Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

steve N.
0 reviews
0 helpful votes
Follow steve N.
Unfollow steve N.
Share Review
Report Review

Always outstanding service, delivery, and products
November 14, 2015

Always outstanding service, delivery, and products. Never had any problems and always outstanding.

Date of experience: November 13, 2015
Charles L.
0 reviews
0 helpful votes
Follow Charles L.
Unfollow Charles L.
Share Review
Report Review

It was just the camera I was looking for, at the condition I wanted and the price was right. This was the third product I bought from KEH and have not been disappointed yet.

Date of experience: November 13, 2015
Brendan R.
0 reviews
0 helpful votes
Follow Brendan R.
Unfollow Brendan R.
Share Review
Report Review

Excellent experience, only issue was trouble logging in initially

Date of experience: November 13, 2015
Joseph S.
0 reviews
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

I was bummed that I missed a local deal on a used lens but I found a better deal with a coupon code and free shipping from keh.com! Definitely excited and will use again, for sure.

Date of experience: November 13, 2015
Christopher S.
0 reviews
0 helpful votes
Follow Christopher S.
Unfollow Christopher S.
Share Review
Report Review

KEH continues to be a great source for great deals on camera gear!

Date of experience: November 13, 2015
Katharyn H.
0 reviews
0 helpful votes
Follow Katharyn H.
Unfollow Katharyn H.
Share Review
Report Review

LOVE this company
November 13, 2015

LOVE this company - I always order from them

Date of experience: November 13, 2015
George L.
0 reviews
0 helpful votes
Follow George L.
Unfollow George L.
Share Review
Report Review

Excellent!
November 13, 2015

Excellent! I'm even getting used to the new web site.

Date of experience: November 13, 2015
Michael W.
0 reviews
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Good source for many items
November 13, 2015

Good source for many items.

Date of experience: November 13, 2015
William P.
0 reviews
0 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

Satisfied, as always, with my dealings with KEH
November 13, 2015

Satisfied, as always, with my dealings with KEH.

Date of experience: November 12, 2015
Dan R.
0 reviews
0 helpful votes
Follow Dan R.
Unfollow Dan R.
Share Review
Report Review

I had a problem when I used the Used Existing Credit Card Feature.
Once I selected my card, it just returned to a blank page.

Date of experience: November 12, 2015
Reginald C.
0 reviews
0 helpful votes
Follow Reginald C.
Unfollow Reginald C.
Share Review
Report Review

Pleased with selection and prices
November 13, 2015

Pleased with selection and prices.

Date of experience: November 12, 2015
Richard T.
0 reviews
0 helpful votes
Follow Richard T.
Unfollow Richard T.
Share Review
Report Review

I have shopped at KEH before and am very happy with my experience each and every time.

Date of experience: November 12, 2015
hifijava Z.
0 reviews
0 helpful votes
Follow hifijava Z.
Unfollow hifijava Z.
Share Review
Report Review

KEH shipped the wrong item, which was worth only $99 for the $175 that I originally paid. I complained about it, and they said they would get back with me to offer a price adjustment. A few days passed, and I called them to find out what the deal was, and they offered to refund $76 to my PayPal account, and everything worked out. But I should not have had to call twice. Turned out my salesperson said he had been on vacation for a few days.

Date of experience: November 12, 2015
Dennis P.
0 reviews
0 helpful votes
Follow Dennis P.
Unfollow Dennis P.
Share Review
Report Review

A great product at a great price
November 13, 2015

A great product at a great price.

Date of experience: November 12, 2015
Robert K.
0 reviews
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

My purchase experience was great
November 13, 2015

My purchase experience was great. Thanks to some new friends for the tip on where to fine KEH. Will be back.

Date of experience: November 12, 2015
Wendy G.
0 reviews
0 helpful votes
Follow Wendy G.
Unfollow Wendy G.
Share Review
Report Review

This is the first time I've ordered from KEH, and I ordered upon the recommendation of a friend. My order arrived before the date promised, and is in perfect condition.

Date of experience: November 12, 2015
Zhiyue Z.
0 reviews
0 helpful votes
Follow Zhiyue Z.
Unfollow Zhiyue Z.
Share Review
Report Review

Very good experience
November 12, 2015

Very good experience.

Date of experience: November 12, 2015
John K.
0 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Good
November 12, 2015

Good

Date of experience: November 12, 2015
August F.
0 reviews
0 helpful votes
Follow August F.
Unfollow August F.
Share Review
Report Review

5 stars, Yeah!
November 12, 2015

5 stars, Yeah!

Date of experience: November 12, 2015
E R.
0 reviews
0 helpful votes
Follow E R.
Unfollow E R.
Share Review
Report Review

Thank you it has been a pleasure
November 12, 2015

Thank you it has been a pleasure

Date of experience: November 12, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos