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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Jacob P.
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Two thumbs up
September 10, 2018

Two thumbs up

Date of experience: September 10, 2018
James C.
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At one time, everything in my camera bag came from KEH. Love it.

Date of experience: September 10, 2018
Arthur S.
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As always, very good experience
September 10, 2018

As always, very good experience.

Date of experience: September 10, 2018
Joseph K.
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Satisfied so far
September 10, 2018

Satisfied so far

Date of experience: September 10, 2018
Ryan S.
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The camera for just starting out in photography is sick! Thank you for an awesome camera!

Date of experience: September 9, 2018
Maria M.
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Great costumer service had a good experience!
September 9, 2018

Great costumer service had a good experience!

Date of experience: September 9, 2018
yijing h.
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Good
September 9, 2018

Good

Date of experience: September 9, 2018
Jessica F.
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No shipping information, no tracking number, and customer service representative was not helpful.

Date of experience: September 9, 2018
Michael C.
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The lenses were good but I was disappointed that the one lens mentioned it was missing a tripod ring, but not that it had no caps (front or rear) or hood.

Date of experience: September 9, 2018
Duncan Y.
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I've always liked KEH
September 9, 2018

I've always liked KEH. The only thing that would make me like it more is if they had more stock.

Date of experience: September 9, 2018
Crystal F.
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Always great!
September 9, 2018

Always great!
You should offer lower percentage rates for good clients.

Date of experience: September 9, 2018
Ed G.
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Great experience; love the promo codes
September 9, 2018

Great experience; love the promo codes

Date of experience: September 9, 2018
Michael A.
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This is my third purchase from KEH, and the third time that I've used Affirm's services. I'm very pleased with both businesses, and will continue using both.

Date of experience: September 9, 2018
H B.
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The used Nikon EL-14 battery appears to be working fine.

Date of experience: September 8, 2018
Katelyn O.
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Though I am normally somewhat apprehensive about ordering products online, especially expensive ones, I was encouraged by the the warranty, return policy, years of experience and high percentage of customer satisfaction this company has. I received the camera body I ordered very promptly, and when I opened it was delighted with the quality of the item! I definitely recommend KEH for your used camera needs!

Date of experience: September 8, 2018
Anshumat P.
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Professional and quick
September 8, 2018

Professional and quick

Date of experience: September 8, 2018
JEANINE C.
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Great price and product
September 8, 2018

Great price and product

Date of experience: September 7, 2018
L G.
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Very simple ordering process
September 8, 2018

Very simple ordering process.

Date of experience: September 7, 2018
Kris G.
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Super great helped me find the perfect film camera at an affordable price. The camera is in excellent condition and better conditions than this one camera shop was trying to sell me more expensive too.

Date of experience: September 7, 2018
Amy R.
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I purchased because I was replacing an older camera I liked and wouldn't have upgraded if it hadn't broken. I figured if I could get the same camera for a low price, I didn't really need to invest a lot more money on a new but perhaps better camera. The camera I received is in so much better condition than my old one even if it hadn't broken; in fact, it looks brand new. It comes with a 14 day return which is long enough to know if one likes the purchase (probably more important for a camera one isn't familiar with), and a 90 day warrantee for exchange if something does go wrong. Beyond that, it would be like owning your old camera...anything can go wrong but it's probably not a defect when it arrived.

Hopefully, I won't be disappointed:)

I will keep KEH in mind when i am ready for an upgrade!

Date of experience: September 7, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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