Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Michael P.
0 reviews
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

Thank you for continuing to carry film equipment
December 9, 2015

Thank you for continuing to carry film equipment. It's nice to see a large selection in your web store. It makes me want to drive down to atlanta and visit your main store.

Date of experience: December 8, 2015
John M.
0 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

This was my second purchase from KEH, but the first from their website. The first was off of EBay and the description of the camera and shipping speed were great enough to draw me back. I love the selection of film gear and the prices at KEH are excellent.

Date of experience: December 8, 2015
Jeff C.
0 reviews
0 helpful votes
Follow Jeff C.
Unfollow Jeff C.
Share Review
Report Review

...
December 9, 2015

Date of experience: December 8, 2015
Jon S.
0 reviews
0 helpful votes
Follow Jon S.
Unfollow Jon S.
Share Review
Report Review

I am very happy with my latest purchase
December 9, 2015

I am very happy with my latest purchase. It arrived sooner than I expected and works perfectly. This purchase and every other purchase from KEH was a good experience for me. I will definitely continue to buy equipment form KEH and will recommend them to others.

Date of experience: December 8, 2015
Nolan S.
0 reviews
0 helpful votes
Follow Nolan S.
Unfollow Nolan S.
Share Review
Report Review

Really great
December 9, 2015

Really great

Date of experience: December 8, 2015
Ally B.
0 reviews
0 helpful votes
Follow Ally B.
Unfollow Ally B.
Share Review
Report Review

Thanks
December 9, 2015

Thanks. Will order again.

Date of experience: December 8, 2015
Thomas K.
0 reviews
0 helpful votes
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

From start to finish, i felt confodence that keh
December 9, 2015

From start to finish, i felt confodence that keh. Was up front and truthful with me. The selection,pricing and delevery was what you said and you did.
Thank you.

Date of experience: December 8, 2015
John M.
0 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Always great products, service and prices!
December 9, 2015

Always great products, service and prices! I recommend them to all my friends!

Date of experience: December 8, 2015
David A.
0 reviews
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

First time at KEH
December 9, 2015

First time at KEH. Everything looks good so far. I hope for the best with the product. THANKS!

Update 12/8/2015: Perfect! Just as described; great price; fast shipping.

Date of experience: December 8, 2015
Mark R.
0 reviews
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

Equipment was great, exactly as described
December 9, 2015

Equipment was great, exactly as described. Would have liked better communication back to me regarding the extending length of time needed to ship due to the large amount of Black Friday sales.

Date of experience: December 8, 2015
James S.
0 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Overall really like working with the KEH team
December 9, 2015

Overall really like working with the KEH team. Due to the per Christmas event delivery was slower than advertised when I bought. Suggest KEH let folks know that a head of time since signature is required and folks need to arrange to be home to sign for the product at times.

Also noticed pricing was a little high when you consider Canon was selling brand new items for just $200 more in some cases. I know I purchased a few items from Canon vs KEH even though the price was slightly higher to get a warranty. Even you want consumers to buy used then the price delta between new and your price, even from "+" products need to be worth it. In my mind I am looking for 25% or more less than new.

Regards,

Jim Stewart

Date of experience: December 8, 2015
Steven P.
0 reviews
0 helpful votes
Follow Steven P.
Unfollow Steven P.
Share Review
Report Review

Whenever I need any camera gear, I know KEH will have it, which is why I have been shopping here for years.

Date of experience: December 8, 2015
eddie l.
0 reviews
0 helpful votes
Follow eddie l.
Unfollow eddie l.
Share Review
Report Review

Always pleased with keh
December 8, 2015

Always pleased with keh

Date of experience: December 8, 2015
Andreas N.
0 reviews
0 helpful votes
Follow Andreas N.
Unfollow Andreas N.
Share Review
Report Review

For international customers your site is very difficult. PayPal doesn't work.

Date of experience: December 8, 2015
Angie G.
0 reviews
0 helpful votes
Follow Angie G.
Unfollow Angie G.
Share Review
Report Review

Awesome, knowledgable, and extremely patient sales staff. Would recommend to anyone!

Date of experience: December 8, 2015
King O.
0 reviews
0 helpful votes
Follow King O.
Unfollow King O.
Share Review
Report Review

I ordered on Black Friday, so orders were backed up and it took a while to ship my order.

Date of experience: December 8, 2015
A f.
0 reviews
0 helpful votes
Follow A f.
Unfollow A f.
Share Review
Report Review

I ordered a complex kit product (Nikon r1c1 macro flash kit). Yes, I received my "complete order", but it was not quite complete. The kit has many parts. The kit was sold was missing a piece which was not mentioned in the listing. I sent a note to customer service, but have not heard back after 5 days. I don't intend to return the kit over this, but it was disappointing to hear nothing back from KEH regarding my inquiry about the missing item.

Date of experience: December 8, 2015
Glenn S.
0 reviews
0 helpful votes
Follow Glenn S.
Unfollow Glenn S.
Share Review
Report Review

Outstanding says it all!
December 8, 2015

Outstanding says it all!

Date of experience: December 8, 2015
Malcolm B.
0 reviews
0 helpful votes
Follow Malcolm B.
Unfollow Malcolm B.
Share Review
Report Review

Easily found and compared telephoto primes
December 8, 2015

Easily found and compared telephoto primes

Date of experience: December 8, 2015
Robert B.
0 reviews
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

I like new site
December 8, 2015

I like new site

Date of experience: December 8, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos