Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Richard G.
0 reviews
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Ok!
June 15, 2018

Ok!

Date of experience: June 15, 2018
Ashley W.
0 reviews
0 helpful votes
Follow Ashley W.
Unfollow Ashley W.
Share Review
Report Review

Love how we can get something well used at a cheap price to see if we like the lens!

Date of experience: June 15, 2018
Joanne O.
0 reviews
0 helpful votes
Follow Joanne O.
Unfollow Joanne O.
Share Review
Report Review

I was impressed with how quickly I received my product, but didn't like the surprise duties upon arrival + price after currency conversion

Date of experience: June 15, 2018
Robert H.
0 reviews
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Excellent service and price
June 15, 2018

Excellent service and price.

Date of experience: June 15, 2018
Bruce B.
0 reviews
0 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Share Review
Report Review

You always have what I need and prices are great.

Date of experience: June 14, 2018
Lee S.
0 reviews
0 helpful votes
Follow Lee S.
Unfollow Lee S.
Share Review
Report Review

It was easy to find a selection of good products to choose from at KEH. I found a lens at a price point I was happy with and received my shipment quite quickly. The lens seems to be in even better condition than I expected based on the KEH description. I'm a happy customer.

Date of experience: June 14, 2018
Gerald W.
0 reviews
0 helpful votes
Follow Gerald W.
Unfollow Gerald W.
Share Review
Report Review

Love your site
June 14, 2018

Love your site. Great used gear at great prices. Easy shopping experience.

Date of experience: June 14, 2018
Tim C.
0 reviews
0 helpful votes
Follow Tim C.
Unfollow Tim C.
Share Review
Report Review

Bought the following:
June 14, 2018

Bought the following:
Ricoh 50mm F/1.7 Rikenon P Manual Focus Lens For Pentax K Mount {52} - Excellent
Pentax Rear AF Lens Cap - Excellent
Pentax 52mm F Front Lens Cap - Excellent
Rubber (52)(MISC) Lens Hood - Excellent

Everything came in excellent condition indeed - could hardly tell they were used! Even the markings on the lens were perfectly in place, with no chipping or fading. All rings turned smoothly, and of course the optics are without complaint.

Only things that could be improved from the shopping aspect would be a bit more information about the accessories - e.g. Rubber Lens Hood: is it single stage, or multiple? (mine was single) Hoods and lens caps were also tough to find using the search function - adding a diameter category or consistent labelling format (i.e. "52mm" versus "(52)") would help.

Date of experience: June 14, 2018
Alexandria M.
0 reviews
0 helpful votes
Follow Alexandria M.
Unfollow Alexandria M.
Share Review
Report Review

...
June 14, 2018

Date of experience: June 14, 2018
Rich A.
0 reviews
0 helpful votes
Follow Rich A.
Unfollow Rich A.
Share Review
Report Review

I couldnt be more satisfied
June 14, 2018

I couldnt be more satisfied. Ive been needing a new camera for quite some time and by paying with Affirm I was able to make that happen.

Date of experience: June 14, 2018
JB S.
0 reviews
0 helpful votes
Follow JB S.
Unfollow JB S.
Share Review
Report Review

Good experience, as always
June 13, 2018

Good experience, as always.

Date of experience: June 13, 2018
Dante F.
0 reviews
0 helpful votes
Follow Dante F.
Unfollow Dante F.
Share Review
Report Review

This is my first time shopping with Keh Camera. Although there was a bit of a hickup, customer service had gotten in contact with me to let me know that my order could not be completed because one of the items that I had ordered was not in stock. In the end, I received a beautiful lens.

Date of experience: June 13, 2018
Kenneth T.
0 reviews
0 helpful votes
Follow Kenneth T.
Unfollow Kenneth T.
Share Review
Report Review

N/a
June 13, 2018

N/a

Date of experience: June 13, 2018
theodore k.
0 reviews
0 helpful votes
Follow theodore k.
Unfollow theodore k.
Share Review
Report Review

Did not receive lens cap with lens
June 13, 2018

Did not receive lens cap with lens

Date of experience: June 13, 2018
PeterA T.
0 reviews
0 helpful votes
Follow PeterA T.
Unfollow PeterA T.
Share Review
Report Review

Repeat customer
June 13, 2018

Repeat customer - highly satisfied the last time and looking forward to the same quality of service from KEH again.

Date of experience: June 13, 2018
Paul F.
0 reviews
0 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

Quick shipping, lenses are in very good condition. The damaged lens was disclosed in the description, filter ring bent but glass unaffected (thumbsup).

Date of experience: June 13, 2018
Julia R.
0 reviews
0 helpful votes
Follow Julia R.
Unfollow Julia R.
Share Review
Report Review

The website is easy to use
June 13, 2018

The website is easy to use. Prices are good.

Date of experience: June 13, 2018
Alex V.
0 reviews
0 helpful votes
Follow Alex V.
Unfollow Alex V.
Share Review
Report Review

I have never had a bad experience with KEH
June 13, 2018

I have never had a bad experience with KEH. Solid products, at good prices and always every timely. Overall my experieces have been great, which is why I keep coming back.

Date of experience: June 13, 2018
Timothy B.
0 reviews
0 helpful votes
Follow Timothy B.
Unfollow Timothy B.
Share Review
Report Review

Great quality lens
June 13, 2018

Great quality lens

Date of experience: June 12, 2018
Sam S.
0 reviews
0 helpful votes
Follow Sam S.
Unfollow Sam S.
Share Review
Report Review

The flash unit did not come with the 52mm adapter that was stated in the notes on the product page, and also on the label that is on the plastic bag. I wrote to KEH customer support stating this on Sunday, June 10, along with a problem I have with a camera that I bought 5 months ago. I have not heard back from anyone.

Date of experience: June 12, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos