Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
We monitor reviews for authenticity
Good service
Good price with free shipping.
No information on when the product would ship or arrive. Package arrived and box was completely ripped, i was amazed the product was intact.
Quite happy with their overall service! We have purchased a bath vanity and a bathroom mirror from KBAuthority. We got our delivery on time without any issues. 5 stars!
Great price, good instructions and easy installation.
I was looking to purchase this item and found it on your website. Easy to find and easy to purchase.
I did not receive any notification from the shipper as to when order would arrive. By luck, my son was home when they delivered the tub door. The product is excellent, but there was a total lack of communication from the time the product was order to two weeks after it was delivered.
Good got what I need at a good price
Great
Wonderful products and transaction!
Very poor. No notification of shipping. Chat had no idea product shipped over a week ago. Customer service told me I needed to call shipping company to schedule delivery after product say at local distribution for days, but only after I called did I know and delivery company never called
Very very good price and easy to order
Thanks
Great experience. Fast shipping. Love my purchase.
It's been easy so far.
It was OK
Great prices. No complaints!
I ordered a handheld shower from this company. The reason I ordered this item was that my Wife had suffered a stroke. We needed the item for her. The web site said most products ship within 48 hrs. My credit card was charged for the item. Ten days later I called and was told that the ship date was two and a half weeks for this item. They do not offer order tracking that I could find on the web site. Perhaps my expectations were too high. I asked to cancel the order. I was spoken to in a very rude manner. The staff did not show any courtesy at all. They said they would notify me if the order was cancelled and hung up on me
Great price. Service person promptly answered my question about delivery date.
I think it's very odd your website stated a price well below what other stores listed the product for and it said you had 800 some in stock...then received email stating out of stalk/backorder but if I wanted to pay extra amount then it could ship from supplier...interesting this new amount brought the price up to what others were selling it for. Not sure what to trust really happened here...
We have remodelled our bathroom and installed the best Fresca thermostatic shower panel which we have bought from KBAuthority. The quality of their products and their services are fantastic, and we are looking forward to buy more from this site.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

