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JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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I have received great service from you in the past... hope it continues.
Sent a birthday orchid which arrived on time and in good shape.
It was very easy following steps
Large selection pleasing product
Nothing like the product represented. Very small!
We ordered the flowers to be delivered on the same day and they were not delivered until the next day. I chose a plant and they changed it to another plant because they didn't have the one I ordered. I don't even know if our friend received the flowers/plNR. I forgot to ask her if she received the flowers/plant and if she liked them.
Great website, very user friendly
Very user friendly. Hoping the flowers and centerpiece is just as beautiful.
Excellent
On-line help was quick to respond.
This is the second time I used Just Flowers. Came through in the past!
My Mother received her flowers on time and thoroughly enjoyed them.
Very reasonable.
Flowers were delivered a day late.
I would prefer paying in Cdn. Dollars.
The flowers ordered "could not" be delivered to the address in the orders per Justflowers. Not sure why there was a florist within 5 miles of the house. Evidently this florist was not part of your network. My guess anyway. The most concerning was I was not given a straight answer but always an appology and since I called multiple times it became clear this was a coached response. After speaking with a supervisor we did have the flowers delivered to my home in Battle Creek and I hand carried them to the recipient. Which I do appreciate the supervisor's suggestion to ship to a different address. What I don't get is why with over a week leadtime wasn't the issue raised ahead of the delivery date and why did I keep receiving an appology text stating you where working on the order and the flowers would be delivered the next day. This went on for several days. I would think a system improvement is needed. When an order is taken your system should identify whether there is a florist in your network close enough by to make the delivery. Hope this review is helpful to your company. To prospective customers Justflowers makes some changes in this area you are taking a risk that your order will be received becuase the current system is one where they'll take your order and figure it out from there.
Hi, not sure who you use in Abbotsford, British Columbia, but whenever I send flowers using your site, I get rave reviews on the beauty of the arrangement. Thanks.
It was the fault of the home where she lives but also of the delivery person who did not take them directly to her!
The recipient of the flowers always seems pleased
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members