On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
Simple and smooth. Thank you for a great customer experience.
Quality of the camera
Quickness of the delivery
Ease of ordering and navigating the website
*chef's kiss*
First, I had a great experience over the phone with a staff member, very helpful and professional
Regarding the lens that I purchased.
I received the lens very quickly and in a mint condition for a used lens.
I am very happy with my purchase!
I ordered a GoPro 9 and accessories. All the products were in better condition than I was expecting and arrived as per the quoted shipping time frame.
Bought a Turbo battery SC from Samy's that they claimed to have tested. DOA. Bought the same from KEH and it is awesome! Full battery. Years of use ahead.
I'm pleased with the Sony a7rIII and the lens I bought from KEH, the quality seems to be pretty rigorously rated and the camera I bought seems almost like new
I've bought a lot of gear from KEH over the years, I know I will always be happy with whatever I get from KEH.
I trust this company. Fast shipping, reliable, never a problem with my equipment. Thank you!
Lens is exactly as described and I got it a little earlier than promised. Can't beat that.
My experience with KEH was great and my merchandise was received quickly. It even came in an attractive KEH drawstring bag which was a nice touch. I will use them again!
Having purchased and sold equipment with KEH numerous times in the past when it became time to purchase equipment again it was a no brainer to go to KEH. From their selection, grading standards to amazing customer service there is no better place to do business with. These folks are the best!
Camera and Lens quality were as indicated. Wear and tear of use but so far in fine working order.
Great value and attentive follow-through
Shipping was super fast and the lens is perfect. Took it for a test drive this weekend and so pleased with it!
Purchased a d800 in the bargain category. It looked almost brand new. KEH hasn't disappointed me once yet.
The KEH site is easy to navigate. Items always as good or better than expected.
Initial reaction is great. Camera is in condition listed and hopefully will work great. Haven't had sunny weather in order to test, but so far so good.
I bought a A7R II under the bargain category. I understood what the grading levels meant so I wasn't expecting a brand new looking camera. But I was extremely disappointed when I saw that there was a big mark/blemish on the middle of the screen. The damage wasn't described, noted, or mentioned next to the grading level. I noticed that with other items, damages were note next to the grading. With the item I bought, the only thing noted was the items that would ship with the camera.
Fast and simple way to shop for camera equipment. Will be checking back soon.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Camera Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members