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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Mark B.
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Been buyin from KEH for at least 30 years
October 12, 2017

Been buyin from KEH for at least 30 years. Gear condition always better than rated - great value and service.

Date of experience: October 12, 2017
Robert F.
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Been shopping at KEH for a number of years, reliable, excellent used gear, great prices.

Date of experience: October 12, 2017
Mark C.
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Great service
October 12, 2017

Great service. Thanks.

Date of experience: October 12, 2017
Thomas B.
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Quick and easy to navigate
October 12, 2017

Quick and easy to navigate.

Date of experience: October 11, 2017
Jason W.
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Fast shipper
October 12, 2017

Fast shipper. Item was better than expected. Order came FedEx to door. Will do business again

Date of experience: October 11, 2017
Jennifer D.
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Good experience
October 12, 2017

Good experience - waiting to see how the items arrive. Yes, I would like a follow up.
Oct 11/17
The lens (2 of them) arrived about a week ago. I found them to be in excellent condition and have been using them the past 2 days.

Date of experience: October 11, 2017
photographer Y.
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Finding a lens for my Nikon N75 was quick and easy. I would have liked to see more options, though.

Date of experience: October 11, 2017
Matt M.
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Easy to navigate
October 11, 2017

Easy to navigate. Description of Camera body condition was lackluster. Disappointed.

Date of experience: October 11, 2017
Riceboy O.
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The lens arrived without any problem
October 11, 2017

The lens arrived without any problem. Matched description. No problem at all. Definitely will buy from keh.com again.

Date of experience: October 11, 2017
Steve T.
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Excellent site and I like the fact that the experience from a user perspective was most welcoming with the address search for billing and shipping addresses.

Date of experience: October 11, 2017
Martin M.
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None at this time
October 11, 2017

None at this time

Date of experience: October 11, 2017
sun T.
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The best 2nd hand camera store in the world
October 11, 2017

The best 2nd hand camera store in the world

Date of experience: October 10, 2017
Richard R.
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First time using the site
October 11, 2017

First time using the site. The lens I bought used was listed as "Bargain" but I felt like it looked better than described. Good experience so far. Very pleased.

Date of experience: October 10, 2017
Dallas T.
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I love this site
October 10, 2017

I love this site. I buy and sell all of my gear here.

Date of experience: October 10, 2017
Lee E.
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Once i received the camera, and i had a chance to check it out...i have decided to send it back due to not being satisfied with the overall operation of the camera. I have been in contact with S. Grieco about it. He sent me an RMA number. It is due to arrive at your location this friday, the 13th. Thanks, Lee

Date of experience: October 10, 2017
David H.
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I like old cameras, you have old cameras
October 10, 2017

I like old cameras, you have old cameras. PERFECT. Period.

Date of experience: October 10, 2017
Simon G.
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Great and easy to navigate
October 10, 2017

Great and easy to navigate

Date of experience: October 10, 2017
SP K.
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The transaction was quick and complete
October 10, 2017

The transaction was quick and complete. I will buy here again.

Date of experience: October 10, 2017
kevin l.
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Why does your ordering software insist on changing my address from my postal address to a different address?

I had to go to the post office and pick up my package because KEH ordering software did not allow me to input my actual mailing address. I "rescued" my order from the post office a couple of hours before it would have been returned to KEH because the address your software "forced" on my order was not a valid address for mail delivery.

Date of experience: October 10, 2017
steve p.
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I feel I can shop with confidence with KEH
October 10, 2017

I feel I can shop with confidence with KEH.
Recommend you to all my photog friends

Date of experience: October 9, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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