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From the business
Keen is a trusted network of talented spiritual advisors who are dedicated to empowering lives by helping people discover answers to their most pressing questions, gain closure, find their purpose in life, and more. No two experts in our community are alike as they each have their own personal touch when it comes to providing intuitive and spiritual services. We just celebrated our 20th anniversary — two decades of providing clarity through intuitive advice — and we wholeheartedly believe that we are the leading psychic network in the industry.
Keen.com Reviews Summary
Keen.com has a rating of 2.9 stars from 277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Keen.com most frequently mention customer service, much money and several times. Keen.com ranks 11th among Psychic sites.
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I am very satisfied with Keen, the advisors are accurate and the prices are fair on most
OK site easy to navigate never really had a bad customer experience as far as customer service just have to go with your instincts in the way things flow everyone won't connect
Hi Na,
Thanks for taking a moment to leave us a review. It's great to hear that you've been able to make some good connections by following your intuition. Please feel free to reach out to us at [email protected] if you have any feedback about how your four star experience could have been five stars. Please remember to mention this review and we'll keep working to be the best.
Thanks again!
Hi Rebecca,
Thanks for taking the time to leave us a review. I'm sorry to hear your experience wasn't the best. We weren't able to get though to you using the Sitejabber Resolution Center, but please feel free to reach out to us at [email protected] to see how we may be able to work to make things right.
Cheers
I have spoken with several advisors and 98% see the same thing, all have been kind.
Hey Arizona,
Thanks for taking a moment to leave us your review! I'm glad to know that the advisors you've spoken too have given you some great guidance with kindness.
Cheers!
The rep was very professional and took care of my issue. She listen and made me felt like the only customer
Hi Sharon,
Thanks for taking a moment to give us your feedback. I'm glad to know that you felt valued and well taken care of by our support team!
Cheers!
I appreciate all of the accurate advice and feedback from each of the advisors that I've spoken with. They were detailed and easy too talk to
Hello Meredith,
Thanks for taking the time to give us a review! I'm glad to know you've had a great connection with your advisors on Keen and that you can trust them to give you detailed guidance when you need it.
Cheers!
I'm not only a customer but also an advisor on Keen, i've had many readings from advisors on this site that were all accurate! Customer service for both clients and advisors are wonderful, fast and quick to resolve an issue.
Hi Amy,
Thanks so much for taking the time to leave us your review. I'm glad to know that you've had a wonderful experience with other advisors as well as our support team.
Thank you for being a part of what makes Keen the best.
Cheers!
The psychics that i have spoken with are great, they tell you what they see. They don't waste your time and money by asking questions, and if needed, explain the situation as they see it.
Hi Sissy,
Thanks for taking a moment to give us your feedback! I'm glad to know you've had a great connection with your advisors on Keen and that you can trust them to give you guidance when you need it.
Cheers!
Excellent Yes it's always been excellent I thoroughly enjoy keen thank you!
Hi Tammie,
Thanks very much for taking a moment to leave a review. I'm glad to know you've had a great experience on Keen.
Cheers!
I feel like more promo coupons should be given out and some readers don't even deserve $2 a min. Have ratings on how they are with other customers and what people feel they are best for.
Hi Lynn,
Thank you for taking the time to write us a review. I'd like to invite you to reach out to us at [email protected] to share a bit more about your experience, mention this review and we can see how we might be able to make it right.
Thanks again
I have had a great experience with this site. I love when they give funds to you. It stands up to it's name
Hi Rose,
Thanks for taking a moment to give us your feedback! I'm glad to know you've had a great connection with your advisors on Keen.
Cheers!
I have consulted many readers about my situation and they all tell me a different story to my situation. I'm now cynical that many of them are not genuinely psychic. I think your customers would prefer truth. Ive been told everything from never seeing my POI of interest again to actually marrying him. Also I have been overcharged on a number of occassions for readings.
Hi Karen,
Thanks for taking a moment to give us your feedback. I'm sorry to hear your experience wasn't the best. We weren't able to get though to you using the Sitejabber Resolution Center, but please feel free to reach out to us at [email protected] to see how we may be able to work to make things right.
Thanks again
Hi Joyce,
Thanks for taking the time to leave us a review. I'm glad to hear that you've gotten the insight you were hoping for when you speak with your advisors on Keen.
We're happy to have you with us.
Cheers!
Most of the readings are accurate, help and guide me know the future. It helps me relieve when I do not know what is going on. I feel good when i talk to the psychics. Some of them sooth me.
Hey P.M.,
Thanks so much for taking the time to leave us a review. It's great to hear that you've made a great connection with your advisors and that they continue to offer you the guidance you're looking for in the times when you need it. Thanks for being a part of what makes Keen the best.
Cheers!
I love my favorite advisors just wish it was cheaper or get some rewards for using keen on a regular basis
Hi Monica,
Thanks for dropping by to give us your feedback. I'm glad to know that you love your advisors, but sorry to hear that we're not quite living up to your expectations.
I truly appreciate your honest feedback and I'll be sure to pass that along so we can work to make Keen the best!
Thanks again
I've had wonderful readings with advisors on Keen- advisors I would give 5-stars. The 3-stars is for the site glitches: calls & chats dropping. Not bring able to add funds during readings. Not being able to arrange a call. It used to be easy to follow my favorite advisers & find new ones until the new best available list was put in place. The site always seems to have a new glitch. Again, advisors are great!
Hi Jenna,
Thanks for taking a moment to leave us your review. I'm glad to hear that you have such a great connection with your advisors on Keen. It's disappointing to know what you've experienced some technical issues that have made your experience less good, but your honest feedback and suggestions are very much appreciated.
Please feel free to reach out to us at [email protected] about your trouble connecting to your advisors. Be sure to mention this sitejabber review and we'll work to make things right.
Cheers.
I'm satisfied with many of d agents even I call in... they try their utmost best to assist... D advisor I choose is always on point
Hey G. J.,
Thanks for stopping by to leave us a review. It's great to hear that you've made a great connection with your advisor and that they continue to offer you the guidance you're looking for. We're glad to have you with us!
Thanks again.
I have pretty decent experiences with keen. Cant get on as often as I would like due to costs but when I do I am pretty happy
Hi Michelle,
Thanks for taking the time to leave us your feedback. I'm glad to know that you've had a good experience overall, but would like to invite you to reach out to us at [email protected] to give us feedback on how we can give you a 5 star experience in the future. Please mention this sitejabber review and I'll be sure to pass that feedback along so we can work to make Keen the best!
Thanks again!
I have wasted alot of money and years on this site. Most of the info given by psychics were false. Most advisors tell you what you want to here and will switch up there story once you tell them that what they told is not true.
Hi Shaun,
Thank you for taking the time to leave us feedback about your experience on Keen, I'm sorry to hear that it was disappointing. I'd like to invite you to reach out to us at [email protected] with some more information about your conversations, and mention this review on Sitejabber so we can work to make things right for you.
Cheers!
Almost everyone who goes on keen are in some kind of life crisis seeking for guidance or just looking for someone to listen, and this is where these fraudulent "psychics" really just scam/con artists take advantage of your vulnerability. Most are very good at talking and can be intuitive, I'll give them that. For months, I've spoken to several advisors, spent tens thousands (I take full responsibility) NO predictions have come true. What I found out is that calls and chats are monitors, corporate share information with the advisors, so often you will get the same reading and you think, wow, this must be true. Positive feedbacks are fraudulent. Customers who deleted their account due to dissatisfaction are not allowed to retract their positive feedbacks, because they only had 14 days to leave feedback, the advisors hound you to give them good ones before their "predictions" ever come to pass (it never does) and these positive feedbacks then stays there to mislead future clients. Keen is basically an organized crime business. I have reported them to the FBI internet fraud unit and the BBB. Also, NEVER USE seamless pay - NEVER NEVER. They will triple charge your account and refuse to refund you. Go through PayPal or use Amex, where you are protected. But my advice, get off the site ASAP!
Hi Stephanie,
I'm so sorry to hear that you had a bad experience on Keen. I appreciate you taking the time to let us know what did not go well for you and would like to invite you to contact us at [email protected] from the email that is on your Keen account. Please let us know that you left this review here on Sitejabber and we can work on making things right.
Thanks again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Beth!
Thanks for taking the time to leave us your feedback. I'm glad to hear that you've been enjoying Keen and making great connections with your advisors! We're certainly glad to have you.
Cheers!