Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
261
returns
68
quality
261
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Vincent K.
0 reviews
0 helpful votes
Follow Vincent K.
Unfollow Vincent K.
Share Review
Report Review

Had lenses needed the body
December 3, 2019

Had lenses needed the body

Date of experience: December 3, 2019
Douglas W.
0 reviews
0 helpful votes
Follow Douglas W.
Unfollow Douglas W.
Share Review
Report Review

The Nikon lens looks and works great, and the price was great with the Thanksgiving-time savings, but I was a little surprised that the lens cap it came with was warped. It attaches fine but the main cover piece lifts up at the side a bit. I will likely replace it to make sure it keeps dirt out, which is an added unexpected cost. Not what I expected for an Excellent+ purchase as most online camera stores seem to rate on the safer side. Perhaps that rating only applies to the lens itself?

Date of experience: December 3, 2019
Donald C.
0 reviews
0 helpful votes
Follow Donald C.
Unfollow Donald C.
Share Review
Report Review

Over all experience was quite good
December 3, 2019

Over all experience was quite good.

Date of experience: December 3, 2019
Steve S.
0 reviews
0 helpful votes
Follow Steve S.
Unfollow Steve S.
Share Review
Report Review

Always a great shopping experience
December 3, 2019

Always a great shopping experience.

Date of experience: December 3, 2019
Rodger M.
0 reviews
0 helpful votes
Follow Rodger M.
Unfollow Rodger M.
Share Review
Report Review

Couldn't be much easier
December 3, 2019

Couldn't be much easier.

Date of experience: December 3, 2019
Jayne W.
0 reviews
0 helpful votes
Follow Jayne W.
Unfollow Jayne W.
Share Review
Report Review

All good except no camera strap or instructions for use

Date of experience: December 2, 2019
Alex K.
0 reviews
0 helpful votes
Follow Alex K.
Unfollow Alex K.
Share Review
Report Review

Great process
December 3, 2019

Great process. The lens that I got was practically new and I saved over $800! Thank you KEH.

Date of experience: December 2, 2019
Marcia M.
0 reviews
0 helpful votes
Follow Marcia M.
Unfollow Marcia M.
Share Review
Report Review

So far so good First time used
December 3, 2019

So far so good First time used

Date of experience: December 2, 2019
Derek W.
0 reviews
0 helpful votes
Follow Derek W.
Unfollow Derek W.
Share Review
Report Review

The camera body I received was a bit more battered that I expected from an Excellent grade product. I would've returned it but returning from Hong Kong costs too much. I tried requesting swapping the camera body with another one, or cancelling the order through email before the product was shipped, but was told it cannot be done because the products have been packed. A series of unfortunate incidents

Date of experience: December 2, 2019
Jerry V.
0 reviews
0 helpful votes
Follow Jerry V.
Unfollow Jerry V.
Share Review
Report Review

Quick and easy
December 2, 2019

Quick and easy

Date of experience: December 2, 2019
J M.
0 reviews
0 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

I'm very nostalgic about this camera I paid $35.00 for an XA2 in the 80's. I had just quit my job at the weekly I had a position as a photographer-basically burnt out. I started taking pics with this little jewel, just for fun again. I'd wanted the higher-end XA though.

Date of experience: December 2, 2019
Michael C.
0 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Pleasant and effortless
December 2, 2019

Pleasant and effortless.

Date of experience: December 2, 2019
Gordon B.
0 reviews
0 helpful votes
Follow Gordon B.
Unfollow Gordon B.
Share Review
Report Review

Good
December 2, 2019

Good

Date of experience: December 2, 2019
Charles M.
0 reviews
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

KEH had a very good deal on a Pentax K-70
December 2, 2019

KEH had a very good deal on a Pentax K-70. It arrived well wrapped and in excellent condition. It powers on, but I haven't shot anything with it yet. Regardless, very satisfied.

Date of experience: December 2, 2019
Manuel V.
0 reviews
0 helpful votes
Follow Manuel V.
Unfollow Manuel V.
Share Review
Report Review

No problems yet
December 2, 2019

No problems yet. From past experience everything very satisfactory.

Date of experience: December 2, 2019
Grgory L.
0 reviews
0 helpful votes
Follow Grgory L.
Unfollow Grgory L.
Share Review
Report Review

Add something in the wish list bring to it, so it gives a lot of manipulation for nothing. When different lenses are with the same reference with different quality, only the best one is shown! Shipping price is not interesting for one light item, that's pushed me to order some other lens I don't really need. And as leaving in Canada, I had to pay an super extra taxes. I don't get the point to pay taxes on used items when I don't have to pay them on brand new ones shipped from few US stores?!

Date of experience: December 2, 2019
Nick D.
0 reviews
0 helpful votes
Follow Nick D.
Unfollow Nick D.
Share Review
Report Review

Always a very good experience
December 2, 2019

Always a very good experience. Product ratings are very accurate and slightly conservative so LN looks new and E+ is like new. I have never received anything that I was disappointed in from KEH.

Date of experience: December 2, 2019
Steve H.
0 reviews
0 helpful votes
Follow Steve H.
Unfollow Steve H.
Share Review
Report Review

Looking for a used inexpensive DSLR for my granddaughter (someday I will gift her my Full Frame). Got good value and the gear is in good shape.

Date of experience: December 2, 2019
Norbert C.
0 reviews
0 helpful votes
Follow Norbert C.
Unfollow Norbert C.
Share Review
Report Review

Fast shipping
December 2, 2019

Fast shipping. Would have appreciated more details on condition aside from the general description. I am fortunate that the camera was in decent shape and sensor had very little spotting issues. Would have liked to have known the shutter actuation count and the state of the viewfinder. The shutter count was extremely high and the rangefinder glass coating had a deep scratch but I am able to work around the issues. I will continue to be a customer and look forward to another purchase in the future. Thank you.

Date of experience: December 2, 2019
Emilia T.
0 reviews
0 helpful votes
Follow Emilia T.
Unfollow Emilia T.
Share Review
Report Review

I knew what I was looking for and found it easily
December 2, 2019

I knew what I was looking for and found it easily

Date of experience: December 2, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137
See all photos