Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Dan D.
0 reviews
0 helpful votes
Follow Dan D.
Unfollow Dan D.
Share Review
Report Review

Price was good, condition was excellent, shipping was fast, packing was excellet.

Date of experience: September 25, 2017
Steve N.
0 reviews
0 helpful votes
Follow Steve N.
Unfollow Steve N.
Share Review
Report Review

I love your site and your products
September 25, 2017

I love your site and your products. Prices are GREAT. But PLEASE PLEASE make the shipments more manageable. Every single order requires a signature and I cannot always take off work to pick them up. That's the only thing from preventing me from using Keh for all of my camera needs.

Date of experience: September 25, 2017
Lynne F.
0 reviews
0 helpful votes
Follow Lynne F.
Unfollow Lynne F.
Share Review
Report Review

One item was as expected and very acceptable
September 25, 2017

One item was as expected and very acceptable. The item that had the following question on... "Would have liked to have asked a question about the item I was purchasing that was rated "bargain". Well that still stands. The reason the item was rated Bargain was not specific enough. In this case, it was an accessory that was broken and incomplete. The lens was also very dirty. I think the item should have been rated lower. But as I was mainly interested in the optic I decided to keep it.

Date of experience: September 25, 2017
andre a.
0 reviews
0 helpful votes
Follow andre a.
Unfollow andre a.
Share Review
Report Review

The website browser is a little slow but it has not deterred me from purchasing from you over and over and over again!

Date of experience: September 25, 2017
Dennis H.
0 reviews
0 helpful votes
Follow Dennis H.
Unfollow Dennis H.
Share Review
Report Review

Great!
September 25, 2017

Great! As always!

Date of experience: September 24, 2017
Matt K.
0 reviews
0 helpful votes
Follow Matt K.
Unfollow Matt K.
Share Review
Report Review

Quite simply, you guys rock!
September 25, 2017

Quite simply, you guys rock!

Date of experience: September 24, 2017
Paul L.
0 reviews
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

Another great product from Keh
September 24, 2017

Another great product from Keh. Delivered on time, and works perfectly.

Date of experience: September 24, 2017
James M.
0 reviews
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Will continue to buy/sell with Keh
September 24, 2017

Will continue to buy/sell with Keh.

Date of experience: September 23, 2017
Rolf K.
0 reviews
0 helpful votes
Follow Rolf K.
Unfollow Rolf K.
Share Review
Report Review

All Good
September 24, 2017

All Good

Date of experience: September 23, 2017
Karl R.
0 reviews
0 helpful votes
Follow Karl R.
Unfollow Karl R.
Share Review
Report Review

I preferred your previous web site
September 24, 2017

I preferred your previous web site. E.g., I no longer know how to locate used tripods/heads, tripod bags, etc.

Date of experience: September 23, 2017
Sally K.
0 reviews
0 helpful votes
Follow Sally K.
Unfollow Sally K.
Share Review
Report Review

I just recently became aware of your site
September 24, 2017

I just recently became aware of your site. Liked the professional presentation. Looking forward to using my new (to me) lens!

Date of experience: September 23, 2017
Scott J.
0 reviews
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Jena Dawson-Blackshear from customer service was particularly helpful

Date of experience: September 23, 2017
beth D.
0 reviews
0 helpful votes
Follow beth D.
Unfollow beth D.
Share Review
Report Review

Delivered product in ordered in a timely fashion at a reasonable price

Date of experience: September 23, 2017
emmett h.
0 reviews
0 helpful votes
Follow emmett h.
Unfollow emmett h.
Share Review
Report Review

Long time customer, always satisfied with purchases and service.

Date of experience: September 23, 2017
Carl J.
0 reviews
0 helpful votes
Follow Carl J.
Unfollow Carl J.
Share Review
Report Review

Extremely easy
September 23, 2017

Extremely easy.

Date of experience: September 23, 2017
Levi F.
0 reviews
0 helpful votes
Follow Levi F.
Unfollow Levi F.
Share Review
Report Review

Great selection!
September 23, 2017

Great selection! Incredibly happy with the purchase I made!

Date of experience: September 23, 2017
Michael S.
0 reviews
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

So far, so good
September 23, 2017

So far, so good... I'll provide final review once I receive the product I've ordered.

Date of experience: September 23, 2017
Tracy B.
0 reviews
0 helpful votes
Follow Tracy B.
Unfollow Tracy B.
Share Review
Report Review

The camera is in good condition and works
September 23, 2017

The camera is in good condition and works. It arrived in a timely manner. My experience with KEH so far has included accurate descriptions of used equipment and good prices. It's the first site I check when looking to buy used equipment.

Date of experience: September 23, 2017
Toby H.
0 reviews
0 helpful votes
Follow Toby H.
Unfollow Toby H.
Share Review
Report Review

It was as it should be
September 23, 2017

It was as it should be.
I am satisfied.
Price was normal, delivery time was normal.
Customer Service was great.

Date of experience: September 23, 2017
Bruce L.
0 reviews
0 helpful votes
Follow Bruce L.
Unfollow Bruce L.
Share Review
Report Review

Every purchase I've made from KEH has been positive and the equipment conservatively graded

Date of experience: September 23, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos