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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The clothing did not have how to clean it. That question was answered. I through I was on Dana Buckman wedsite and I asked if it is Dana Buckman website. I did not get an answer to that question. The name on the website in Fashion Now. I was not happy with the clothing I rec'd and I canceled my other order but I asked what address to sent the first order back. No response to that question.
I think your site has really nice clothing but the shipping for the things that I ordered was almost as much as the items I ordered and I am not about to pay that. The items that you sell are not top quality therefore they don't last long but enjoy the product but not the shipping. I am also a senior and my money doesn't stretch very far it might benefit you to give seniors a discount.
I ordered a top while ago, am usually a large but it soooo big had to have major alterations, I then orders a dress and 2 tops, the dress was so small wouldn't even go over my head, same as one of the tops couldn't even do up down the front but the last top was perfect. Very frustrating. This is th fist time oredering clothes on line and certainly the last
Nice fashions, easy to use site sizes seem to be accurate to the size chart. I never liked buying clothes online as I like to try things on. You never know how they will fit. So far, clothes I've ordered here fit great.
Nice selection of items - just my style, Love it!
Very convenient ordering.no problem with that. Just took too so long to receive my order
My order number HBCO******* is two shirts, neither of them fit me, I have requested 3 times for a return label, and I still have not received it. I am going to call my credit card to stop payment, you are welcome to have the shirts back and I do not want to order anything else.
Money is taking up front and you wait for a month or more for items you order in summer do not receive to fall
Where are you located it take my items so long to get here
I know better than to purchase from vendors that I haven't any experience. I should have known that when it took months to ship the dress ordered it was coming from China. So, needless to say, the dress was XL; not for us in America. So, I got on the website and said that I wanted to return the item and they convinced me that by the time it gets returned and all the time that would take, it would be better if I just take the refund at a discounted rate. I received $2.55 back and the dress was over $22.00.
Just be aware... I've learned by my mistake.
I ordered several pieces of clothing. They didn't arrive all at once but I did finally get all of them. They are really beautiful. Size wise: I ordered a size up to make sure they weren't too small. I really like the style of your clothes & the fabrics. I'm pretty pleased with everything and I'll definitely keep you in mind when I order again…..
Lots of great products. However, I placed my order on July 9,2022 and most of what I ordered was sent piecemeal. I received the last product yesterday, August 9,2022. I was somewhat disappointed in that, but none of the products were needed for a special occasion; so, it all worked out.
I will definitely order again.
Lots of great products. Hopefully, shipping is timely.
Some items did not fit or were poor quality. I put in request for return label, but all I got was info on how it would cost so much to return items to China, and I can get 15% back on my unwanted items. Not exactly a good way to do business.
The blouse looked like a pale blue and tan and they are very different-much bolder and not what I wanted. Both shirts., a blue floral and previous have a very low v neck. I will take up a seam in the shoulder to change these.
Nice selection of women's dresses. Material is flimsy polyester; will not do in heat here in Hawaii.
Ordered 2 items in August. 1 item delivered, and the dress I need for an upcoming wedding isn't here yet. Luckily the wedding is in October and I intend to get a back-up. I spoke with JFN and they don't have a clue when the dress will arrived. It's still somewhere in China, sure not on a boat or plane yet. Of course they're not contacting me about the delay, I have to contact them. First and last time I'll order here!
Loved the first 2 dresses. Great quality. My next purchase didn't fit quite right and I wanted to exchange for a smaller size. I am appalled that shipping back to China was the only way to return or exchange the 2 items. Ridiculous
The ordering nd delivering of this blouse was very easy. The only problem is that it is too big. I ordered a large. Can I exchange it for a medium?
Outfit was needed for a cruise i received the shirt before i left and the pants when i came back overall the outfit is beautiful but a little late
Free shipping should be at $50 or at least $75 and it seem to take too long for delivery. Was waiting on a dress for a specific event. Did not receive in time
You should get free shipping on orders over $50
Hope the quality is good, return policy SUCKS for customers!
I was delivered 5 pairs of sandals that I bot a size lager and they were still too small.
When I tried to return, I was responsible for return to CHINA, not where the return address on the delivery... so I had a choice to accept a return amount less that 1/2 of what I spent or pay $80 to return the package back to CHINA...
Buyer beware, if the product does not fit be prepared to LOSE your money!
Thank you for your feedback and sorry for the inconvenience. Please note that the address on the received package is not our return address, it is only a hub of the shipping company.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Hope the quality is good, the shopping is endless!
Nothing that I purchased from you fit. I've never experienced clothing sizing this bad.
Everything very small. Ended up throwing all items away.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
The shipping cost of your order depends on the shipping distance and weight of the packages. We now offer free shipping service on orders over $109 (except for pre sale items and final sale items).
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!