JW ComputersReviews 2,039

Great product, even better delivery times would definitely buy from JW again

The whole selecting, ordering and delivery process was super-easy. Would happily recommend and would buy from again.

My order status didn't move until I called up 2 weeks later, but when I did call I was promptly greeted by the service desk team who assured me they would follow up on it

By the next day the service desk team member called me back and was following up to say that they made sure the order was sent out, that's really good customer service and a great experience.

This could have easily been a 1-2 star experience but due to your team member owning the issue that I had and followed through with his word I really appreciate it and honestly didn't mind waiting longer.

Apologies his name has slipped by me but I'm sure if you check my order details against any internal notes that team member should be commended for their ownership of my case.

Great communication and fast shipping. I was updated every step of the way.

I was kept informed the whole way about the delivery process and it arrived as advised.

Replies to my email took a while while there was a compatibly issue that was being sorted out. Order dispatched before it was able to be sorted. But everything else was good

Online purchase was easy and straightforward. Would use again in the future

JW excellent service and quick delivery would recommend to others for sure

Prompt and timely with deliveries was a bonus. Product was well priced.

Service was great, arrived in a box, but could have been sent in a padded envelope as the packet itself was small.

Great to deal with the little guys - more personal care and attention

Delivery arrived a week earlier than the ETA, Shipping was sent out nearly straight away, very happy

Extremely fast shipping, order was shipped within 12 hours, and received within a couple of business days. Great comms from JW to update on the status of my order, and received a proper invoice for my item, which was helpful for tax purposes.

Super helpful, good advice and price. Follow up on technical installation issues was first class. I really appreciated the effort the team and in particular Wen, put in to assist me.

Paul has been very helpful. The only concern was the express shipping which took 5 business days to arrive.

Almost gave you 5! 😃. Just one very minor issue. Order took over a week to arrive. As I didn't receive any updates, I checked my order on your website which indicated it was being processed. No other detail was visible, so I rang and spoke to someone about it. It seems the products had to be delivered from partner warehouse. No worries, I understand, but it would have been nice to see this on the website when I checked on my order, or maybe updated via email or text. Once the goods were in transit though, I was informed on every stage of its journey! So yes, very happy
Inv *******206

Walked in, picked up order, left within minutes, staff were super friendly.

Ok it was really really really really ok ok it was really really really really ok

A little slow on packing and sending order but otherwise all very good. Nothing to deter me from ordering again.

Order items and was advise promptly when they came in. No problems.