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JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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The note/card was not sent with the parcel :( which really sucked
The only thing I thought was a little out of range was the shipping charges.
Overall the product was well received
They did not have the plant I ordered and had to substitute for another.
The arrangement supporse to be Standing Spray and I paid $230.00. The flowershop in Hawaii could not make the same design unless I pay extra $45.00. The primissed delivery date was passed already and I agree to arrange flowers in a vase. The shop delivered the bouquet. The arrangement was far from pretty. Too many flowers in a small vase. I ordered another bouquet from a local florist just in case the Just Flowers could not complete my oder in time. I paid only $87.00 and the bouqeut is 100% better looks. The Just Flowers shuld give me a partial refund of this service.
First base of flowers died after one day. They did send out a replacement the next week that was much better
Flowers sent to my Mother for her Birthday and was delivered on- time and fresh.
I've never used you before but hopefully my daughter will be happy on her 22nd birthday!
You will see JustFlower.com leave a message that "we are here to help." THE DO NOT HELP! My wife spends 3 hours trying to get a refund with a person just trying to turn the conversation over. Why is there no class action lawsuit against them? This company needs to be closed due to consumer fraud!
Jack, our customer service team is in fact here to help. Call us now at 800.715.2799 or call us any time of day or any day of the week. We are here 24 hours a day to assist you.
These are the issue I had with a plant I ordered last week:
It was delivered on the wrong date.
It was delivered to the wrong address.
The recipient's name was incorrectly spelled.
The recipient's phone was incorrect.
I was not notified that the flowers were/could not be delivered.
I will NEVER order from Just Flowers again..
Linda, we are here to help. Can you please kindly provide your seven digit order number.
Have order before from Just Flowers and have been very satisfied. Thank you
Quick and simple...Thank you..
I've used Just Flowers many times over the years, the flowers last very long and the local florists are great. Whenever they've had to substitute, they've phoned me first, or provided an upgrade (like a colored vase over clear).
The flowers I sent to my sister In Law that cost me 100.00 between everything were not worth 10.00. I call and complained and took a picture of the arrangement that was so small that my sister-in law who loves flowers was very disappointed. You can imagine my surprise when I went to her house for Easter and saw this small handful of flowers in a mini vase that was not even attractive never mind worth the money I paid no to say the time I spend picking out the right arrangement. This was the second time I have had to complain about an order and received not satisfaction from Just Flowers. I was a very disappointed consumer.
This was sent as a gift to a friend, so I didn't see the actual flowers, but the picture I received as a thank-you confirmed that the flowers were what I had ordered and they were received on the day I requested for the delivery.
Thank you
I ordered flowers for my husband's mother for Mother's Day. They never arrived. My voicemail and e-mail was not returned. They finally called me back 5 days later and offered $10 off. Completely unacceptable! I asked for a refund. My mother-in-law was so hurt, she thought her son did not think of her on Mother's Day.
NEVER will I order from this company!
Barbara, we are here to help. Can you please kindly provide your seven digit order number.
Order was placed about 4 pm on a Friday and was not delivered until late Tuesday of the next week. Was very disappointed in delivery time frame!
I ordered flowers for Mother's day and they never were delivered. I called several time and waited forever on hold only to find out it was a loop and you had to leave a message. I left several messages by phone and online. My card was charged and no response. FURIOUS!
Terri, we are here to help. Can you please kindly provide your seven digit order number.
Was assured Sunday delivery from phone sales. It's Wednesday. Also charged me more than quoted. Called customer service Monday, Tuesday and today. Still no reply.
Jim, we are here to help. Can you please kindly provide your seven digit order number.
PLEASE! DO NOT ORDER FLOWERS FROM THIS COMPANY, THEY ARE A TOTAL SCAM! MY SON SENT ME FLOWERS FOR MOTHER'S DAY AND THIS IS 4 DAYS LATER STILL HVE NOT RECEIVED THEM! SO PLEASE DO NOT WASTE YOUR MONEY!
Teresa, we are here to help. Can you please kindly provide your seven digit order number.
3 days late
Flower arrangement lacking
No refund or discount, no notification that order would be late.
Leslie, we are here to help. Can you please kindly provide your seven digit order number.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Kay, we are here to help. Can you please kindly provide your seven digit order number.