Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

daniel w.
0 reviews
0 helpful votes
Follow daniel w.
Unfollow daniel w.
Share Review
Report Review

Why do you charge tax for out of state customers? Other than that I use your services quite a bit. Tax thing sucks though.

Date of experience: July 25, 2017
Kel W.
0 reviews
0 helpful votes
Follow Kel W.
Unfollow Kel W.
Share Review
Report Review

I placed my order on a Saturday, emailed to cancel the order on Sunday, but package still shipped out on Monday. Now I have to go through the hassle of returning it. I wish communication were better in that regard.

Date of experience: July 25, 2017
Lyuba F.
0 reviews
0 helpful votes
Follow Lyuba F.
Unfollow Lyuba F.
Share Review
Report Review

I am the first time customer and I hoped to get 10% discount, but could not get this discount
What was my mistake?

So far I am completely satisfied with my new camera

Date of experience: July 25, 2017
Brian L.
0 reviews
0 helpful votes
Follow Brian L.
Unfollow Brian L.
Share Review
Report Review

...
July 25, 2017

Date of experience: July 25, 2017
Tutes H.
0 reviews
0 helpful votes
Follow Tutes H.
Unfollow Tutes H.
Share Review
Report Review

Effortless purchasing process and impressed with the quick turnaround on delivery

Date of experience: July 25, 2017
Larry B.
0 reviews
0 helpful votes
Follow Larry B.
Unfollow Larry B.
Share Review
Report Review

Excellent service and merchandise
July 25, 2017

Excellent service and merchandise

Date of experience: July 25, 2017
Ja M.
0 reviews
0 helpful votes
Follow Ja M.
Unfollow Ja M.
Share Review
Report Review

The only issue I had was the delay in the delivery time. I was contacted by someone with customer service who left a message for me saying there was an error with the order (not really sure what the issue was). I needed the lens for a specific portrait shoot, but I didn't get it in time. The price was still good and I will be using the lens for other purposes.

Date of experience: July 25, 2017
David K.
0 reviews
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

Happy customer since the late 1990s
July 25, 2017

Happy customer since the late 1990s.:)

Re. My most recent order: the issue I had was solely with the delivery restrictions. On-site in-person signature only, no local pickup (FedEx depot or retal outlet) allowed, no not-present signature accepted. In the end I happened to be at home due to a schedule change when the driver made his third (and final) delivery attempt, so it worked out okay. But, assuming these restrictions were your choice, I'd urge you to be less restrictive.

Date of experience: July 24, 2017
Prachi G.
0 reviews
0 helpful votes
Follow Prachi G.
Unfollow Prachi G.
Share Review
Report Review

Everything was great!
July 24, 2017

Everything was great! The lens and all the included accessores were packed well and came in great condition.

Date of experience: July 24, 2017
Jeffery A.
0 reviews
0 helpful votes
Follow Jeffery A.
Unfollow Jeffery A.
Share Review
Report Review

Great service and great deal as always
July 24, 2017

Great service and great deal as always.

Date of experience: July 24, 2017
Anthony G.
0 reviews
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

Lens just as advertised!
July 24, 2017

Lens just as advertised!

Date of experience: July 24, 2017
Michael L.
0 reviews
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

I am a regular customer and enjoy your company with the exception of that time when I received a lens mounted on a different shutter with a different aperture scale, and no one over the phone could understand or help.

Date of experience: July 24, 2017
Jeffrey W.
0 reviews
0 helpful votes
Follow Jeffrey W.
Unfollow Jeffrey W.
Share Review
Report Review

Always fast, accurate and dependable!
July 24, 2017

Always fast, accurate and dependable!

Thanks

Date of experience: July 24, 2017
Robert C.
0 reviews
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Easy to use
July 24, 2017

Easy to use. New camera owner and happy I found web site.

Date of experience: July 24, 2017
Javier M.
0 reviews
0 helpful votes
Follow Javier M.
Unfollow Javier M.
Share Review
Report Review

Everything OK
July 24, 2017

Everything OK

Date of experience: July 24, 2017
Chris L.
0 reviews
0 helpful votes
Follow Chris L.
Unfollow Chris L.
Share Review
Report Review

Great service
July 24, 2017

Great service

Date of experience: July 24, 2017
Ralph M.
0 reviews
0 helpful votes
Follow Ralph M.
Unfollow Ralph M.
Share Review
Report Review

Every time I've dealt with KEH, either online or on the telephone, has been nothing short of a great experience. They define professionalism!

Date of experience: July 24, 2017
Bryan R.
0 reviews
0 helpful votes
Follow Bryan R.
Unfollow Bryan R.
Share Review
Report Review

I was impressed by the size of the inventory
July 24, 2017

I was impressed by the size of the inventory. It was great to find good used equipment at a low cost.

Date of experience: July 24, 2017
Sridhar S.
0 reviews
0 helpful votes
Follow Sridhar S.
Unfollow Sridhar S.
Share Review
Report Review

Though it was a bargain price, it works flawlessly. I loaded a film roll and tried few lenses of different types like manual, AF-D as well as G. They all work great with appropriate modesas intended!

Date of experience: July 24, 2017
Jacob G.
0 reviews
0 helpful votes
Follow Jacob G.
Unfollow Jacob G.
Share Review
Report Review

I love your packaging everything always arrives in good shape. Your grading system is also very well done! Will continue to buy from.

Date of experience: July 24, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos