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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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California
1 review
1 helpful vote
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Great place to do business
December 21, 2022

Hi, I traded in old lenses and bought a newer used lens, timely, and reasonable. Happy with my trade ins and newer lens.

Date of experience: December 20, 2022
Florida
1 review
2 helpful votes
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Terrible Customer Service
December 20, 2022

I was looking to sell my Sony a6400 that is less than a year old and has been kept in pristine condition with a full cage and protective camera skin. I received an online estimate being between $420-507 for the condition it was in. I spoke to 2 representatives specifically stating that there was an Alpha guard skin on the camera to protect the body and wanted to make sure that this would not negatively affect the price. After being promised TWICE to leave it on, I was given an offer of $284 because a skin was on the camera and it would take $150 to remove and clean the camera. This not only wasted my time, but also the has put me back with paid work. I will NEVER recommend this company just based off this experience.

Date of experience: December 20, 2022
Italy
1 review
0 helpful votes
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Olympus grip
December 21, 2022

All O.k. Very good vendor fast shipping to Italy the item is in perfect state thank you very much hallo

Date of experience: December 20, 2022
New York
1 review
0 helpful votes
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Perfection
December 21, 2022

We purchased the Sony A6000 for a Christmas gift. Not knowing what to expect, we were pleasantly surprised. Camera was packed with care and in perfect condition.

Date of experience: December 20, 2022
New York
1 review
0 helpful votes
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Perfect order
December 21, 2022

Shipping was fast and the product was perfect. I ordered a bargain camera because that was all I could afford - but I don't see anything "bargain" about the one I got - it is a wonderful camera in great shape! THANK YOU.

Date of experience: December 19, 2022
Arkansas
1 review
0 helpful votes
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I purchased my first Hasselblad from KEH in the '80s and always had good results. Always prompt and trusted guaranteed quality.

Date of experience: December 18, 2022
Canada
1 review
0 helpful votes
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Canada's customs fees
December 18, 2022

I ordered from Canada, and they didn't tell me there would be customs fees… I had to pay 40$CAD when I received the package at my door

Date of experience: December 16, 2022
Minnesota
2 reviews
0 helpful votes
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Great service.
December 18, 2022

Great service. Particularly impressed with the check to make sure I got it since there are porch pirates around here.

Date of experience: December 16, 2022
Washington
1 review
0 helpful votes
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Best Deal With UG Grade!
December 15, 2022

I picked up an ugly 1dx and was pleasantly surprised. The camera was under $500, so I expected a very rough camera with hundreds of thousands of shots. Although it wasn't a concern since it was going to be a crash-cam. Everything changed when the camera I received only has 40k shots, which means it's barely broken in! I use a lot of 1dx bodies and am not bothered by the scratches. In fact, I think it has character! With that said, everything works perfectly, so I cannot relegate it to a crash-cam. It's still got too much life left! I definitely would buy it again.

Date of experience: December 15, 2022
Texas
1 review
0 helpful votes
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KEH was very easy to work with. They made the process simple, easy to understand and they have great subject matter experts! I would definitely recommend them and will use them again - and again - for my future photography needs!

Date of experience: December 15, 2022
New Hampshire
1 review
0 helpful votes
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Great Price, Great Product, Fast Shipping
December 15, 2022

Got a used lens for 100$+ less than other online sellers. It came in less than a week, was packed well and looks pristine. I would definitely recommend KEH in the future.

Date of experience: December 15, 2022
Illinois
1 review
0 helpful votes
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Sony a1 "LN-"
December 15, 2022

Having purchased equipment from KEH previously I was reasonably confident that another purchase would work out just fine and that my expectations would be met. They were. The used Sony a1 arrived very quickly after I placed the order and it was exactly as described. I've been using the camera every day since it arrived and it is an amazing piece of equipment. It looks and performs like new, just as described. KEH's price was about what similar models were going for online with the added benefit of their 180 day warranty. I had dealt with KEH before and would do so again without hesitation.
Dave P
Northbrook, Il

My like new Sony a1.
A red belly woodpecker.
Date of experience: December 15, 2022
California
1 review
0 helpful votes
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Beyond excellent
December 15, 2022

I have bad experiences with with buying used things online. When I found Keh however it felt more specific with details and was great. My experience has been beyond words, I found a used camera for a very affordable price that worked for me. At first I was skeptical because I thought it felt too good to be true. A near new camera for that price I was excited and did the purchase. When I had recieved the product it was even better than what I could have dreamed. This in my opinion has the be the best and most reliable site I've used with an excellent variety of cameras prices and a very good and detailed overview of what you're buying. My experience was fantastic.

Date of experience: December 14, 2022
Texas
3 reviews
0 helpful votes
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Camera was as described and super fast shipping. Used for playback for video conversions. Worked great.

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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Excellent service
December 13, 2022

I mistakenly put the wrong shipping address on my order and didn't catch the problem till the next day. The customer service rep went out of her way to stop the package from leaving the warehouse and found a work around for my mistake. Received the item as described, at no extra charge.

I have bought many things from KEH over the past 15 years. I've never been disappointed.

Date of experience: December 12, 2022
California
1 review
0 helpful votes
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Great
December 13, 2022

I got a sigma 17-50mm lens for my canon dslr, and this lens surpases the kit lens that came with my camera, lens is practically new, considering it is a used lens, great job keh.

Date of experience: December 12, 2022
Oklahoma
1 review
0 helpful votes
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Christmas gift
December 13, 2022

Shipping was fast and the packaging was great! This is a gift, so it hasn't been used yet. I am confident that it will be exactly what my son was wanting.

Date of experience: December 12, 2022
Washington
1 review
0 helpful votes
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I purchased a Tokina AT-X 10-17mm f/3.5-4.5 fisheye DX AF lens from you. I've updated my underwater camera system to a Canon R10 and Ikelite housing and will use this lens for wide angle close up pictures. I purchased the camera, housing, adapters and other components from Bluewater photo. But they didn't have this lens in stock and recommended I get it from you. I have not received the camera, housing and other components yet, but am looking forward to using them soon.

Date of experience: December 12, 2022
Arizona
1 review
0 helpful votes
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ONE HAPPY PHOTOGRAPHER!
December 12, 2022

After our 8 month old puppy latched on to the camera strap of my Sony 6400 and pulled it off the table onto the tile floor breaking it; I immediately went to the KEH website looking for another used 6400, with a few more dollars I found a 6500 Excellent Plus + and ordered it. It appears brand new and works the same...Thank You KEH for your great service! Oh, the puppy is still alive!

Doug Armstrong

Date of experience: December 11, 2022
New York
1 review
0 helpful votes
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Canon Lens
December 12, 2022

I just received the Canon 18-55mm 1:3.5 - 5.6 IS STM lend and I have to say, I LOVE IT!
Extremely happy with my purchase!
The service from KEH was excellent and the shipping was fast and the item excellently packed!
My favorite online store!

Date of experience: December 10, 2022

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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