Keen.comReviews 277

She was very slow, lots of wait-time for answers, and her answers were not specific at all. I felt like I was leading her to get the response I wanted, rather than just trying to get her open thoughts!

She just repeated what i told her and took up 2 minutes doing it then said something that was literally impossible. Either abad day or not very psychic. Also types very slow.

Took her five minutes to say two sentences; the first one very generic and the second one showing she thinks i'm talking about someone i've haven't met yet when i have been with her for a year. Faux Psychic Alert.

Disappointing, i asked specifically not to be sent straight to invoice after reading, and was sent straight to invoice...

Did not give me anything to go off of... was no help at all.

I dont know... everything he said seemed based off of charts and astrology rather than a psychic reading... he really didnt answer my exact questions regarding to the persons thoughts or feelings and kept talking about the ruling planet being backwards in his sun sign. Every persons case is different in my opinion.

A lot of people have anxiety, and problems managing it. Keen exploits the emotional vulnerability of people struggling to get a handle on the emotional pain that comes from worry. The less unethical "advisers" may try to leech just a bit of money at a time, and add some healthy, supportive concepts. But Keen will let anyone with a phone sign up, and does very little oversight. The business draws unethical people who are willing to con other to make a buck.
If they offered a talk line for simple emotional support and life guidance, the hook wouldn't be a strong and they'd rake in less money.

The reviews that rate the "psychics" are perhaps the most insidious because they give the impression that it's possible to buy knowledge of the future. It's not. Whatever intuitive skills people have, no one can predict reliably or with clean accuracy.

Avoid this business. There are many resources, many of them free, for help with anxiety or OCD, or abandonment issues - whatever compels vulnerable people to get sucked into this vile business.

I work on Keen as an advisor and yes there can be advisors who suck and good one's who are honest as myself. The person who wrote they pay us late, is all lies, I've never had a problem with getting paid. THE ONLY PROBLEM I HAVE WITH KEEN is they are more on the customer side than the advisor. The customers lie VERY often just to get a credit or if i tell a client NO he is not into you anymore, GOD FORBID I will get a low star, which has happened, making it difficult for most advisors to be honest with clients. I don't care if i get all low stars, if you ask me a question and thats what i see, then don't call! Its annoying and whats the point! If you are not ready for the truth, stay off KEEN. Keen sides with the client clllllll the time and makes them give us a low rating, just to get a credit. Which is NUTS! The 3 starts is for customer service but there are great readers on Keen who are honest, their not all bad, that would be impossible... And FYI give the freak'n prediction time to come out before acting like a animal, leaving bad feedback.

I had the strangest interaction with Keen.com and I'm wondering if anyone else has went through this before. Since I am an experienced Tarot Card Reader and prefer to work from home, so I thought Keen would be an excellent way to do so. After I researched this site, signed up, created my first listing, then waited three days for approval of that listing. On the third day, I went into my account to check the status of my listing, when I was confronted by personal verification page, confirmed by Equifax. I complied and provided my essential information on that secured page. The next day, I got this message from them:

After further review of your Keen account we have decided to exercise our right under section 3B of our Member Agreement and cancel your account.

Regards,
Play Fair

Basically, it's a standard fail-safe that allows Keen to terminate accounts without cause or explanation. That is fine by me, but I'm concerned that this happened AFTER I provided my driver's license, birth date, current/previous address, social security number to prove that I am who I say I am. Is Keen collecting information?

This practice is unsettling to me and I am in the process of resolution. As I am doing so, I have been receiving more 'bot' replies, where I can not reply to the message sent. Keen offers rather limited support - no contact number, live chat option, or email address, much less a physical one. Keen.com is powered by Ingenio, I will contact them next.

If you're considering registering anything at Keen.com, please be careful. Apparently, this doesn't happened to everyone, but it's something to be aware of.

Fake site with fake people reading. My wife got taken by a Blessed one ext. ******* and this guy who pretend to be? Sucked her out of money. Stretched the minutes and left sentences unfinished so my wife called back to receive the ending. When she told me I went to Keen adm. But there is NO REFUND. Not only is this all a scam but it is a real money sucking one. Most reader you find out who they are by doing a Google search first. You be amazed what you will find out. For example we found out the name of Blessed one is Whip J. Wilson, born 21.08.1957 and living in Lincoln, NE. Has 3 dogs, used to work for UPS and least but not last is with criminal record. Keen does not care whats going on as long they have people working and customers. What a scam.

My review is about the customer service. I cancelled my account and requested that the money left in the account, about $20, be returned to me. Nearly impossible to reach customer service. The first reply cancelled my account but did not respond to my request for a refund. Their emails cannot be replied to, so I had to re-submit everything again form the site. The second reply came a few days later telling me there was no money left in my account. They make it very difficult to reach them, and I think they assume that because of that most people will walk away from their money. I've learned my lesson. If a psychic doesn't accept PayPal, I'm not interested.