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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Wisconsin
1 review
0 helpful votes
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Not satified
August 11, 2022

The clothing did not have how to clean it. That question was answered. I through I was on Dana Buckman wedsite and I asked if it is Dana Buckman website. I did not get an answer to that question. The name on the website in Fashion Now. I was not happy with the clothing I rec'd and I canceled my other order but I asked what address to sent the first order back. No response to that question.

Date of experience: August 11, 2022
Missouri
2 reviews
0 helpful votes
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Product mailing
August 11, 2022

I think your site has really nice clothing but the shipping for the things that I ordered was almost as much as the items I ordered and I am not about to pay that. The items that you sell are not top quality therefore they don't last long but enjoy the product but not the shipping. I am also a senior and my money doesn't stretch very far it might benefit you to give seniors a discount.

Date of experience: August 11, 2022
New Zealand
1 review
0 helpful votes
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Fittings all over the place
August 11, 2022
Updated review

I ordered a top while ago, am usually a large but it soooo big had to have major alterations, I then orders a dress and 2 tops, the dress was so small wouldn't even go over my head, same as one of the tops couldn't even do up down the front but the last top was perfect. Very frustrating. This is th fist time oredering clothes on line and certainly the last

Date of experience: August 10, 2022

Satsfaction
July 3, 2022
Previous review

Quick and easyMy order was processed quickly and effeciently

Date of experience: July 3, 2022
Oregon
1 review
0 helpful votes
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Review
August 11, 2022
Updated review

Nice fashions, easy to use site sizes seem to be accurate to the size chart. I never liked buying clothes online as I like to try things on. You never know how they will fit. So far, clothes I've ordered here fit great.

Date of experience: August 10, 2022

Nice fashions, easy to use site
July 11, 2022
Previous review

Nice fashions, easy to use site

Date of experience: July 11, 2022

Nice selection of items
June 26, 2022
Previous review

Nice selection of items - just my style, Love it!

Date of experience: June 26, 2022
South Carolina
2 reviews
0 helpful votes
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Fashion shoes
August 10, 2022
Updated review

Very convenient ordering.no problem with that. Just took too so long to receive my order

Date of experience: August 10, 2022

Very convenient
July 11, 2022
Previous review

Very convenient

Date of experience: July 11, 2022
Idaho
1 review
0 helpful votes
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Linda Hefner
August 10, 2022

My order number HBCO******* is two shirts, neither of them fit me, I have requested 3 times for a return label, and I still have not received it. I am going to call my credit card to stop payment, you are welcome to have the shirts back and I do not want to order anything else.

Date of experience: August 10, 2022
New Jersey
2 reviews
0 helpful votes
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Its a month and some days still waiting on items
September 9, 2022
Updated review

Money is taking up front and you wait for a month or more for items you order in summer do not receive to fall

Date of experience: August 10, 2022

Where are you located it take my items so long to get...
July 21, 2022
Previous review

Where are you located it take my items so long to get here

Date of experience: July 21, 2022
Colorado
1 review
0 helpful votes
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I know better than to purchase from vendors that I haven't any experience. I should have known that when it took months to ship the dress ordered it was coming from China. So, needless to say, the dress was XL; not for us in America. So, I got on the website and said that I wanted to return the item and they convinced me that by the time it gets returned and all the time that would take, it would be better if I just take the refund at a discounted rate. I received $2.55 back and the dress was over $22.00.
Just be aware... I've learned by my mistake.

Date of experience: August 10, 2022
Ohio
2 reviews
0 helpful votes
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Beautiful clothes
August 10, 2022
Updated review

I ordered several pieces of clothing. They didn't arrive all at once but I did finally get all of them. They are really beautiful. Size wise: I ordered a size up to make sure they weren't too small. I really like the style of your clothes & the fabrics. I'm pretty pleased with everything and I'll definitely keep you in mind when I order again…..

Date of experience: August 10, 2022

Had trouble with the website
June 23, 2022
Previous review

Had trouble with the website

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Great Products
September 9, 2022
Updated review

Lots of great products. However, I placed my order on July 9,2022 and most of what I ordered was sent piecemeal. I received the last product yesterday, August 9,2022. I was somewhat disappointed in that, but none of the products were needed for a special occasion; so, it all worked out.

I will definitely order again.

Date of experience: August 10, 2022

Lots of great products
July 10, 2022
Previous review

Lots of great products. Hopefully, shipping is timely.

Date of experience: July 9, 2022
Georgia
1 review
0 helpful votes
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Disappointed
September 9, 2022
Updated review

Some items did not fit or were poor quality. I put in request for return label, but all I got was info on how it would cost so much to return items to China, and I can get 15% back on my unwanted items. Not exactly a good way to do business.

Date of experience: August 10, 2022

Adorable styles
July 8, 2022
Previous review

Adorable styles. Just wish I was younger and slimmer.

Date of experience: July 8, 2022
Michigan
1 review
0 helpful votes
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Casual ethnic multicolor
August 10, 2022

The blouse looked like a pale blue and tan and they are very different-much bolder and not what I wanted. Both shirts., a blue floral and previous have a very low v neck. I will take up a seam in the shoulder to change these.

Date of experience: August 10, 2022
Colorado
1 review
0 helpful votes
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Colorful dresses and tops.
September 9, 2022
Updated review

Nice selection of women's dresses. Material is flimsy polyester; will not do in heat here in Hawaii.

Date of experience: August 10, 2022

Nice selection of women's dresses
July 6, 2022
Previous review

Nice selection of women's dresses

Date of experience: July 6, 2022
Florida
3 reviews
0 helpful votes
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Where's My Dress
August 9, 2022

Ordered 2 items in August. 1 item delivered, and the dress I need for an upcoming wedding isn't here yet. Luckily the wedding is in October and I intend to get a back-up. I spoke with JFN and they don't have a clue when the dress will arrived. It's still somewhere in China, sure not on a boat or plane yet. Of course they're not contacting me about the delay, I have to contact them. First and last time I'll order here!

Date of experience: August 9, 2022
Florida
1 review
0 helpful votes
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Return policy to China
August 9, 2022

Loved the first 2 dresses. Great quality. My next purchase didn't fit quite right and I wanted to exchange for a smaller size. I am appalled that shipping back to China was the only way to return or exchange the 2 items. Ridiculous

Date of experience: August 9, 2022
California
2 reviews
0 helpful votes
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Pink JFN brand pink blouse
August 9, 2022

The ordering nd delivering of this blouse was very easy. The only problem is that it is too big. I ordered a large. Can I exchange it for a medium?

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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Faster delivery
September 8, 2022
Updated review

Outfit was needed for a cruise i received the shirt before i left and the pants when i came back overall the outfit is beautiful but a little late

Date of experience: August 9, 2022

Shipping is so expensive
August 9, 2022
Previous review

Shipping is so expensive

Date of experience: July 10, 2022
Iowa
1 review
0 helpful votes
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Didn't like the material and sizes were not accurate
September 8, 2022
Updated review

Free shipping should be at $50 or at least $75 and it seem to take too long for delivery. Was waiting on a dress for a specific event. Did not receive in time

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

The shipping cost of your order depends on the shipping distance and weight of the packages. We now offer free shipping service on orders over $109 (except for pre sale items and final sale items).

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


You should get free shipping on orders over $50
July 8, 2022
Previous review

You should get free shipping on orders over $50

Date of experience: July 8, 2022
Michigan
2 reviews
5 helpful votes
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Buyer Beware
September 8, 2022
Updated review

Hope the quality is good, return policy SUCKS for customers!
I was delivered 5 pairs of sandals that I bot a size lager and they were still too small.

When I tried to return, I was responsible for return to CHINA, not where the return address on the delivery... so I had a choice to accept a return amount less that 1/2 of what I spent or pay $80 to return the package back to CHINA...

Buyer beware, if the product does not fit be prepared to LOSE your money!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Please note that the address on the received package is not our return address, it is only a hub of the shipping company.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Hope the quality is good, the shopping is endless!
July 9, 2022
Previous review

Hope the quality is good, the shopping is endless!

Date of experience: July 9, 2022
Wisconsin
2 reviews
0 helpful votes
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Sizing
September 7, 2022
Updated review

Nothing that I purchased from you fit. I've never experienced clothing sizing this bad.
Everything very small. Ended up throwing all items away.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Hope all fits well
July 9, 2022
Previous review

Hope all fits well

Date of experience: July 9, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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