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Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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Nice selection of products, quick delivery and updates along the way. I'd purchase from them again.
So far good. Will see after shipping.
Communication was excellent. Delivery arrived as scheduled. Delivery service was excellent. I have not installed the toilets yet so I cannot comment on them.
Well packaged, arrived on time, good communication, and looks great!
Shortly after I ordered from kbauthority.com and gave my credit card information, my credit card was hacked and used in the NJ/Philadelphia area. My credit card was canceled and reissued. I do not know if kbauthority.com was the source of the leaked credit card informaiton to hackers, but since my card was fraudulently used in your area, causes concern. I had not given over the phone my credit card number to any other business in that time period.
Good expereince
Quick delivery!
The ease of ordering online was great and the sink arrived within the expected time. I haven't opened the box yet as we are remodeling and the installer will not be here until tomorrow.n
Easy order process. Had to submit question on accessories included as pictures and written specs were not equally defined
Haven't seen the unit yet, it was delivered directly to the customer's house...
It was easy and understandable. I just hope my package get here soon.
Great deal compared to other sites.
Good Experience - Website was a little "wonky" during purchase process. You should give an estimated delivery date range when you purchase or follow-up via e-mail right after order. I had to call in to get the estimate.
There is no expected ship date provided
Quick, easy
I wish the packaging was even better.
Ordering process was easy. Shipping was quick. We haven't opened it all the way because we ordered it for contractor to install during bathroom remodel in August.
We bought a toilet which arrived in a million pieces, and ordered a shower door that we canceled before the order shipped. It's been almost two months and no refund yet. I have called them so many times, they keep putting me on long holds and promising me that the deposit has been made and that my money will be available within 24h, but it never comes! The service is HORRIBLE, this is a scam!
Very easy. Hopefully I will get the product on the right time.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
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