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JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Didn't fulfill there end of bargain. Ruined mother's day suprise. Cant deliver as promised. They are greedy and all about profit and no nothing about customer service
On Saturday afternoon, I ordered flowers for delivery to my mother on Mother's Day (the next day). I ordered from a phone while out and needed something right and right away. I was worried after I read the many, many 1-star reviews. I am happy to report the flowers arrived on time and as expected. My mom loved them. My only complaint is price. Too expensive.
I have been trying to call since last night, since my order was supposed to be delivered yesterday. No one has answered the phone. I want to cancel my order and receive a full refund. I pray they do not say it's too late now to cancel, since they are the reason it is too late to cancel. Order number is *******. HELP.
Gabriella Marrufo we are writing to inform you that your order 8820416 to Veronica Marrufo has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.
Undeniably the worst customer service I've EVER encountered and experienced! This is for the most part a North American International service and you suck $#*!... learn the language and above all else this service should be aware of North American values! $#*!ers!
Natalie T., we are here to help. Can you please provide your seven-digit order number?
Plased an order well in advance for mothers day glowers delivery on Sunday just got automated apology email@ 3pm stating they were not able to deliver and will deliver next business day I wish i had done some research and looked up past reviews on the company
Amir k., we are here to help. Can you please provide your seven-digit order number?
Customer service, may be impossible, but they are a legit company. Signed sealed and delivered next morning!
A son is trying to show his mother extra love and appreciation on a SPECIAL mother's day. Suddenly you have devil minded people who takes advantage of folks. This place is a horrible scam and the FBI, law enforcement really needs to investigate these want a be fakes!
Aaron H., we are here to help. Can you please provide your seven-digit order number.
Horrific customer service - what florist should I address my concerns to? Is delivery ACTUALLY going to happen today (as promised and paid for)?
ETA?
Elizabeth McDougall, your order is scheduled for delivery today before 6PM.
I want a full refund! I did not place an order to be delivered any other day other than Mother's Day! Your company is a LIAR and I am very disappointed and very dissatisfied! I will never do business with your incompetent company again! I could have found a Company that could have gotten my mother her flowers on time! Not only is it not delivered on time it's rescheduled for the day after Mother's Day! To make matters worse no one answers the damn phone! I want my money back!
Youdont n., we are here to help. What is your seven-digit order number?
Easy to narrow the search for the appropriate gift.
The bouquet i ordered was not delivered as scheduled and then when it did get delivered, it was the wrong bouquet. I received 5 dollars off for the inconvenience and another bouquet was delivered 2 days later the scheduled date. In my opinion, the option should have been given for a more significant partial refund, as 2 bouquets being delivered after the scheduled delivery dates, one being the completely wrong bouquet is unacceptable
Thanks wonderful l
I would suggest not opening chat's so soon.
Flowers were delivered about 3 days after they were requested. At time of order was told same day delivery. Had to call florist multiple times
Pleasant shopping experience. My flowers were delivered to ny sister in time. I was extremely disappointed the flowers I ordered were in a vase but was delivered in a cheap white basket. I'm sure they had a vase some where in their flower shop. Way too expensive for a cheaper flower arrangement. If I wanted a cheap basket of flowers I would have ordered it! The arrangement wasn't even close to what justflowers showed on their website. So BEWARE! I would try other florist first and get what you want at a mush better price. My sister that received the flower arrangement was happy with it. I am still disappointed and pronanly will not use justflowers again nor recommend.
Love the service. The website is a bit confusing.
Thanks for your cooperation any time
Did the online chat to get some questions answered. Very helpful.
I forget my special offer code and could not look it up.
It's probably not you...I am tired of looking at the computer screen for such a simple item.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Brian l., we are here to help. Can you please provide your seven-digit order number?