Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Jim A.
0 reviews
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Share Review
Report Review

I was surprised that the lens did not have front or rear lens caps. Other than that, I am very satisfied with my order.

Date of experience: October 5, 2017
Raul R.
0 reviews
0 helpful votes
Follow Raul R.
Unfollow Raul R.
Share Review
Report Review

It was awesome!
October 5, 2017

It was awesome!

Date of experience: October 5, 2017
Luke K.
0 reviews
0 helpful votes
Follow Luke K.
Unfollow Luke K.
Share Review
Report Review

I was amazing by the pricing of both lenses I just bought. Hope it's not too good to be true:-)

Date of experience: October 5, 2017
al o.
0 reviews
0 helpful votes
Follow al o.
Unfollow al o.
Share Review
Report Review

I never had a problem dealing with KEH over the years.

Date of experience: October 5, 2017
Terry B.
0 reviews
0 helpful votes
Follow Terry B.
Unfollow Terry B.
Share Review
Report Review

More information needed about stacking coupons
October 5, 2017

More information needed about stacking coupons.

Date of experience: October 4, 2017
Mapmaker C.
0 reviews
0 helpful votes
Follow Mapmaker C.
Unfollow Mapmaker C.
Share Review
Report Review

Always seems to be the place to buy used cameras
October 5, 2017

Always seems to be the place to buy used cameras. Pricing and product ratings are very dead on and conservative. Even my past bargain purchases look better than my own gear. Previously had a terrible experience with a Sony A100 a year ago. The camera was was defective and I spent almost $32 in shipping costs to return the product under RMA and product warranty. I'd swear I would never buy from KEH again.

However, somehow this year I had I change of heart and have purchased two used cameras in the past two months that are performing flawlessly. Perhaps it was because both of them used SD cards rather than the old compact flash like the Sony A100 is the reason that I am a happy and satisified customer.

Otherwise, I am keeping my fingers crossed and wishing for the best. Otherwise, great pricing, great products and great service. I also appreciate the ability to track my shipment every step off the way after leaving the KEH warehouse.

Date of experience: October 4, 2017
CHRISTOPHER W.
0 reviews
0 helpful votes
Follow CHRISTOPHER W.
Unfollow CHRISTOPHER W.
Share Review
Report Review

...
October 5, 2017

Date of experience: October 4, 2017
Dave B.
0 reviews
0 helpful votes
Follow Dave B.
Unfollow Dave B.
Share Review
Report Review

The Nikon 200-400mm lens is in near perfect condition. The shipping was very fast, I received the lens within a week of placing the order.

Date of experience: October 4, 2017
Stan T.
0 reviews
0 helpful votes
Follow Stan T.
Unfollow Stan T.
Share Review
Report Review

I've received excellent service and products from KEH in the past. I'm a little nervous about this lens purchase because the Canon 70-300 II was only released 10 months ago, yet it is listed as merely "excellent" condition. Nevertheless, I'm confident in your return policy, although I've never had to use it.

On receipt, the lens turned out to be in truly excellent condition. I'm not sure why it wasn't rated "excellent plus" or even "like-new-minus." It is a really great lens, one of the best lenses that Canon has ever made, which makes it one of the best lenses ever made.

Date of experience: October 4, 2017
Erin M.
0 reviews
0 helpful votes
Follow Erin M.
Unfollow Erin M.
Share Review
Report Review

It was amazing only thing is that I wish there was a cover over the mount since no lens came with it

Date of experience: October 4, 2017
sjbulger D.
0 reviews
0 helpful votes
Follow sjbulger D.
Unfollow sjbulger D.
Share Review
Report Review

Great service and item quality
October 4, 2017

Great service and item quality

Date of experience: October 4, 2017
Ashley A.
0 reviews
0 helpful votes
Follow Ashley A.
Unfollow Ashley A.
Share Review
Report Review

Thank You for the great service
October 4, 2017

Thank You for the great service

Date of experience: October 3, 2017
Mark X.
0 reviews
0 helpful votes
Follow Mark X.
Unfollow Mark X.
Share Review
Report Review

Good
October 4, 2017

Good

Date of experience: October 3, 2017
hoofinitatcoe E.
0 reviews
0 helpful votes
Follow hoofinitatcoe E.
Unfollow hoofinitatcoe E.
Share Review
Report Review

The lens I ordered was not the one I needed so I had to return the order (my fault totally). Unfortunately it came a day later than originally scheduled so I had to wait until after the weekend to get a return number. I had to email twice to get a response with return instructions. I realize that you probably answered as quickly as you needed to, but it cost me another day of not being able to ship the item back in a timely fashion. The lens you shipped me was the one I ordered and it was as described on your webpage. Now I need to wait until the return is completed so I can get the lens I really wanted to order. Only complaint is based on the timing of events. That part could have gone smoother for me but since it was my error to begin with, I am not complaining that loudly.

Date of experience: October 3, 2017
Hugh H.
0 reviews
0 helpful votes
Follow Hugh H.
Unfollow Hugh H.
Share Review
Report Review

Great shopping experience
October 4, 2017

Great shopping experience. Excellent, user friendly website. KEH was recommended to me by a professional photographer who is running a photography class I am attending.

Date of experience: October 3, 2017
Roger H.
0 reviews
0 helpful votes
Follow Roger H.
Unfollow Roger H.
Share Review
Report Review

Good design of website makes finding the product you want easy.

Date of experience: October 3, 2017
Jim M.
0 reviews
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

I've been looking for this focusing screen ever since I bought the camera (from KEH!) in 2013. I am very happy to find one.

Date of experience: October 3, 2017
brendan I.
0 reviews
0 helpful votes
Follow brendan I.
Unfollow brendan I.
Share Review
Report Review

Best prices available
October 3, 2017

Best prices available

Date of experience: October 3, 2017
Joseph W.
0 reviews
0 helpful votes
Follow Joseph W.
Unfollow Joseph W.
Share Review
Report Review

KEH is great
October 2, 2017

KEH is great. It is the first place I go when I need a camera, lens, or accessories. I found exactly what I needed. I can always count on KEH to receive what I order, in the condition stated, and when promised. That is just what i experienced with this order. Thank you to all at KEH.

Date of experience: October 2, 2017
Weldon T.
0 reviews
0 helpful votes
Follow Weldon T.
Unfollow Weldon T.
Share Review
Report Review

Always a little wary buying used gear but have had good experiences with KEH in the past, thus, keeping high expectations and was not let down. Lens and accessories arrived very quickly and all appear and perform perfectly. Price was very good, especially with $ off sale.

Date of experience: October 2, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos