Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEHReviews 22,077

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.7 stars from 22,077 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
249
value
268
shipping
261
returns
68
quality
260
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Daniel K.
Unfollow Daniel K.
Share Review
Report Review

Always dependable always impressive
August 24, 2024

Product shipped in perfect condition and extremely quickly

Date of experience: August 24, 2024
North Carolina
1 review
0 helpful votes
Follow Rebecca U.
Unfollow Rebecca U.
Share Review
Report Review

Great Experience- Great Product
August 23, 2024

I came to KEH via several Reddit folks who swear by the company. You may add me to the list of fans. The process was easy, the rating and assessment of the product was MORE than fair, and the pricing beat the other sites I researched.

Date of experience: August 23, 2024
Illinois
1 review
0 helpful votes
Follow Andriano D.
Unfollow Andriano D.
Share Review
Report Review

Defective SB-26
August 23, 2024

I purchased a used Nikon Speedlight SB-26 that was rated in EX condition. When it arrived, I noticed that there was moisture in the bag. When I removed the speedlight for inspection, I had a very hard time opening the battery door. When I finally opened it, there was corrosion on the battery door and in the battery chamber. This is not acceptable. I've already sent a request for an RMA and have had only a token response by automation. Really? Do better than that and maybe I'll remain a customer.

Date of experience: August 23, 2024
Illinois
1 review
0 helpful votes
Follow Margaret J.
Unfollow Margaret J.
Share Review
Report Review

What a great company to work with
August 23, 2024

This is a company you can always count on to have what you need when you it.

Date of experience: August 23, 2024
New Jersey
1 review
0 helpful votes
Follow Victor H.
Unfollow Victor H.
Share Review
Report Review

On time and as advertised
August 22, 2024

My item arrived on time and well packaged. Condition of the item was as advertised. I amore than pleased with KEH's service and high quality merchandise.

Date of experience: August 22, 2024
North Carolina
1 review
0 helpful votes
Follow Jean-Christian S.
Unfollow Jean-Christian S.
Share Review
Report Review

Great Experience
August 22, 2024

I am impressed by how well stocked and how easy it was to deal with KEH. Highly recommended, my go to place when seeking photo gear.

Date of experience: August 22, 2024
Wyoming
1 review
0 helpful votes
Follow Nate N.
Unfollow Nate N.
Share Review
Report Review

Overall great.
August 22, 2024

Lens is great. Only thing I wish was different is that I didn't see anywhere that the lens cap is 3rd party instead of original Fuji.

Date of experience: August 21, 2024
Washington
1 review
0 helpful votes
Follow Wilhelm X.
Unfollow Wilhelm X.
Share Review
Report Review

Items Received
August 21, 2024

I work in the purchasing department of a university and so I ordered these items on behalf of a faculty member at their request. The faculty member received the items quickly and the ordering experience was easy. I was asked to complete this form to confirm that the items had been received. I have confirmed with the faculty member that the items were received.

As I am not the end user of the items, I cannot speak to the quality and the faculty member is still setting up their photo lab. The faculty member was pleased to get their order.

Date of experience: August 21, 2024
Washington
1 review
0 helpful votes
Follow Donald J.
Unfollow Donald J.
Share Review
Report Review

Excellent product and service
August 21, 2024

Product arrived ahead of anticipated date and condition was as described.

Date of experience: August 21, 2024
Indiana
1 review
0 helpful votes
Follow Greg Z.
Unfollow Greg Z.
Share Review
Report Review

Fast easy service
August 21, 2024

Quick and easy. Got what I needed. Happy with product, minus that the battery was no good.

Date of experience: August 21, 2024
Arizona
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Doesn't work
August 21, 2024

The Nikon EM Grade EX+ KEH just sent me doesn't work. I've put fresh batteries in it and have even swapped battery carriers with the Nikon EM body I already have. That one works with either battery carrier but the one I just bought is dead.

Date of experience: August 21, 2024
Wisconsin
1 review
0 helpful votes
Follow NA G.
Unfollow NA G.
Share Review
Report Review

NA
August 21, 2024

No desire to rate at this time. Thanks for the order

Date of experience: August 21, 2024
Texas
1 review
0 helpful votes
Follow Holly Z.
Unfollow Holly Z.
Share Review
Report Review

Amazing Quality
August 21, 2024

I'm so relieved for a plain box. I was stalking security cameras to go grab it so porch pirates wouldn't see electronic related. My lens was packed very securely. And wow the lens looked brand spanking new!

Date of experience: August 21, 2024
Virginia
1 review
0 helpful votes
Follow Mike Q.
Unfollow Mike Q.
Share Review
Report Review

Perfect
August 21, 2024

I ordered a flash and initially they sent the incorrect one. I called customer service and they told me to keep the one I had and sent me the new one free of charge. Perfect customer service!

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
Follow Cathy B.
Unfollow Cathy B.
Share Review
Report Review

Light meter
August 20, 2024

Great service and fast delivery! Thank you KEH for having the item I was looking for.

Date of experience: August 20, 2024
North Carolina
2 reviews
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Leica X1 Manual
August 20, 2024

Very pleased with my experience and my purchase. I needed the manual for the X1 that I recently purchased. The manual was in like new condition, very well packed to prevent any damage and was promptly delivered. This was my first purchase from KEH and I will definitely recommend them to my photography friends. I look forward to making future purchases.

Date of experience: August 20, 2024
Georgia
1 review
0 helpful votes
Follow Nicole U.
Unfollow Nicole U.
Share Review
Report Review

Sony lens
August 20, 2024

The item was in perfect condition. Fast shipping. Item was securely packaged.

Date of experience: August 20, 2024
Texas
1 review
0 helpful votes
Follow Chuck C.
Unfollow Chuck C.
Share Review
Report Review

Product received as ordered
August 20, 2024

Fast delivery wherever my location is as I travel as a wildlife photographer, I can always count on getting new or replacement equipment as needed for my photography.

Date of experience: August 20, 2024
Indiana
1 review
0 helpful votes
Follow Jerry B.
Unfollow Jerry B.
Share Review
Report Review

Great lens
August 20, 2024

I ordered an 80 to 200 used canon lens and it arrived right on time, works great and is more than I expected!

Date of experience: August 19, 2024
Pennsylvania
1 review
0 helpful votes
Follow George U.
Unfollow George U.
Share Review
Report Review

Nikon Z 100-400 trade in
August 19, 2024

I've had several excellent experiences trading in my old gear to upgrade. Always appreciate supporting KEH

Date of experience: August 19, 2024

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137