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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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Jon K.
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As usual, I can trust KEH for good quality, guaranteed used products at a fair price.

Date of experience: August 18, 2019
Bill M.
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Should have had an account number from previous order. The battery charger that was sent with the camera that I had ordered was an off brand charger. I felt this information should have been listed when purchasing. The charger has worked fine during the week that I have used the camera.

Date of experience: August 18, 2019
Steven B.
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Got a terrific camera
August 18, 2019

Got a terrific camera. Mailed in record time. What else can I ask?

Date of experience: August 17, 2019
Timothy S.
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Long time customer, same great website, same great gear

Date of experience: August 17, 2019
Sharon S.
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So far so good
August 17, 2019

So far so good

Date of experience: August 17, 2019
Dale M.
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As a returning customer, it was very easy to complete purchase

Date of experience: August 17, 2019
Patrick M.
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Good experience
August 17, 2019

Good experience. Im new to photography so i dont know sometimes whats compatible with what, so some kind of filter would help, however that looks

Date of experience: August 17, 2019
William M.
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OK, but the web site reset back too far when I clear Java blocking and when I apply a coupon.

Follow up:
The item was defective. Though its physical appearance was great, not all the features worked. KEH went out of their way to resolve the possible causes and in the end simply sent me a prepaid FedEx label. Excellent and quick service.

Date of experience: August 17, 2019
Gerald N.
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Website well presented; easy to navigate
August 17, 2019

Website well presented; easy to navigate

Date of experience: August 17, 2019
Dean R.
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Great service!
August 17, 2019

Great service! But item sent was not exactly what I ordered.

Date of experience: August 17, 2019
Robin X.
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This is a Nikon film camera from about the mid-90's. It was the top-line camera at the time which was used by professional photojournalists and sports shooters. Pretty much all copies remaining are well beat up on the outside. That's what I was expecting from the description, and it was priced accordingly, yet it's not as worn as I expected. The camera arrived on time and undamaged, and it appears to work like new. I've processed one roll of 36.

Date of experience: August 16, 2019
Nathan C.
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Very positive as usual
August 16, 2019

Very positive as usual.

Date of experience: August 16, 2019
William M.
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First, believe it when something is rated "excellent+" on KEH. The Nikon D7100 I ordered arrived looking essentially brand new. After a week of putting it through its paces, I can report that it's fully functional, and I have bought myself a sweet, sweet camera. In short, very pleased with the purchase. Also happy to discover, once charged up and running, that the number of shutter snaps was only 5,568. Plenty of life left, which may have been a factor in the KEH rating. Still, as I noted in my initial review, there should be a way to post individual cameras for sale along with the number of shutter snaps on each so new buyers know this before making a choice. I bought it anyway, having been assured I could return it, no questions, within 14 days. Of course, that's a hassle. But, no worries. And now I have a level of trust with KEH. As noted previously, the site is otherwise well-organized, & customer service (phone call) is professional and friendly. Two thumbs up, and five stars!

Date of experience: August 15, 2019
Teams N.
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I've been purchasing quality used camera gear from KEH for almost 20 years. The only reason I gave 4 stars for the equipment I recently purchased is because I have not actually used them on a job yet to make sure they work. I'm not really too worried because KEH does a good job.

Date of experience: August 15, 2019
James M.
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KEH generally has the item item I'm looking for
August 15, 2019

KEH generally has the item item I'm looking for. The quality and functionality is exactly as specified and the value is great.

Date of experience: August 15, 2019
Raymond D.
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Camera came in excellent condition as listed on website

Date of experience: August 15, 2019
Mandy K.
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This was my first purchase through KEH after years of looking through the website, regularly. I will be making future purchases when I find the right items that fit my needs. I love the selection of film cameras you offer, as well as stating the condition of these products. The prices are more than fair. Thank you!

Date of experience: August 15, 2019
Serra M.
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There was a glitch when trying to buy the lens, and I reached out but never heard back. However, I was able to move forward with the purchase the next day

Date of experience: August 15, 2019
Brian D.
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KEH is a great resource
August 15, 2019

KEH is a great resource.

Date of experience: August 15, 2019
Robert Z.
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Always good to do business with KEH
August 15, 2019

Always good to do business with KEH.

Date of experience: August 14, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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