On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
Repeat buyer... have purchased (and sold to) KEH
Thank you for the promotional discount! Product works perfectly so far.
Excellent Lens for money
Good inventory at reasonable, competitive prices
This is the second exchange I had with KEH, and it worked fine.
Product was described as Excellent+. It was, indeed like brand new, perfect in condition. Works great.
I am a repeat buyer and will continue by returning to this site when I need Pentax gear.
Very easy so far. I noticed that the lens looked very good, better than expected. One thing I have noticed is that it does not auto focus. I will be looking at it again this weekend and I may have something on my camera not set quite right. I did not purchase it for that though. Another thing I have noticed is that the focus ring may not be accurate since I am adjusting what appears to be "in" focus but the resulting photo is slightly out of focus. I will check it out some more soon. Next weekend I want to have it at the race track and that is where I want to test it to see if I want a zoom of that size, maybe a "better" variation. I will see then. Thanks for checking with me.
Fast and easy
Received product and it was in LN as KEH advertised, I discovered the lens had a serious flaw but after a call to KEH customer service (Sean) I had a RMA for the faulty lens in my hands 5 min later.
The problem with the lens was probably a Fuji issue as there were other reports online of customers having the same issue with the same lens. I appreciate the customer service provided by Sean and KEH.
Very satisfied
Everything seems good excited about the new lens.
Everything has worked perfectly thus far.
I like being sent offers designed to my specific preferences. My only thought about making the experience better would be to include more product information and description with each listed item.
Very easy to find what you are looking for. And the people that answer the phones are very good with the information that you would need.
Great price, items it EXCELLENT condition, great service with quick delivery!
I have always found KEH's product rating/review system to be accurate and fair, which is why I trust them more than most other sources when shopping for used camera gear. They package their shipments very well, and ship them out quickly. Their customer service is also friendly and helpful: when I was having trouble receiving my most recent order due to unsatisfactory efforts by the local delivery service, they were able to step in and swiftly resolve the issue. I have and will continue to recommend KEH to my friends and colleagues for photo equipment needs.
Taking advantage of your discount coupons was confusing. So i gave up.
Good prices, good website
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members