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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Texas
2 reviews
0 helpful votes
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Sizes are inconsistant,
August 13, 2022
Updated review

Clothing looks good on your models, but most don't fit well. Half of the materials are really nice, but you can't tell when ordering. Shoe sizes are too large on some and not on others.
I would like to review specific garments.

Date of experience: August 12, 2022

FAshions Look good in pics, but their fit is off
July 7, 2022
Previous review

FAshions Look good in pics, but their fit is off. It seems like your reviews are contrived. Am trying a new group of tops.
We will see. Your advertising is well done!

Date of experience: June 7, 2022

Good service, products didn't fit.
April 8, 2022
Previous review

Service was great and items arrived in a timely manor. The fit of the items wasn't verry good. I only kept 1 item out of 7. Shoes ran too large and wide, blouses were of nice material but boxy or otherwise fit strangely.

Date of experience: April 7, 2022
Washington
2 reviews
0 helpful votes
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Capris
August 13, 2022

Did not read the size chart so the capris were too small. Order was on time, nicely packaged and nice quality. Am hoping to return the two pair and have ordered them again only in the correct size.

Date of experience: August 12, 2022
California
1 review
0 helpful votes
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Upsetting...
September 12, 2022
Updated review

What I saw on the website, is not what I received. What I received was very cheap material. I guess that old saying of you get what you pay for is true. Sorry, but I will not be ordering from your company again.

Date of experience: August 12, 2022

Very easy
July 13, 2022
Previous review

Very easy. Will update once I receive the items.

Date of experience: July 13, 2022
Australia
1 review
0 helpful votes
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Perfect for Summer
August 13, 2022

3 blouses/Tshirts in lovely soft yet bright colours and all of the well made. Slightly too large even though the site says medium however they are light weight and pretty and I am very pleased.

Date of experience: August 12, 2022
Wisconsin
1 review
0 helpful votes
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Products came late. Products were not as pictured. Products are cheap material. I should have known better as I purchased these products before but I believe they were under or through a different name. I'd send them all back but don't want the hassle of it all.

Date of experience: August 12, 2022
Arizona
1 review
0 helpful votes
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Never Again!
September 11, 2022

I ordered from this company thru' Amazon... They did NOT give me free shipping tho' I am an Amazon Prime member... The shoes were not the size I ordered, so they sent me another pair in a different color without my permission. The orders came at a snails pace, and took my having to call to straighten out the order more than once. I will never order from this company again...

Date of experience: August 12, 2022
Florida
1 review
0 helpful votes
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Bad service
August 12, 2022

Ordered 2 blouses. Took extremely longtime to get only 1 of them. Tried to cancel but they refused. I will never order from them again.

Date of experience: August 12, 2022
Canada
1 review
0 helpful votes
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Pictures not show the item correctly.
September 11, 2022
Updated review

Your pictures and what you receive are not correct. I did not like my dresses. How can I return.
Your mailing fees are too high even when one buys over $100.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2022
Miss W. JustFashionNow Rep
over a year old

We are deeply sorry that you are not satisfied with our product. You can follow the below steps to submit your return request on our website.

How to Make Your Return:

Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select the reason for your return or describe the issue accordingly.

After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.

Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.


Your mailing fees are too high even when one buys over...
July 13, 2022
Previous review

Your mailing fees are too high even when one buys over $100.

Date of experience: July 13, 2022
New Jersey
2 reviews
0 helpful votes
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The products looked great online. The fabric of my two items was very inferior to what they looked like online.

Date of experience: August 12, 2022

I looked
July 8, 2022
Previous review

I looked. I saw. I bought. It was easy.

Date of experience: July 8, 2022
Tennessee
2 reviews
0 helpful votes
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Really cute styles
August 12, 2022
Updated review

I have been very pleased with the cute things, however often the quality is less than hoped. Shipping is a little bit of a wait, but they come packaged very nicely. I won't buy here often as the return arrangements are very poor since everything is handled on a 'slow boat to china'. Definitely novelty -type items, material quality is quite poor.

Date of experience: August 12, 2022

I love that you show reviews from other buyers
July 11, 2022
Previous review

I love that you show reviews from other buyers. Also your size guide. Beautiful items and fair pricing. I hope you'll be dependable to assist if a return becomes necessary... we'll see.

Date of experience: July 11, 2022
Florida
1 review
0 helpful votes
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Return policy
August 12, 2022

I found it difficult to contact anyone regarding returning an item. Being told it had to be returned to China and the delayed time before receiving a credit would be lengthy.

Date of experience: August 12, 2022
Florida
2 reviews
0 helpful votes
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Sorry I Wasted My Money
August 12, 2022

Nothing fits. Sizes are not true to standard. Stuff from China can't return. Wasted my time and money.

Date of experience: August 12, 2022
GB
2 reviews
2 helpful votes
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Amazing website
September 12, 2022

Amazing website even for a person with chronic anxiety like me and delivered really nice and genuine products.

Date of experience: August 11, 2022
Pennsylvania
1 review
0 helpful votes
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Tracking
September 11, 2022
Updated review

Although I had the tracking information. I was never able to track my package.

Date of experience: August 11, 2022

Fine for my first experience
July 13, 2022
Previous review

Fine for my first experience

Date of experience: July 12, 2022
Australia
1 review
0 helpful votes
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Not Thrilled
September 10, 2022
Updated review

Easy to order. Not happy that at the check out the amount changed to US dollar!
Goods arrived at a reasonable time.

Date of experience: August 11, 2022

Sizes available
July 12, 2022
Previous review

Sizes available

Date of experience: July 12, 2022
Florida
1 review
0 helpful votes
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Disgusting clothing line
September 10, 2022
Updated review

I followed the size guidelines, everything looks like it will fit a med size man. The material is so bad it feels like polyester plastic. I tried to return the items, but it would cost $60+international taxes. This company is a total rip. If it looks too good to be true, it's too good to be true. What a disreputable company. All the clothes will be donated to a charity. I hope they will take them.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Your site kept going down
August 11, 2022
Previous review

Your site kept going down

Date of experience: July 12, 2022
Minnesota
2 reviews
0 helpful votes
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Problem with returns
August 11, 2022

Two items I ordered were a little too snug so I wanted to return them. I contacted *******@justfahionnow and this was the response: "Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible customs fees). Your refund will be processed after our return center receives and inspects the return package. Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s). I did receive the refund but now I am "stuck" with two items I can't wear. I will not be ordering from JustFashionNow in the future.

Date of experience: August 11, 2022
New Zealand
1 review
0 helpful votes
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Very poor quality
August 11, 2022

The "cotton blend" garment I bought was so synthetic they did not even hem the top of the pocket- just a straight cut of the material. The photo of this garment "looked' the same fabric design and colour but definitely was not- the cut- hemming - inside colour of pocket (material backing) was different. Never again- total crap-.

Date of experience: August 11, 2022
Florida
1 review
0 helpful votes
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Beautiful clothing!
August 11, 2022

I just love your clothing!
I would have worn your clothing when I was younger. What nice selections.
I do not buy as much, since my clothes closet is busting at it's seams from all the clothes I have purchased over many years.
I do enjoy looking at them.
Rusty Lenhof

Date of experience: August 11, 2022
Wisconsin
1 review
0 helpful votes
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Excellent product but very slow on delivery.
August 11, 2022
Updated review

I ordered two items on August 11th. I checked with JFN after a couple of weeks when they said it had been sent. They emailed me something they called a tracer but it wasn't anything I could trace as they use a logistic place to do they mailings. When I received my Mastercard bill at the beginning of September, I saw they had charged my card even though I had not received the items. I emailed them to either take back their charge or send my items through UPS. They told me they don't do refunds but they had checked and my items would be delivered on 9/9. Next I got an email that the items had been delivered on 9/8. I did finally receive the items on 9/8 and let them know I had them. I have ordered several items from them and the quality of the products are always good but their delivery is slow. These last two items were even slower. If I order from them again I expect to have a long wait.

Date of experience: August 11, 2022

Service & Product
June 12, 2022
Previous review

Very easy to browse website as well as go through check out.

Date of experience: June 12, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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