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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Armando C.
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Superb!
December 4, 2018

Superb! Just what I wanted at a fabulous price. Thank you!

Date of experience: December 4, 2018
Donald G.
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Experience at the pickup location was good, email notification about pickup was confusing. I got a shipping "report", but #1) my order was for pickup and #2) the report didn't say if the order was actually ready or not. I waited for another email to tell me that it was ready, but (since that never came) I finally called and inquired. The operator I spoke with did admit that the notification I got was a little confusing, and that they were working on making that better. Also, I just got an email today asking if I had picked up my order - seems like there is a disconnect since (having gone to the pickup location in person and providing my identification) that question should not have had to be asked. If the email is sent based on the fact you DID receive an order and it was mainly meant as a way to ask people to fill out this survey, there should just be a link to take the survey (or links to take action if something was wrong with your order)/

Date of experience: December 4, 2018
Curtis H.
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Thank you for having the camera I needed
December 4, 2018

Thank you for having the camera I needed

Date of experience: December 4, 2018
RACHEL H.
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Winter shopping means your camera is going to
December 4, 2018

Winter shopping means your camera is going to
Have some condensation when it arrives. But overall I'm happy! Just waiting for it to defog.

Date of experience: December 4, 2018
Kathryn S.
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Easy & hassle free
December 4, 2018

Easy & hassle free. Very nice to be able to use PayPal as an additional layer of protection and ease. Unfortunately FedEx delayed my delivery. It was in Phoenix by Friday, set for a Saturday delivery. But FedEx sat on it until Monday sand delivered it late. I don't know why FedEx was late - they didn't give me a reason, but that doesn't seem to be KEH's fault.

Date of experience: December 4, 2018
John M.
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Found all I needed at fair prices!
December 4, 2018

Found all I needed at fair prices!

Date of experience: December 4, 2018
Jeff B.
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Surprised to find out that sales tax is now being charged.

Date of experience: December 4, 2018
Neil M.
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KEH offers some pretty good deals every so often
December 4, 2018

KEH offers some pretty good deals every so often. It's just a matter of timing and luck where the item is in stock and they have a good sale going on.

Date of experience: December 4, 2018
Dennis E.
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Great stuff at great prices
December 4, 2018

Great stuff at great prices.

Date of experience: December 3, 2018
Christia L.
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Good prices for quality equipment
December 3, 2018

Good prices for quality equipment.

Date of experience: December 3, 2018
Keith O.
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Perfect
December 3, 2018

Perfect.

Date of experience: December 3, 2018
David P.
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I have received my order yesterday, they look beautiful. Will take a test shoots when I have time in these days. Thank you!

Date of experience: December 3, 2018
Kaitlyn S.
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It was great, no problems
December 3, 2018

It was great, no problems.

Date of experience: December 3, 2018
Yuan C.
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Great discount on Black Friday, efficient shipping, high-quality product.

Date of experience: December 3, 2018
George T.
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Not much to tell, best price on kit i wanted, including ExxY. Order process very easy, delivery was fast and safe, had to sign for item, which i like. Item was as described. Look forward to my next purchase.

Date of experience: December 3, 2018
Laura W.
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Very easy transaction and I received my products quickly.

Date of experience: December 3, 2018
GERALD R.
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Very pleased with KEH, the item was as specified in the ad, I plan to purchase more items in the future.

Date of experience: December 3, 2018
Dennis B.
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I've heard great things about KEH and wanted to try them

Date of experience: December 3, 2018
Allan G.
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Shipped promptly, looks like a new lens
December 3, 2018

Shipped promptly, looks like a new lens. Very satisfied

Date of experience: December 3, 2018
alexander j.
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Great used camer outfit
December 3, 2018

Great used camer outfit

Date of experience: December 3, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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