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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Clothing looks good on your models, but most don't fit well. Half of the materials are really nice, but you can't tell when ordering. Shoe sizes are too large on some and not on others.
I would like to review specific garments.
FAshions Look good in pics, but their fit is off. It seems like your reviews are contrived. Am trying a new group of tops.
We will see. Your advertising is well done!
Service was great and items arrived in a timely manor. The fit of the items wasn't verry good. I only kept 1 item out of 7. Shoes ran too large and wide, blouses were of nice material but boxy or otherwise fit strangely.
Did not read the size chart so the capris were too small. Order was on time, nicely packaged and nice quality. Am hoping to return the two pair and have ordered them again only in the correct size.
What I saw on the website, is not what I received. What I received was very cheap material. I guess that old saying of you get what you pay for is true. Sorry, but I will not be ordering from your company again.
3 blouses/Tshirts in lovely soft yet bright colours and all of the well made. Slightly too large even though the site says medium however they are light weight and pretty and I am very pleased.
Products came late. Products were not as pictured. Products are cheap material. I should have known better as I purchased these products before but I believe they were under or through a different name. I'd send them all back but don't want the hassle of it all.
I ordered from this company thru' Amazon... They did NOT give me free shipping tho' I am an Amazon Prime member... The shoes were not the size I ordered, so they sent me another pair in a different color without my permission. The orders came at a snails pace, and took my having to call to straighten out the order more than once. I will never order from this company again...
Ordered 2 blouses. Took extremely longtime to get only 1 of them. Tried to cancel but they refused. I will never order from them again.
Your pictures and what you receive are not correct. I did not like my dresses. How can I return.
Your mailing fees are too high even when one buys over $100.
Your mailing fees are too high even when one buys over $100.
The products looked great online. The fabric of my two items was very inferior to what they looked like online.
I have been very pleased with the cute things, however often the quality is less than hoped. Shipping is a little bit of a wait, but they come packaged very nicely. I won't buy here often as the return arrangements are very poor since everything is handled on a 'slow boat to china'. Definitely novelty -type items, material quality is quite poor.
I love that you show reviews from other buyers. Also your size guide. Beautiful items and fair pricing. I hope you'll be dependable to assist if a return becomes necessary... we'll see.
I found it difficult to contact anyone regarding returning an item. Being told it had to be returned to China and the delayed time before receiving a credit would be lengthy.
Nothing fits. Sizes are not true to standard. Stuff from China can't return. Wasted my time and money.
Amazing website even for a person with chronic anxiety like me and delivered really nice and genuine products.
Although I had the tracking information. I was never able to track my package.
Easy to order. Not happy that at the check out the amount changed to US dollar!
Goods arrived at a reasonable time.
I followed the size guidelines, everything looks like it will fit a med size man. The material is so bad it feels like polyester plastic. I tried to return the items, but it would cost $60+international taxes. This company is a total rip. If it looks too good to be true, it's too good to be true. What a disreputable company. All the clothes will be donated to a charity. I hope they will take them.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Two items I ordered were a little too snug so I wanted to return them. I contacted *******@justfahionnow and this was the response: "Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible customs fees). Your refund will be processed after our return center receives and inspects the return package. Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s). I did receive the refund but now I am "stuck" with two items I can't wear. I will not be ordering from JustFashionNow in the future.
The "cotton blend" garment I bought was so synthetic they did not even hem the top of the pocket- just a straight cut of the material. The photo of this garment "looked' the same fabric design and colour but definitely was not- the cut- hemming - inside colour of pocket (material backing) was different. Never again- total crap-.
I just love your clothing!
I would have worn your clothing when I was younger. What nice selections.
I do not buy as much, since my clothes closet is busting at it's seams from all the clothes I have purchased over many years.
I do enjoy looking at them.
Rusty Lenhof
I ordered two items on August 11th. I checked with JFN after a couple of weeks when they said it had been sent. They emailed me something they called a tracer but it wasn't anything I could trace as they use a logistic place to do they mailings. When I received my Mastercard bill at the beginning of September, I saw they had charged my card even though I had not received the items. I emailed them to either take back their charge or send my items through UPS. They told me they don't do refunds but they had checked and my items would be delivered on 9/9. Next I got an email that the items had been delivered on 9/8. I did finally receive the items on 9/8 and let them know I had them. I have ordered several items from them and the quality of the products are always good but their delivery is slow. These last two items were even slower. If I order from them again I expect to have a long wait.
Very easy to browse website as well as go through check out.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We are deeply sorry that you are not satisfied with our product. You can follow the below steps to submit your return request on our website.
How to Make Your Return:
Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select the reason for your return or describe the issue accordingly.
After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.
Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.