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JustFlowers

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Thea A.
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Easy and so convenient
October 24, 2020

Easy and so convenient.

Date of experience: October 23, 2020
Nancy F.
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It was fast and easy to place the order
October 23, 2020

It was fast and easy to place the order. I hope this arrangement is as lovely as the picture.

Date of experience: October 23, 2020
Mike X.
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Very easy to order with no hassles
October 23, 2020

Very easy to order with no hassles.

Date of experience: October 23, 2020
Ohio
1 review
0 helpful votes
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Hideous arrangement
October 23, 2020

I ordered flowers from this company and the arrangement sent was ugly and looked as if a 5 year old put it together. It looked nothing like the item that I ordered. When I contacted the company's customer service the agent said she couldn't see anything wrong with the arrangement. The compensation they offered me was initially $10 off my next order. What a joke, then after I submitted a Better Business Bureau complaint they offered a $15 refund which I refused to accept. Eventually they offered a $30.00 refund. The arrangement cost $99 with delivery (and a coupon). Due to the embarrassment, frustration and anger that they have caused me, I want a full refund.

Date of experience: October 23, 2020
CustomerService -. — JustFlowers Rep
over a year old

Darlene Fedor, we are extremely sorry that your experience with us was any less than excellent. You recently spoke with our customer service supervisor who offered you some compensation since you are dissatisfied with what was sent. However, you refused to accept and instead insisted on posting negative reviews. Should you choose to accept our offer of compensation, please call us back so that we can go ahead and facilitate that partial refund.

Kent T.
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I hope this works
October 22, 2020

I hope this works.

Date of experience: October 22, 2020
paula Z.
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Some of the flowers never opened & quite a few withered & died 3 days after receiving them.

Date of experience: October 21, 2020
Michael C.
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Good service
October 22, 2020

Good service

Date of experience: October 21, 2020
Ann T.
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Good prices and fast delivery
October 22, 2020

Good prices and fast delivery

Date of experience: October 21, 2020
Antoinette D.
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My son-in-law loved the flowers
October 22, 2020

My son-in-law loved the flowers.

Date of experience: October 21, 2020
Donna H.
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Quick and easy
October 22, 2020

Quick and easy

Date of experience: October 21, 2020
Leonard M.
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Good service, Lovely flowers
October 22, 2020

Good service, Lovely flowers. Thank you.

Date of experience: October 21, 2020
Joe C.
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Can you please text me a photo of the arrangement
October 21, 2020

Can you please text me a photo of the arrangement. *******696.
Thanks Joe Cunius
10/21/20----you will see based on the note above, I asked to have a picture of the finished product prior to delivery---this did NOT happen. The quality was subpar and I was embarrassed after seeing the arrangement at my friends house. Paid way tooo much for the quality. It will be very difficult for me to use your services again and or recommend to a friend. First Impression is huge in my world. I do want to thank you for following up. Sincerely--Joe Cunius

Date of experience: October 21, 2020
Mary J.
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Thank you for the deal of the day and the easy way to shop for a birthday gift. The recipient loved the flowers and they fresh for a long time. The colours and arrangement were beautiful.

Date of experience: October 21, 2020
Carol P.
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Easy
October 21, 2020

Easy. Efficient. Excellent selection.

Date of experience: October 21, 2020
william k.
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Excellent ordering procedure
October 21, 2020

Excellent ordering procedure

Date of experience: October 21, 2020
Priscilla V.
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I could not find the code for the savings that you advertised on the home page but I ordered it anyway.
I am glad that I did proceed as my daughter in law loved them and said that they arrived fresh and beautiful.
She lives in Florida, loves anything purple, and these were perfect! I will certainly be back!

Date of experience: October 21, 2020
michael a.
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I wasn't told that the flowers weren't allowed at the hospital due to COVID-19.

Date of experience: October 21, 2020
Diane V.
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I ordered these for my daughter's birthday and she was very pleased with them. They were very pretty.

Date of experience: October 19, 2020
Oksana S.
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Quick, easy and beautiful flowers with excellent delivery.

Date of experience: October 17, 2020
Ronald U.
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I expected a delivery confirmation but didn't get one. The recipient acknowledged receiving on the expected day.

Date of experience: October 14, 2020

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States