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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Nick S.
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As with every order from keh.com, my latest one was priced fairly, arrived on time and was in the condition stated on the website. I always check here first before considering buying new :)

Date of experience: August 27, 2020
Michelle W.
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Received product with no issues or damages
August 28, 2020

Received product with no issues or damages.

Date of experience: August 27, 2020
BORAMY K.
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Always quick and easy!
August 27, 2020

Always quick and easy! AFFIRM option is the best!

Date of experience: August 27, 2020
Edward G.
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I found the site to be user firendly, and I really liked how it tells you the condition of the item you are purchasing because it allows me to carefully decide what I am going to purchase.

Date of experience: August 27, 2020
Roland W.
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Always satisfied Great service
August 27, 2020

Always satisfied Great service.

Date of experience: August 27, 2020
John D.
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Fast, professional service
August 27, 2020

Fast, professional service.

Date of experience: August 27, 2020
Kraig K.
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Buying from KEH was easy
August 27, 2020

Buying from KEH was easy. I trust their rating system. Everything was great.

Date of experience: August 27, 2020
Tony A.
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Ordered a battery grip for Fuji XH-1 and two matching batteries. As has been my experience with KEH, the products -- which I think were rated Excellent -- looked and operate like new. The grip is cosmetically perfect and works great and the batteries take and hold a full charge. I did have one issue with the ordering process, receiving a confusing email after I had placed the order. I called customer service and the rep was great working through the matter and checking to make sure my order had been placed correctly. I own a lot of Fuji and Nikon equipment and am a bit of a gear head. The first place I look when I look to buy something is KEH. Only a chump buys new camera equipment when KEH is committed to fair grading and fair used prices.

Date of experience: August 27, 2020
Jim N.
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The SCA 3402 arrived mere hours after receiving a reply from KEH in response to my customer service inquiry. I realize that the virus has all businesses operating in minimal mode. But KEH has been slower than others during this pandemic. It took five days for this small part to get from Smyrna to Newnan, a distance of about 50 miles. It came FedEX and had to be signed for, and I'll never figure that one out!

Date of experience: August 27, 2020
Shaw X.
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Found what i needed within 3 minutes
August 27, 2020

Found what i needed within 3 minutes. Price was too good to pass.

Date of experience: August 27, 2020
Isaias S.
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Quick and fast shipping, items in even better condition as described!

Date of experience: August 27, 2020
Christina P.
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Your website needs to be redone
August 27, 2020

Your website needs to be redone. Top banner covers most of the viewing screen.

Date of experience: August 27, 2020
Todd A.
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This was my second order
August 27, 2020

This was my second order. I was more than satisfied with both.

Date of experience: August 27, 2020
Karli H.
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All positive
August 27, 2020

All positive - great products, product came on time and in great condition.

Date of experience: August 26, 2020
Robert C.
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Always a terrific experience
August 27, 2020

Always a terrific experience.

Date of experience: August 26, 2020
Michael J.
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KEH.com gives me a piece of mind when shopping for old, vintage glass. It can be risky when purchasing used lenses from a private seller on ebay because you dont know the actual condition of the product. KEH.com does a thorough inspection on each lens to ensure my expectations are met.

*******@michaeljunevallejo

Date of experience: August 26, 2020
Izwan R.
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It was very good and detailed, daniel tried to arrange a trade for me but it was not possible due to the courier. Im still satisfied with my order and the service

Date of experience: August 26, 2020
Anup B.
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Overall it was a great experience
August 26, 2020

Overall it was a great experience. Checkout was fast.

Date of experience: August 26, 2020
Jonathan L.
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Love the camera, which came suitably soon
August 26, 2020

Love the camera, which came suitably soon. It was used, and in far better condition than I was expecting.

Date of experience: August 26, 2020
Hugh M.
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Excellent choice of products; easy to navigate the website; terrific phone assistance; easy and responsive to return requests. Great customer service since I first joined!

Date of experience: August 26, 2020

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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