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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Florida
1 review
0 helpful votes
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Dressed didn't work out
November 18, 2022
Updated review

I would not have purchased these dresses if I knew that I would have to return them to China if I no longer wanted them. Neither dress fit as well as they should have, but because I would have to pay to return the to China, I decided to keep them. I will probably never wear them, which is a waste of money. I guess I will have to find somebody to give them too. I will never order from JustFashionNow again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience. Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
If you have any problems, feel free to contact us via email or online chat


So far, so good
September 19, 2022
Previous review

So far, so good

Date of experience: September 19, 2022
Canada
1 review
0 helpful votes
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Great. Wish there were more plus size fashions though.

Date of experience: October 19, 2022
Oregon
1 review
0 helpful votes
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Nice & Stylish
October 19, 2022

The fashions from this vendor are lovely, extremely affordable, BUT the postage
Is outrageous. I understand they do not control the price of postage but due to the price of postage I had to purchase less than I would have had it been more reasonable.

Date of experience: October 19, 2022
Canada
1 review
0 helpful votes
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Long Wait Time
October 19, 2022
Updated review

Had to wait a Long Time for order. When it came I had to pay for it to be delivered again as I missed the first attempt because the Tracking Number would not work. Finally did receive my order and really liked the quality of the product. Don't think I will order again though.

Date of experience: October 19, 2022

Good and easy
October 11, 2022
Previous review

Good and easy

Date of experience: October 11, 2022
Ohio
1 review
0 helpful votes
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Christmas sweatshirt
October 19, 2022

I was offered an extra $3 off after paying but that didn't happen. The sweatshirt looks nice but haven't tried it yet since it's not Christmas yet.

Date of experience: October 19, 2022
Poland
1 review
0 helpful votes
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The selection is just amazing! They will help you find what you need. Fast delivery. I recommend...

Date of experience: October 19, 2022
Washington
1 review
0 helpful votes
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Size not correct
October 19, 2022

As far as shopping goes it was great! I was disappointed that it did not fit. 2X is what all my clothes are and this was not a 2X, it was really tight in sleeves and across bust line. I am also not happy about return policy.

Date of experience: October 18, 2022
California
2 reviews
0 helpful votes
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Keep getting things I didn't order? Wrong sizes too?
November 17, 2022
Updated review

Frustrated because I just got another package of things I didn't order. Now I have to return. I'll have to call to see what's happening. Thanks

Date of experience: October 18, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
Sorry, we currently don't support ordering by phone.
We don't offer phone service now. If you run into any issues, please feel free to contact us at [email protected]
Would you mind to share us more details which can help us to locate the problem and improve our service? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat


Easy site and great prices!
September 18, 2022
Previous review

Easy site and great prices!

Date of experience: September 18, 2022
Maryland
1 review
0 helpful votes
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Great clothes at amazing prices!
October 18, 2022
Updated review

So easy and so many good choices to choose from! Great clothes for dressy and casual events.

Date of experience: October 18, 2022

Love the clothes and the shipping!
September 26, 2022
Previous review

Love the clothes and the shipping!

Date of experience: September 26, 2022

Easy and quick!
September 21, 2022
Previous review

Easy and quick!

Date of experience: September 21, 2022

Love your clothes!
August 1, 2022
Previous review

Love your clothes!

Date of experience: August 1, 2022

I love your clothes!
July 3, 2022
Previous review

I love your clothes! Everything you have sent have been wonderful. Thank you!

Date of experience: July 3, 2022

Love these dresses and blouses!
June 19, 2022
Previous review

Love these dresses and blouses!

Date of experience: June 19, 2022

Confusing at first, but hopefully the only right order...
June 22, 2022
Previous review

Confusing at first, but hopefully the only right order of $28.98 went through. Only one order.

Date of experience: May 23, 2022
Minnesota
3 reviews
0 helpful votes
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Photos deceiving
October 18, 2022

Photo of leggings made them look like good quality material. When received, very cheap and not worth wearing. Threw them.out.

Date of experience: October 17, 2022
Arizona
1 review
0 helpful votes
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Wowsie/dowsie
October 17, 2022
Updated review

Reasonably priced beautiful items. Your blouses are so different than at any other place, and are so reasonably priced, my husband and I love everyone of them. I actually ordered duplicates of the ones I love, so

Your blouses are so beautiful and unique, and very reasonably priced as well. I always get compliments when I wear one. Both my hubby and I like them.

I have a backup when one gets old.

Date of experience: October 17, 2022

Beautiful tops, easy to order at a reasonable price
July 26, 2021
Previous review

Beautiful tops, easy to order at a reasonable price.

Date of experience: July 26, 2021
Wisconsin
1 review
0 helpful votes
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Bait and switch
November 16, 2022

Add shows a really nice sweater, you can even see a nice thick nap. Description even says it is winter wear. Ordered it when it came it was no more than a tee shirt with same color pattern. Sent them an email they wanted pictures of the item, tracking number, and packaging before giving return information. They took me once but never again.

Date of experience: October 17, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Usually, we reply your email in 48hours after we receive your email, if you do not recieved it, you can check your junk/spam email.

I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.

Michigan
1 review
0 helpful votes
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Size chart really helps! When order placed, saw a mistake in order (double order on an item) wasn't able to retract to correct. Likely I have seven sisters and shared duplicate item.

Date of experience: October 16, 2022
California
1 review
0 helpful votes
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When I requested to return 2 tens it took more than a week - and 2 emails from me to get a response. Now, I am out of town until Monday and will get them in the mail then. I hope I can return them, since I started this process right when I received the items. The shoes were 2 sizes too big!

Date of experience: October 16, 2022
Canada
1 review
0 helpful votes
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This was my first time. I just hope it fits. It would not let me apply my discount code JFN LUCKY SO this is misleading. The quality of the clothes was lacking and they do not fit properly Iwill never order again.

Date of experience: October 15, 2022
Illinois
1 review
0 helpful votes
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I need to see the merchandise first. I need to see how it look I need to see how it's going to be delivered.

Date of experience: October 15, 2022
Alabama
1 review
0 helpful votes
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Stylish Fasions
October 15, 2022
Updated review

It took me a long time to find out what sizes to order since everyone is different.

Date of experience: October 14, 2022

I kept having to start from the beginning when I tried...
September 19, 2021
Previous review

I kept having to start from the beginning when I tried to continue shopping. This was a pain.

Date of experience: September 18, 2021
Utah
1 review
0 helpful votes
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Your review site has erroneously given JustFasionNow a 4.49 rating. I have no idea who your watchdog is to verify your reviews but this company is not reputable. They took my money 10 days ago and even though some of the reviews said that they send their orders quickly, they do not. In fact I have had no other communication about the status of my order, from this company except on the day I ordered from them. Most reputable companies don't take your money until they send your order. I am so disappointed! Your site reviews also said that the clothing was good quality. I have very little hope that this is true. I don't know that I will trust your review site for accurate information again. At the very least I will be skeptical.

Date of experience: October 14, 2022
Arizona
1 review
0 helpful votes
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Last Time I'll Shop Here
November 14, 2022
Updated review

I donate at least 1/2 of my orders, as it is easier than sending back incorrectly offered sizes and fabrics that are not to my taste.
Fun to look at on line but not to wear.
Sorry

Date of experience: October 14, 2022

Need to return 3 items as the sizes run VERY different...
August 27, 2022
Previous review

Need to return 3 items as the sizes run VERY different from U.S. sizes. HUGE!
Otherwise, very nicely packaged and delivered.
Having a bit of difficulty accessing return information.

Date of experience: July 28, 2022
California
1 review
0 helpful votes
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Nothing fits for petite sizes. And the only way to return things is send them to China. That is just a horrible way to do business. I won't buy anything again from your company.

Date of experience: October 14, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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