Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Terry W.
0 reviews
0 helpful votes
Follow Terry W.
Unfollow Terry W.
Share Review
Report Review

Always have had good results with KEH, and this transaction was no exception. I especially like the accuracy of their grading of used equipment.

Date of experience: November 3, 2015
A H.
0 reviews
0 helpful votes
Follow A H.
Unfollow A H.
Share Review
Report Review

First time order from KEH, looking forward to seeing the purchase.
Could not find a lens hood (HS-14) to include with this order.

When I originally ordered the lens (Nikor 105mm f/2.8 micro AIS manual focus) I was able to see accessories which could be ordered with it (UV filters, etc.) however I did not find the lens hood made for that lens. After placing the order, I was able to find the hood at KEH Camera and ordered it seperately. A suggestion would be to include the hood with available accessories when placing the order.
I am very pleased with both items. Your rating system is excellent. Both items were in better condition than I had expected.
I will be ordering from KEH in the future and have already made recommendations to friends.

Date of experience: November 2, 2015
JOHN C.
0 reviews
0 helpful votes
Follow JOHN C.
Unfollow JOHN C.
Share Review
Report Review

Friendly, reliable and fair prices for used camera equipment.

Date of experience: November 2, 2015
Merle H.
0 reviews
0 helpful votes
Follow Merle H.
Unfollow Merle H.
Share Review
Report Review

Been buying from you for years, not a lot, but some. Great rating system.

Date of experience: November 2, 2015
Theodore S.
0 reviews
0 helpful votes
Follow Theodore S.
Unfollow Theodore S.
Share Review
Report Review

Good service good prices and great item condition is why I keep coming back

Date of experience: November 2, 2015
kent g.
0 reviews
0 helpful votes
Follow kent g.
Unfollow kent g.
Share Review
Report Review

Lens in great shape when received and works perfectly. Very happy with service and delivery time.

Date of experience: November 2, 2015
Christopher H.
0 reviews
0 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Share Review
Report Review

Love KEH!
November 3, 2015

Love KEH! Great prices! Great gear!

Date of experience: November 2, 2015
Sergio G.
0 reviews
0 helpful votes
Follow Sergio G.
Unfollow Sergio G.
Share Review
Report Review

I purchased a used Sony A7, and a couple FD lenses from KEH. I am happy with the quality of the lenses I received. Most of them were bargain, I was expecting them to be beat up but they were in near perfect condition. I was a little disappointed when none of the lenses came with rear or front caps, but hey they were cheap.

My main issue with the order though was the Sony A7. They sent it to me with the wrong viewfinder eyepiece. The EVF on the A7 has a proximity sensor so it can switch from the screen to the viewfinder when you put your eye up to it. The eyepiece they sent with my A7 blocked the proximity sensor, so I had to go on Amazon and purchase one that works with my camera. A little issue but it was an inconvenience.

Date of experience: November 2, 2015
Robert W.
0 reviews
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

The item I ordered, a Vari-angle attachment for a LunaPro F was described as VG+, if I recall correctly, but the Mirror? That reflects the image has what appears to be an imperfection that prevents viewing part of the small area through the viewing lens. I thought the rated condition included all aspects of the used item.

Date of experience: November 2, 2015
Misael M.
0 reviews
0 helpful votes
Follow Misael M.
Unfollow Misael M.
Share Review
Report Review

Thank You for your great service, I'm a first time buyer will be back

Date of experience: November 2, 2015
Japheth M.
0 reviews
0 helpful votes
Follow Japheth M.
Unfollow Japheth M.
Share Review
Report Review

Thanks!
November 2, 2015

Thanks!
Haven't used the lens yet but it looks practically new!

Date of experience: November 2, 2015
G W.
0 reviews
0 helpful votes
Follow G W.
Unfollow G W.
Share Review
Report Review

Your web site is well laid out
November 2, 2015

Your web site is well laid out. Thanks!
The item I ordered was in the condition described, and very clean.
Delivery was prompt and the item was very well packed for shipment.

Date of experience: November 2, 2015
Allan Z.
0 reviews
0 helpful votes
Follow Allan Z.
Unfollow Allan Z.
Share Review
Report Review

I have ordered many items from KEH, a couple of bodies and several lenses. Without fail they have all been in near perfect condition.

Date of experience: November 2, 2015
Wes M.
0 reviews
0 helpful votes
Follow Wes M.
Unfollow Wes M.
Share Review
Report Review

...
November 2, 2015

Date of experience: November 2, 2015
John M.
0 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Excellent
November 2, 2015

Excellent. As described, looks brand new. Fast shipping. Highly recommended!

Date of experience: November 2, 2015
Daniel R.
0 reviews
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Good job
November 2, 2015

Good job

Date of experience: November 2, 2015
Elliot L.
0 reviews
0 helpful votes
Follow Elliot L.
Unfollow Elliot L.
Share Review
Report Review

Great
November 2, 2015

Great

Date of experience: November 2, 2015
Stuart L.
0 reviews
0 helpful votes
Follow Stuart L.
Unfollow Stuart L.
Share Review
Report Review

Mobile site worked great thank you!
November 2, 2015

Mobile site worked great thank you!

Date of experience: November 2, 2015
graciela c.
0 reviews
0 helpful votes
Follow graciela c.
Unfollow graciela c.
Share Review
Report Review

Nn
November 2, 2015

Nn

Date of experience: November 2, 2015
David B.
0 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

KEH has always had and continues to maintain a professional reputation in the photography marketplace of used equipment. It is apparent that you have stepped up your game in the past several months to better serve your customers and to keep ahead of any competition. Your website looks great and is easy to navigate, but especially, it is much faster and responsive. I am proud to be a long-time customer and feel like I have a vested interest to add a bit of advice... 'Keep your prices under control and don't let them inflate because of these recent changes in marketing.'

Date of experience: November 1, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos