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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Joseph W.
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KEH is great!
June 19, 2017

KEH is great! It is where I go to both buy used equipment and sell my used camera equipment. I have never been disappointed. I have never had a single issue.

Date of experience: June 19, 2017
Carlos Z.
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Items ordered arrived quick and in the condition mentioned by KEH when purchased. Will be coming back to order more items in the future.

Date of experience: June 19, 2017
Joel V.
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I think that the user experience is really good for shopping at KEH. I did also sell some equipment in the past at KEH and I was not very happy with the price offered. That said, it is the reason that the shopping experience is so good.

Date of experience: June 19, 2017
Brooke B.
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Always better than I expected, and fast shipping.

Date of experience: June 19, 2017
Norm F.
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1st time buyer, up to now everything is going well.

Date of experience: June 19, 2017
Kim H.
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I would have given 5 stars on all, except that my order was held up for a week with no notification to me.
When i called to check on the order (it was still showing as "processing"), i was told 1 item in my order was not available.
No one emailed or called to let me know this, and i imagine the order would still be on hold had i not called.

That's disappointing, particularly since all other parts of the process were so satisfactory.

Date of experience: June 19, 2017
Barney N.
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Easy to find what I wanted
June 19, 2017

Easy to find what I wanted.

Date of experience: June 19, 2017
Ruth H.
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Quick & easy because well categorized
June 19, 2017

Quick & easy because well categorized

Date of experience: June 18, 2017
Mina v.
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Simple, straightforward, pleasant!
June 18, 2017

Simple, straightforward, pleasant!

Date of experience: June 18, 2017
Micky P.
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I'm not crazy about FedEx
June 18, 2017

I'm not crazy about FedEx. They deliver at weird times, I wasn't here and they wouldn't leave package. It took me 5 days extra to get the shipment.

Date of experience: June 18, 2017
Kevin D.
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No issues with ordering...
June 18, 2017

No issues with ordering...

Date of experience: June 18, 2017
Hank M.
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I bought on line
June 18, 2017

I bought on line. Went to pick it up it worked I'm happy

Date of experience: June 18, 2017
Philip M.
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Always best prices and good service
June 18, 2017

Always best prices and good service

Date of experience: June 18, 2017
Jonathan B.
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Nice web site
June 18, 2017

Nice web site

Date of experience: June 18, 2017
Gustavo B.
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Great experience Quick and easy Purchase
June 18, 2017

Great experience Quick and easy Purchase

Date of experience: June 18, 2017
Frank G.
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The price was a little high for used equipment, however the condition was excellent.

Date of experience: June 18, 2017
Bruce H.
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Great prices and equipment is always better than described.
Package arrived fast,however, the inside of the pack that I ordered was torn in one spot which surprised me because of the description of being excellent. I don't know if they sent the wrong backpack or it was an oversight. I am still happy with my order.

Date of experience: June 18, 2017
Carlos R.
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The picture on your web site showed a konica 35mm lens with smallest f stop at 22. What I got was a lens with the smallest f stop at 16.

Date of experience: June 18, 2017
ProfessionalPianistAmateurPhotographer K.
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I will do business with keh.com again
June 18, 2017

I will do business with keh.com again. Item I purchased was priced reasonably, in better condition than I expected from the BGN description, was packed well, shipped promptly.

Date of experience: June 18, 2017
Paul E.
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Thank you for making my dreams come true
June 18, 2017

Thank you for making my dreams come true

Date of experience: June 17, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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