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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Lillian E.
0 reviews
0 helpful votes
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Everything went fine
September 15, 2019

Everything went fine.

Date of experience: September 15, 2019
Ruby J.
0 reviews
0 helpful votes
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Everything was very easy, beautiful designs
September 15, 2019

Everything was very easy, beautiful designs.

Date of experience: September 15, 2019
Joy S.
0 reviews
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Arrived as advertised
September 14, 2019

Arrived as advertised. Would buy again and probably will in the future.

Date of experience: September 14, 2019
Mary L.
0 reviews
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My Mom sent me a picture and they were beautiful!
September 13, 2019

My Mom sent me a picture and they were beautiful!

Date of experience: September 13, 2019
New York
1 review
0 helpful votes
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Horrible experience!
September 11, 2019

Worst experience ever. Flowers were never delivered. Took 7 days & lots about f conversation & emails to finally get my refund. At one point, someone even asked if I would authorize charges for an upgrade & delivery for a different time. Seriously? You already failed. Why would I give you more money?

Date of experience: September 11, 2019
CustomerService -. — JustFlowers Rep
over a year old

Jeannie Moore, we are extremely sorry that we were unable to have your order delivered to the rural area of Huffman, Texas. At the moment, we are currently working on improving our coverage in that area but in the meantime there aren't any local shops which service that area. We sincerely apologize for this inconvenience.

Mark R.
0 reviews
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Good experience
September 10, 2019

Good experience.
Thought for future improvement - would be nice to narrow search by 1) colors and/or 2) specific flowers (like lilacs)

Date of experience: September 10, 2019
Stephen W.
0 reviews
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VERY EASY
September 10, 2019

VERY EASY. WEB SITE CLEAR AND CONCISE

Date of experience: September 9, 2019
Mary R.
0 reviews
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I am happy with the selection and look forward to receiving the flowers.

The order was not what I expected and I will not order from you again.

Date of experience: September 9, 2019
Ann P.
0 reviews
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I ordered these flowers for my family, made a mistake with the delivery date and didn't realise until after I had sent the order. The company responded quickly to my error via on line chat and corrected it and they arrived on the day I needed them to.

Date of experience: September 9, 2019
Vic B.
0 reviews
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Easy breezy order
September 8, 2019

Easy breezy order.

Date of experience: September 7, 2019
Ma B.
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Great app
September 7, 2019

Great app

Date of experience: September 7, 2019
Brett S.
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Was nice arrangement
September 7, 2019

Was nice arrangement

Date of experience: September 6, 2019
Don L.
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Chat line never responded!
September 6, 2019

Chat line never responded! Telephone connection with Customer Service was terrible, static, scratchy and cutting in and out. Customer Service agent insisted on talking over my questions with statements that had nothing to do with my questions since she kept talking over me. Finally had to not say anything for awhile until she asked if I was there. Then I could get my question in.
Chat just responded after 25 mins
Any recommendations from me are dependent on delivery and completion of transaction.

Date of experience: September 6, 2019
PAM I.
0 reviews
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I thought it was a little pricey...
September 6, 2019

I thought it was a little pricey...

Date of experience: September 6, 2019
SHIRLEY H.
0 reviews
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A GREAT EXPERIENCE
September 6, 2019

A GREAT EXPERIENCE. BEAUTIFUL FLOWERS. THANK YOU

Date of experience: September 6, 2019
p b.
0 reviews
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Lovely woman helped me with follow up call
September 5, 2019

Lovely woman helped me with follow up call. She was very helpful figuring out EXACTLY what I wanted and working it through with me. Very professional.

Date of experience: September 5, 2019
Patricia F.
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So far so good////Thank You for being Extremely helpful and efficient.Thank You

Date of experience: September 4, 2019
Connie G.
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So far, so good
September 4, 2019

So far, so good. Now to see delivery is made today. Thank you.
To follow up, the flowers were delivered three days later. They flowers were nice but the event they were for was long over with.

Date of experience: September 4, 2019
Lorraine A.
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Easy to use website
September 3, 2019

Easy to use website. Flowers were delivered the next day and were beautiful.

Date of experience: September 2, 2019
judy p.
0 reviews
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It was just ok
September 3, 2019

It was just ok. Not great like previous orders. Previous orders were fantastic.

Date of experience: September 2, 2019

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States