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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Doug H.
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Great gear competitively priced
May 7, 2020

Great gear competitively priced

Date of experience: May 7, 2020
Gary W.
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My buying experience has always been good
May 7, 2020

My buying experience has always been good. But, selling you items is difficult because the quotes are extremely low compared to my selling the equipment on eBay.

Date of experience: May 7, 2020
ubbelohed W.
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Good price
May 7, 2020

Good price

Date of experience: May 7, 2020
laserflorida U.
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Easy transaction was as described
May 7, 2020

Easy transaction was as described

Date of experience: May 7, 2020
William F.
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Everything was easy until trying to access my cart. Your incessant little popup for chatting at the bottom right covered up the access point for jumping into the cart. How about leaving a spot to kill that off entirely for those who don't need it?

Date of experience: May 7, 2020
Cliff J.
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Camera lenses were in excellent shape, and nearly half the price of a brand new product.

Date of experience: May 6, 2020
Jim B.
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Your site locked
May 7, 2020

Your site locked. Message window showed wrong date account not accepted, discount codes not accepted. Very frustrated. 14 previous perchases, not recognised as returning.

Date of experience: May 6, 2020
Donald L.
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Very professional and friendly
May 7, 2020

Very professional and friendly.

Date of experience: May 6, 2020
Alina R.
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I ordered a Nikon z6 camera, and it did not perform well out of the box. Every picture had a rose colored tint. After a few hours of tutorials and attempts to fix this issue I determined that there was something wrong with the camera. I sent it back and currently they are in the process of sending me another one. I really hope this one works.

Date of experience: May 6, 2020
Michael B.
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I love KEH, they are honest and reliable
May 7, 2020

I love KEH, they are honest and reliable.

Date of experience: May 6, 2020
Dale P.
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Excellent selection, easy check out
May 7, 2020

Excellent selection, easy check out. Product was as described.

Date of experience: May 6, 2020
James X.
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Fast shipping, used filters were in pristine shape

Date of experience: May 6, 2020
Alexander L.
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I had an excellent experience
May 6, 2020

I had an excellent experience.

Date of experience: May 6, 2020
michael p.
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Very happy
May 6, 2020

Very happy

Date of experience: May 6, 2020
Michael D.
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Good selection, good price
May 6, 2020

Good selection, good price.

Date of experience: May 6, 2020
Larry E.
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I have had nothing bet positive experiences with KEH every time I have ordered. I am particularly impressed with the speed at which items are shipped. My orders often arrive a day or two early.

Date of experience: May 6, 2020
Be F.
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Awesome experience
May 6, 2020

Awesome experience. Super fast shipping, so happy with my camera!

Date of experience: May 6, 2020
Vance V.
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It is easy to shop your website
May 6, 2020

It is easy to shop your website. Product grading makes it easy to know what I'm buying even before seeing it. My first order was about six years ago, and I can say that I haven't had any issues with anything that I've purchased. Thank you for that.

The quality of the products have been great. Your grading is on target. I can have confidence that when I order, the product will be what you said it was. I haven't had a single problem with anything that I've ordered.

I have been very impressed with your performance during this COVID-19 crisis. Every order that I have placed, has been received ahead of schedule. I am currently awaiting two more orders that according to Fedex tracking will also be received early.

I will always consider KEH as my primary source for gear.

Thank you,

Vance Van Meter

Date of experience: May 6, 2020
Katherine M.
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Always satisfied!
May 6, 2020

Always satisfied! Thank you!

Date of experience: May 6, 2020
Zane K.
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Website can be a little slow, but otherwise its great. One of the lenses I received is faulty, will be returning it.

Date of experience: May 6, 2020

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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