Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

austin u.
0 reviews
0 helpful votes
Follow austin u.
Unfollow austin u.
Share Review
Report Review

Great, simple straight forward transaction very satisfied.

Date of experience: June 15, 2020
theo u.
0 reviews
0 helpful votes
Follow theo u.
Unfollow theo u.
Share Review
Report Review

Great shipping was faster than expected
June 15, 2020

Great shipping was faster than expected

Date of experience: June 15, 2020
SWCOfisherman N.
0 reviews
0 helpful votes
Follow SWCOfisherman N.
Unfollow SWCOfisherman N.
Share Review
Report Review

Very pleased with the purchase from KEH
June 15, 2020

Very pleased with the purchase from KEH. The lens was listed as E+ condition but when I received it, it looked like it had never been used. Great service and quality products. What more could you ask?

Date of experience: June 15, 2020
Ethan C.
0 reviews
0 helpful votes
Follow Ethan C.
Unfollow Ethan C.
Share Review
Report Review

I had purchase errors 3 times until switching browsers.

Date of experience: June 14, 2020
Van D.
0 reviews
0 helpful votes
Follow Van D.
Unfollow Van D.
Share Review
Report Review

Good communication
June 15, 2020

Good communication. Excellent support. Handled my problem efficiently.

Date of experience: June 14, 2020
Andy H.
0 reviews
0 helpful votes
Follow Andy H.
Unfollow Andy H.
Share Review
Report Review

It would be better if items could be saved in the cart.

Date of experience: June 14, 2020
Sonya C.
0 reviews
0 helpful votes
Follow Sonya C.
Unfollow Sonya C.
Share Review
Report Review

Shopped online, made a quick call to KEH, talked to Eric about returns, etc. Placed order, easy peasy...now just waiting for delivery then back to photography!

Date of experience: June 14, 2020
John V.
0 reviews
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

As usual, my purchase from KEH was flawless
June 14, 2020

As usual, my purchase from KEH was flawless. My speedlite and wireless transmitter arrived quickly, and seemed to be in good shape, although I have not yet powered them on.

Date of experience: June 14, 2020
Guy T.
0 reviews
0 helpful votes
Follow Guy T.
Unfollow Guy T.
Share Review
Report Review

Quality much better than expected
June 14, 2020

Quality much better than expected. Good value for price.

Date of experience: June 14, 2020
Jamiel H.
0 reviews
0 helpful votes
Follow Jamiel H.
Unfollow Jamiel H.
Share Review
Report Review

All was well
June 14, 2020

All was well. Pricing and shipping. However the 2day shipping ended up not being 2 day since it was a 2 business day FedEx ship.

Date of experience: June 14, 2020
Moira M.
0 reviews
0 helpful votes
Follow Moira M.
Unfollow Moira M.
Share Review
Report Review

Quick & easy experience
June 14, 2020

Quick & easy experience. I received my pancake lens and really like it. It was packaged very safely too.

Date of experience: June 14, 2020
Craig M.
0 reviews
0 helpful votes
Follow Craig M.
Unfollow Craig M.
Share Review
Report Review

For used, a great piece of glass
June 14, 2020

For used, a great piece of glass.

Date of experience: June 14, 2020
Sebastian A.
0 reviews
0 helpful votes
Follow Sebastian A.
Unfollow Sebastian A.
Share Review
Report Review

EASY!
June 14, 2020

EASY!

Date of experience: June 14, 2020
Carll G.
0 reviews
0 helpful votes
Follow Carll G.
Unfollow Carll G.
Share Review
Report Review

Just one thing
June 14, 2020

Just one thing. The charger in my shipment was the wrong one for the camera's battery.
Also, its chord was USA, was not European where I live. Maybe should have informed customer that a problem might exist in this case.

Date of experience: June 14, 2020
Rosalee c.
0 reviews
0 helpful votes
Follow Rosalee c.
Unfollow Rosalee c.
Share Review
Report Review

I have never shopped keh but have heard good things. The purchase was easy and fast.

Date of experience: June 14, 2020
August K.
0 reviews
0 helpful votes
Follow August K.
Unfollow August K.
Share Review
Report Review

Easy to navigate and find what I needed
June 14, 2020

Easy to navigate and find what I needed. Got the right stuff and ratings for items were spot on.

Date of experience: June 14, 2020
Andrew P.
0 reviews
0 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Share Review
Report Review

The lens came in excellent condition considering how old 300 f4 is now. Works perfectly and arrived quickly, love the purchase. Thanks.

Date of experience: June 14, 2020
KISU P.
0 reviews
0 helpful votes
Follow KISU P.
Unfollow KISU P.
Share Review
Report Review

I felt keh shipping is really fast for me
June 14, 2020

I felt keh shipping is really fast for me. That is good point than ebay. But It's really good if keh gives customer real product photos! Overall thank you for your service!

Date of experience: June 14, 2020
Nita F.
0 reviews
0 helpful votes
Follow Nita F.
Unfollow Nita F.
Share Review
Report Review

THANKS!
June 14, 2020

THANKS! EASY and I LOVE my new lens.

Date of experience: June 14, 2020
Eileen F.
0 reviews
0 helpful votes
Follow Eileen F.
Unfollow Eileen F.
Share Review
Report Review

Ease of ordering, arrived on time, camera was carefully and safely packed and in great condition!

Date of experience: June 14, 2020

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos