Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Steven S.
0 reviews
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

Good prices
August 7, 2017

Good prices. Quality products. Accurate descriptions.

Date of experience: August 7, 2017
C M.
0 reviews
0 helpful votes
Follow C M.
Unfollow C M.
Share Review
Report Review

Your site is not intuitive...
August 7, 2017

Your site is not intuitive... I kept trying to get a quote on offering up something I had to sell. I kept getting nowhere... it just repeatedly took me back to the main page so I gave up.

I received my lens today. The site offered that it was in excellent condition... I do not necessarily agree. There is a spot on the side of the lens where the black 'coating' has begun coming away, revealing the white plastic beneath. I do not believe it will impact the functionality of the lens, but I also do not believe it is in the condition it was represented to be.

Date of experience: August 6, 2017
Laura Q.
0 reviews
0 helpful votes
Follow Laura Q.
Unfollow Laura Q.
Share Review
Report Review

Good product,came quickly,this is the second time we have ordered from here and will not hesitate to do so again.

Date of experience: August 6, 2017
Mathew M.
0 reviews
0 helpful votes
Follow Mathew M.
Unfollow Mathew M.
Share Review
Report Review

The camera has some functional issues which I wasn't expecting, the hood attachments don't move they're stuck it seems, one of the standards has a very bent metal clasp making the bellows hold loosely

Date of experience: August 6, 2017
Frederic K.
0 reviews
0 helpful votes
Follow Frederic K.
Unfollow Frederic K.
Share Review
Report Review

KEH always has the best Camera gear at the best price i have been buying at KEH for for over 25 years.

Fred the Photographer

Date of experience: August 6, 2017
Richard C.
0 reviews
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Everything was swell
August 7, 2017

Everything was swell

Date of experience: August 6, 2017
Brian D.
0 reviews
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

Always a pleasure
August 7, 2017

Always a pleasure.

Date of experience: August 6, 2017
LESLIE B.
0 reviews
0 helpful votes
Follow LESLIE B.
Unfollow LESLIE B.
Share Review
Report Review

Great company to buy quality used equip from
August 7, 2017

Great company to buy quality used equip from.

Date of experience: August 6, 2017
Vadim E.
0 reviews
0 helpful votes
Follow Vadim E.
Unfollow Vadim E.
Share Review
Report Review

I like the quick response of the website, pages load fairly quickly.
Looking forward to receiving and using my order.
Update:
My item arrived very quickly, but I was slightly disappointed as advertised rating of EX+ was more like EX-. I only buy EX+ items from KEH and have always received very excellent condition equipment.
Overall I am satisfied with my purchase and KEH.

Thank you KEH Team!

Vadim

Date of experience: August 6, 2017
Jay A.
0 reviews
0 helpful votes
Follow Jay A.
Unfollow Jay A.
Share Review
Report Review

Not much to say
August 6, 2017

Not much to say. I have enjoyed shopping with KEH from the paper catalog days. I will continue to do so.

Date of experience: August 6, 2017
Neal M.
0 reviews
0 helpful votes
Follow Neal M.
Unfollow Neal M.
Share Review
Report Review

Good job!
August 6, 2017

Good job! Thanks!

Date of experience: August 6, 2017
Bill D.
0 reviews
0 helpful votes
Follow Bill D.
Unfollow Bill D.
Share Review
Report Review

KEH.com again provided me with an easy shopping experience. The lens I bought looks brand new and is a great value for the price. Affirm makes is possible to get equipment now and pay it off easily.

Date of experience: August 6, 2017
Peter Q.
0 reviews
0 helpful votes
Follow Peter Q.
Unfollow Peter Q.
Share Review
Report Review

Great customer service as I returned this item since it did not interface with my zoom lens.

Date of experience: August 6, 2017
Callie N.
0 reviews
0 helpful votes
Follow Callie N.
Unfollow Callie N.
Share Review
Report Review

Well laid out site
August 6, 2017

Well laid out site. Easy to navigate and easy to understand price and condition. I mistakenly ordered the wrong size cap on one of my three ordered and the return process was simple amd easy to follow. Great service.

Date of experience: August 6, 2017
Aditya A.
0 reviews
0 helpful votes
Follow Aditya A.
Unfollow Aditya A.
Share Review
Report Review

First buy
August 6, 2017

First buy. Awesome experience

Date of experience: August 6, 2017
Norman H.
0 reviews
0 helpful votes
Follow Norman H.
Unfollow Norman H.
Share Review
Report Review

This is not my first order
August 6, 2017

This is not my first order -- it's fast and easy to find what I'm looking for.

Date of experience: August 6, 2017
Alan O.
0 reviews
0 helpful votes
Follow Alan O.
Unfollow Alan O.
Share Review
Report Review

Product better than expected
August 6, 2017

Product better than expected. KEH always does a good job.

Date of experience: August 6, 2017
Robert H.
0 reviews
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

My overall opinion is reserved to see actual quality of product and shipping speed

Date of experience: August 6, 2017
William R.
0 reviews
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

As always, a good experience
August 6, 2017

As always, a good experience.

Date of experience: August 6, 2017
Derek W.
0 reviews
0 helpful votes
Follow Derek W.
Unfollow Derek W.
Share Review
Report Review

Will always buy from KEH, great customer service

Date of experience: August 6, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos