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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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O. K. how can I review the shopping experience when I have not yet received the goods?
So far so good - receiving what I ordered is the nxt challenge
Shipping charges much too expensive and shoes were mashed
Shipping is too costly. The shipping charges are more than half the cost of the product
Was easy. Have to pay attention to sizing. Lots of variances in their sizes. Go by each items sixing guide to get the right fit.
I used to really like your clothing lines. I think you are carrying a different, cheaper line that cuts the pattern slightly smaller. I had to give a lot of the clothes away.
Fast, accurate, with well fitting clothing.
It's now really fast. Most items ship together. Comfortable clothes. Long sleeve and long hemlines available. Good for Muslim shopping.
Easy and prompt to make the payment. Prompt shipping from payment to delivery -- great to track the product -- very happy with time frame and loved the dress.
Very pleased with all the shirts I ordered. One item marked Yellow was more like a mustard, but other than that, I'm happy
Cute stuff, shipping is stupid expensive. While the prices are good, once you factor in shipping, it's not as good, especially on the smaller items. Plus, coming from China, it takes them so long to arrive, I forget I ordered them. Wouldn't mind waiting a long time if shipping was free, or paying more for shipping if it was faster. Maybe I'm just spoiled by Amazon.
Cute stuff vut shipping is stupidly outrageous.
Easy to find what I want. I ordered for a special event. It only arrived this week.
Others I ordered later arrived first.
Always smooth and easy... sometimes sizes are little WONKY!
Sometimes your sizes are not portioned correctly
Love the clothes and love the price! Will shop again!
After having a problem ordering, just fashion now reached out to me to make me an offer and make sure that I felt like my experience was good! I really appreciate that attention to the customer! Thank you!
I have been trying to order from this website all morning and if I would not have succeeded this time, I was not going to order! One of the dresses that would have been enough to get me free shipping, is no longer available when it was available when I first tried to order this morning.
After 21 days and no sweater that I ordered (from Canada), I contacted the company by email and chat options. I had paid full price + shipping by Visa. When my visa bill arrived I was surprised to find I was charged $US dollars, not indicated on the original order and email confirmation. I contacted JFN by chat and email options. A reply told me there were delays. Another email and a promise to ship in an additional 8 days has come and gone. I am bombarded with twice daily advertisements emails from JFN. I am presently filing a 'Dispute Transaction' with my Visa carrier which will take additional weeks. I wish I had read the other reviews of JFN before I ordered. My first clue should have been the description "Casual Knitting dress" not knitted dress. Photo of item ordered included below. Also my order confirmation reads as follows "Thank you for your purchase!
Your order HBC034**** is confirmed! Review your order information below. We'll drop you another email when your goods be shipped." So far no email.
Locating the products I was interested in was quick and easy.
Yes.
Shipping costs are very high. Delivery time was VERY SLOW. My order was a gift, arriving too late for the occasion.
The site is easy to use, and the products look beautiful online. The company did what they promised, and when we receive the merchandise, I'll let you know about the quality. So far so good.
Your system said to purchase one more item over $21. Xx, and shipping would be free. We purchased another item for more than $33, and found that a $50 shipping fee was added. I think you'd better make this right or we're done with this site and will freely tell the world about it.
Enjoyed the items and they were of good quality. I online shopping was a good experience with yu both times.
I had to get used to finding where I was before after I clicked on an item to view and learn about it. After I figured it out it went smoothly.
I had to get used to finding where I was before after I clicked on an item to view and learn about it.
I had a little trouble bringing up the merchandise but I usually don't shop onlne. I enjoyed myself and am looking forward to receiving the 8 tops.
This company is a SCAM! Also known as Noracora, but it's the same rip-off company! Clothing is absolute trash - nothing like what you see on their website. Their Return policy is carefully designed so that customers have to return item(s) to China even though the pkg is sent from New Jersey or California. The cost per item back to China is about $200. So customers are left with NO choice but to settle for an overall 15% refund. Tell me that's not illegal. BUYER BEWARE.
I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.
We are JUSTFASHIONNOW.
JUSTFASHIONNOW is an independent, formal and legal website, not a rip-off company.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note that the address on the received package is not our address, it is only a hub of the shipping company
As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that.
Would you please provide us or kindly send us your order number? Then we can check your order and follow for you.
If you have any problems, feel free to contact us via email or online chat
Your discounts are hard to understand. Sale items,? Final sale items,? So I added different items just to be able to get free shipping... That didn't work when I added more items so I just discarded that whole order on my phone. I wasn't going to order from you ever again because the last time I tried to return a few things, it cost more for shipping than what the tops cost! I'm giving your store one more chance. I hope all of these tops fit.
Very easy to shop and place order. Had a lot of selections and it got here in a timely manner.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We're terribly sorry to keep you waiting. Our apologies for any inconvenience this may have caused.
Thanks for your waiting.
Usually we will send out the product within 3-5 days, if this product is a hot selling product, it may take a longer time to prepare this product.
The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. We have given feedback to relevant departments and will improve this.
We send you advertising emails based on your subscription record, please forgive us if it causes inconvenience.
About the description of the product, we have asked the relevant departments to check and verify, thank you for your reminder.
Would you mind providing us with your order number? Then we can follow your order. We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat