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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Kristine W.
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Have always received quality used products at decent prices :)

Date of experience: May 4, 2017
Wei Q.
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Better than i expected
May 4, 2017

Better than i expected

Date of experience: May 4, 2017
David P.
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I am a multiple repeat customer, very satisfied with KEH.

Date of experience: May 4, 2017
Jack F.
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Easy checkout, wish there were "recommended accessories" for the lens I bought for easy ordering.

Date of experience: May 4, 2017
lydia W.
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Would've loved to have quick help via chat during order process, but i did get a quick overnight answer to my email. On my order i submitted a question about whether the regular shipping time predictions were reliable (because i had only exactly that long before my trip), and was surprised and grateful that the answer came in the form of a silent upgrade to expedited shipping. Pleased to have a warranty on a used camera, and hoping i won't need to use it.

Date of experience: May 4, 2017
Dave B.
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What I wanted when I needed it
May 4, 2017

What I wanted when I needed it.

Date of experience: May 3, 2017
John A.
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Delivery was fast, product as described but was defective. Defect was not obvious. KEH provided an immediate prepaid refund. Very good company. Highly recommend. They were outstanding.

Date of experience: May 3, 2017
Mark R.
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Easy site to navigate
May 3, 2017

Easy site to navigate. Most important product information is easy to find. Payment is smooth/efficient.

Date of experience: May 3, 2017
Aliya F.
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The delivery questions don't apply to me because I picked it up from the headquarter. The overall experience, however, has been great.

Date of experience: May 3, 2017
Miguel A.
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Thank you!
May 3, 2017

Thank you! I have been looking for an affordable 100-300 for a long time!

Date of experience: May 3, 2017
Mike J.
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Proffesional service
May 3, 2017

Proffesional service. I was very pleased with the camera lens. I will use KEH again. Thank you for your quality of product. Mike Johnson

Date of experience: May 3, 2017
Lance B.
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N/a
May 3, 2017

N/a

Date of experience: May 3, 2017
Linda K.
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I was very satisfied with KEH, and even though the film back works well, it has a very distinct odor. I'll be able to get it out eventually, but would have appreciated knowing before I bought it. I'm very sensitive to perfumes.

Date of experience: May 3, 2017
Willard M.
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Quality and trustworthy
May 3, 2017

Quality and trustworthy

Date of experience: May 3, 2017
Greg D.
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I have been a happy customer singing your praises since Bill Hansen took care of me with a Nikon F4S ripped shutter blade in 1993.

Date of experience: May 2, 2017
David S.
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The web site is a little clunky and slow to navigate but I have bought from you before and have always been impressed with the accuracy of your description of the items. I like the way you do business.

Date of experience: May 2, 2017
Photo B.
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It seemed the cyber site for credit purchases took a little while to confirm the order, but everything about your site looks interesting and it seems very easy to find what you want.

I received your order and right away started shooting different rolls of film with my various lenses and filters. Waiting to see the first images tomorrow.

Date of experience: May 2, 2017
Kym T.
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Awesome shopping experience and lighting fast delivery

Date of experience: May 2, 2017
Chauncey D.
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Nikon D5200 and Nikkor 28-55mm lens are like new and work perfectly. Not only would I buy from KEH again but have already ordered an additional lens.

Date of experience: May 2, 2017
Philip L.
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A-OK
May 2, 2017

A-OK

Date of experience: May 2, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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