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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Ron H.
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Fast shipping, good prices
November 30, 2015

Fast shipping, good prices.

Date of experience: November 29, 2015
ClassicSax K.
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Great store
November 30, 2015

Great store

Date of experience: November 29, 2015
Sharon R.
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My experiences with KEH have been positive, both for selling and buying.

Date of experience: November 29, 2015
Kent M.
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KEH is awesome!
November 29, 2015

KEH is awesome! A treasury of great gear.

Date of experience: November 29, 2015
Adrienne S.
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The auto focus on the lens does not work and the order was not shipped to the address provided! The package was shipped to my billing address, which is our house that BURNED DOWN 2 months ago! Since the house was completely gutted by the fire (along with my previous camera & lenses) there is nobody living there currently. Fortunately, one of our neighbors saw the package sitting by the cyclone fence that now surrounds the boarded up house while they were walking and took it with them to their house, since I was not able to get back up to that area for several days. Now on to the more problematic issues of the non-working auto-focus issue...

Date of experience: November 29, 2015
Susan S.
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Very satisfied with the KEH experience
November 29, 2015

Very satisfied with the KEH experience. Have ordered before, will do so again.

Date of experience: November 29, 2015
John C.
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I have been buying from keg for years and experience just gets better, every time.

Date of experience: November 29, 2015
Tina B.
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Always competitive!
November 29, 2015

Always competitive!

Date of experience: November 29, 2015
SERGIO M.
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Excelent, i have many years shoping at Keh
November 29, 2015

Excelent, i have many years shoping at Keh

Date of experience: November 29, 2015
Bob S.
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Wow
November 29, 2015

Wow. A Zeiss Distagon 2/25 ZF.2 at your incredible holiday sale price! I trust your testing and grading. I have purchased several used items, and every one was in better condition than I was expecting from your grade, and all produce extraordinary photographs. You provide exceptional quality and service, and I always look to your company first when searching for any used photography gear. Thank you.

Date of experience: November 29, 2015
Nigel F.
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Really easy site to use, and have heard many good comments on the quality of youe equipment

Date of experience: November 29, 2015
Dan H.
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Everything about this purchase was great!
November 29, 2015

Everything about this purchase was great!

Date of experience: November 29, 2015
Nicholas W.
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Awesome!
November 29, 2015

Awesome!

Date of experience: November 29, 2015
Robert F.
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I have used KEH for several years
November 29, 2015

I have used KEH for several years. The quality of there gear is always as stated, and the few times I had a problem (1 or 2) they have always been very prompt in response and the return/replacement of the gear. Their business practices are as good as can be expected, that is a big reason why I look to them first when searching for an older item or need a good price on a piece I can't afford to buy new.

Date of experience: November 29, 2015
Jeffrey L.
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Great prices
November 29, 2015

Great prices. I always try to buy here.

Date of experience: November 29, 2015
JB R.
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Wonderful camera
November 29, 2015

Wonderful camera. Stable shooting platform. Extremely sharp photos. 12.2 megapixels is all I need. Full frame shots are amazing.

Date of experience: November 29, 2015
Alan F.
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Everything went easily
November 29, 2015

Everything went easily

Date of experience: November 29, 2015
John S.
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Very happy with the quality and cleanliness of the lens.

Date of experience: November 29, 2015
Alan C.
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My flash came in before I expected
November 29, 2015

My flash came in before I expected. I was pleased to see that it was exactly as described and in perfect working order. I will continue to look at KEH first when looking for new photo gear.

Date of experience: November 29, 2015
Anna Z.
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Hello KEH
November 29, 2015

Hello KEH,

My only observation is that the subject line in your email to me should list the item to which you refer. The subject line says "keh.com Delivery Confirmation - Response Requested" but there's no indication of the item.

As a result, I almost deleted the email; that is, until I recalled the item purchased.

Regards,
Tom

Date of experience: November 29, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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