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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Thomas G.
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Everything went smooth besides selecting a saved credit card. This brought up a blank page on Safari and Firefox.

Date of experience: October 22, 2015
Zachary L.
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KEH has an excellent rating system, easy to use site, and very responsive customer service.

Date of experience: October 22, 2015
Latchezar H.
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KEH is the best used photographic equipment source - sometimes beating online bidding sources for price, while very reliable and with excellent customer service.

Date of experience: October 22, 2015
Michael P.
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I would rather that the sales tax was shown along with the shipping charge, instead of at the final screen.

Date of experience: October 22, 2015
Arturo M.
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You need to refine your search engine, it was easier to browse for specific parts in the older site.

I bought a cheap lens, but in EX condition, all is good, except I thought it would include caps. No big deal but maybe all EX lenses should have caps? I later remembered that lenses that include caps mention it on the description, so it really is my fault, but a reminder of this detail in the checkout or something like that would be appreciated.

Date of experience: October 22, 2015
Keith B.
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I had a good experience with KEH
October 22, 2015

I had a good experience with KEH. I look to them for purchasing use equipment because I know that they do a thorough check of every thing they resell.

Date of experience: October 21, 2015
Kevin T.
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No problems
October 22, 2015

No problems

Date of experience: October 21, 2015
Simon E.
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Very happy with the transaction
October 21, 2015

Very happy with the transaction. Thank you.

Date of experience: October 21, 2015
Peter R.
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You guys are just great
October 21, 2015

You guys are just great. Don't know what else to say. For your customers: Good prices; fast service; quality equipment; great followup. Not a lot more to say. Thanks so much for everything...you'll definitely have my business again!

Date of experience: October 21, 2015
Joseph H.
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Great experience over all
October 21, 2015

Great experience over all.

Date of experience: October 21, 2015
Fard S.
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A "wish list" or some other way to save liked...
October 21, 2015

A "wish list" or some other way to save liked items on your site would be nice.

Date of experience: October 21, 2015
Thomas C.
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Was good
October 21, 2015

Was good.

Date of experience: October 21, 2015
Christopher M.
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So far so good...
October 21, 2015

So far so good...

Date of experience: October 21, 2015
Andy S.
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Everything went as smooth as can be
October 21, 2015

Everything went as smooth as can be. Product quality was exactly as advertised, delivery was right on time. No complaints here! Will suggest KEH for sure to anybody looking for an honest reliable online photography source. 10/10

Date of experience: October 21, 2015
Stanley S.
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Great company!
October 21, 2015

Great company!

Date of experience: October 21, 2015
Gary L.
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Love the products and service!
October 21, 2015

Love the products and service!

Date of experience: October 21, 2015
John C.
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Never any problems with KEH
October 21, 2015

Never any problems with KEH. If returns are necessary, they are handled promptly and in a professional manner.

Date of experience: October 21, 2015
Carrie R.
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Was a great experience with my second order
October 21, 2015

Was a great experience with my second order - no issues at all!

Date of experience: October 21, 2015
Gwen W.
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I always have a good experience shopping with KEH
October 21, 2015

I always have a good experience shopping with KEH. The generous rating system, reliable products, and great customer service are all the best. I recommend KEH to my students as the best source for used equipment.

Date of experience: October 21, 2015
Ian J.
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I
October 21, 2015

I. Love. Keh.

Unbelievable prices and ridiculously friendly and helpful customer service. I have reccomended KEH to more people than I can count; if camera retailers had endorsement deals like instrument makers, I would wholeheartedly be sponsored by KEH.

It occurs to me that this email probably seems over the top but I assure you it isn't simply rhetoric. Just a happy customer and a happy camper over here in Brooklyn.

Thanks for everything!

Date of experience: October 21, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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