Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Zachary S.
0 reviews
0 helpful votes
Follow Zachary S.
Unfollow Zachary S.
Share Review
Report Review

Great lens for a great price
December 20, 2015

Great lens for a great price.

Date of experience: December 20, 2015
Anne H.
0 reviews
0 helpful votes
Follow Anne H.
Unfollow Anne H.
Share Review
Report Review

Quick and Easy
December 20, 2015

Quick and Easy. Like the format of the items available for sale - especially the filters.

Date of experience: December 20, 2015
Anton N.
0 reviews
0 helpful votes
Follow Anton N.
Unfollow Anton N.
Share Review
Report Review

Would have liked a little more detail re adapter
December 20, 2015

Would have liked a little more detail re adapter. Could not find Code ref. On internet.

Date of experience: December 19, 2015
Charles E.
0 reviews
0 helpful votes
Follow Charles E.
Unfollow Charles E.
Share Review
Report Review

Very satisfied
December 20, 2015

Very satisfied

Date of experience: December 19, 2015
GaryK X.
0 reviews
0 helpful votes
Follow GaryK X.
Unfollow GaryK X.
Share Review
Report Review

This has been one of several orders from KEH, and all have been excellent - never disappointed. Their grading system is right on the money (or better). Great selection and very fair prices. A very satisfied customer.

Date of experience: December 19, 2015
Theron S.
0 reviews
0 helpful votes
Follow Theron S.
Unfollow Theron S.
Share Review
Report Review

Grading can be trusted
December 19, 2015

Grading can be trusted.

A bit unhappy that the item I bought became on sale ahortly thereafter. My problem, but $40 is $40.

Date of experience: December 19, 2015
JD M.
0 reviews
0 helpful votes
Follow JD M.
Unfollow JD M.
Share Review
Report Review

Always accurate fast and reliable
December 19, 2015

Always accurate fast and reliable. Great company to do business with.

Date of experience: December 19, 2015
Roy H.
0 reviews
0 helpful votes
Follow Roy H.
Unfollow Roy H.
Share Review
Report Review

Always enjoyable to shop with KEH
December 19, 2015

Always enjoyable to shop with KEH. However, this bag turned out to be just a little too small for my Canon 6D. I'll probably use it with my Canon M.

Date of experience: December 19, 2015
Esther S.
0 reviews
0 helpful votes
Follow Esther S.
Unfollow Esther S.
Share Review
Report Review

AMAZING
December 19, 2015

AMAZING

Date of experience: December 19, 2015
BASSAM E.
0 reviews
0 helpful votes
Follow BASSAM E.
Unfollow BASSAM E.
Share Review
Report Review

Great experience
December 19, 2015

Great experience. I will always buy from KEH

Date of experience: December 19, 2015
Julio H.
0 reviews
0 helpful votes
Follow Julio H.
Unfollow Julio H.
Share Review
Report Review

I love shopping on the site or just seeing what you add to your inventory.

Date of experience: December 18, 2015
Richard F.
0 reviews
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Delivered as ordered and expected
December 19, 2015

Delivered as ordered and expected. Price a little high but in line with product, service, and expectations.

Date of experience: December 18, 2015
MATTHEW G.
0 reviews
0 helpful votes
Follow MATTHEW G.
Unfollow MATTHEW G.
Share Review
Report Review

Great doing business with
December 19, 2015

Great doing business with

Date of experience: December 18, 2015
Robert A.
0 reviews
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

Fast shipping
December 18, 2015

Fast shipping. Great product.

Date of experience: December 18, 2015
Tao G.
0 reviews
0 helpful votes
Follow Tao G.
Unfollow Tao G.
Share Review
Report Review

I have placed 2 orders so far
December 18, 2015

I have placed 2 orders so far. Although I ended up exchanging the 1st one, the experience was great and no-hassle. When I chatted with the online sales person about the problem, he quickly set up the exchange and mailed me the new order/Fedex return shipping label within one hour. When I got the new camera, I found out that it would cost more than the original one, but KEH did not even charge me the difference. Based on the good service I got for 1st order, I went ahead to place 2nd order for CONTAX 35MM F/3.5 T* LENS FOR CONTAX 645.

I wanted to mention that the product rating from KEH is very accurate, giving me more confidence. Will be back for more.

Date of experience: December 18, 2015
Clint D.
0 reviews
0 helpful votes
Follow Clint D.
Unfollow Clint D.
Share Review
Report Review

I have enjoyed buying from your company
December 18, 2015

I have enjoyed buying from your company.

Date of experience: December 18, 2015
Jerrold M.
0 reviews
0 helpful votes
Follow Jerrold M.
Unfollow Jerrold M.
Share Review
Report Review

Great fast and easy shopping
December 18, 2015

Great fast and easy shopping

Date of experience: December 18, 2015
Sid S.
0 reviews
0 helpful votes
Follow Sid S.
Unfollow Sid S.
Share Review
Report Review

These guys are the best, I have been buying from them for almost 20 years

Date of experience: December 18, 2015
Arlen A.
0 reviews
0 helpful votes
Follow Arlen A.
Unfollow Arlen A.
Share Review
Report Review

KEH is great place to buy used camera gear!
December 18, 2015

KEH is great place to buy used camera gear! They have great prices and are willing to accomodate the smallest orders.

Date of experience: December 18, 2015
steven H.
0 reviews
0 helpful votes
Follow steven H.
Unfollow steven H.
Share Review
Report Review

Overall it was good experience and the product is as advertised. However the shipping went not so well. KEH website's shipping form did not have a checkbox of "this is business address", nor did they indicate that to FedEx, although "company name" was provided in the shipping address. "FedEx home delivery" tried twice delivering to my office after 1030pm which is closed at 6 every day. I had to call FedEx and then KEH to let them ask FedEx to reroute the delivery. In my case it took 7 business days from placing order to getting the product, from GA to NYC. It would be better if shipping to business address is handled differently.

Date of experience: December 18, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos