On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
Instant Feedback
We monitor reviews for authenticity
Great service. On time. No issues
Beautiful flowers arranged well
Selecting the flowers was easy and even paying for the flowers was easy; however, the flowers were not delivered on time and they were different flowers than what I had purchased. I had to call customer service, who was helpful; but the delivery experience was horrible.
Thanks for the same day delivery. It really made the difference,
Worked very well!
I've used this site many times and I have always been very pleased.
Confusion as to whether arrangement included balloon as pictured.
Flowers were top quality.
I was very pleased with the flower & plant arrangement. The two arrangements to Waukesha were very nice.
The arrangement sent to Margaret Widder had a little to large plant and could have had a few more flowers.
The arrangements sent to family members were very well liked and enjoyed.
Thank you!
All good
I had a call on the afternoon that plant was supposed to be delivered saying that they were going to substitute a LILY for the PALM that I had ordered. I told them no, did not want a lily, it was for my son's birthday and he is not a lily person so to just cancel. Instead, they delivered a palm at 11:00 PM and left the plant OUTSIDE! He didn't find it until the next morning. All in all, it was NOT a pleasant experience.
I ordered a Teddy Bear and Latex balloons for my 3 year old niece who was having her tonsils out at the hospital. I was assured over and over that they would be delivered that day. They were NOT and I was informed that the florist they used was closed for the day. Found out the next day that our local hospital does not allow latex balloons to be delivered. They finally delivered the gift late afternoon THE NEXT DAY at her apartment because she was only staying 1 night and I even empathized that they had to be delivered that day. Also, they tried to make me pay an additional 15 dollars which i refused to pay. Come to find out this is a flower brokerage company and they call local florist to deliver the flowers. I COULD HAVE DONE THAT. I even asked them where they were located and never did get an answer. I will NEVER, EVER use this company again and I'd advise all others to beware. I truly believe they are working out of China as they all have foreign accents. Call your local florist. Do NOT use this company or god knows when or even IF your order will be delivered.
Recipient was very pleased, that's what matters
The order was not delivered to me. I do know that it was delivered and the recipient is very happy with it.
Another great experience
Wonderful service!
Easy...quick..
The variety of pictorial floral arrangement options made it easy for me to choose a specific floral arrangement. Your web site was user friendly for a computer illiterate like me. The delivery of the arrangement was prompt and on schedule as I requested. Overall, I was very pleased with your service!
The delivery was not secured and the vase fell over in the box after it was left at the front door.
The flower cake was beautiful and she loved it.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Susan W., we are here to help. Can you please provide your seven-digit order number?