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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I would not have purchased these dresses if I knew that I would have to return them to China if I no longer wanted them. Neither dress fit as well as they should have, but because I would have to pay to return the to China, I decided to keep them. I will probably never wear them, which is a waste of money. I guess I will have to find somebody to give them too. I will never order from JustFashionNow again.
Great. Wish there were more plus size fashions though.
The fashions from this vendor are lovely, extremely affordable, BUT the postage
Is outrageous. I understand they do not control the price of postage but due to the price of postage I had to purchase less than I would have had it been more reasonable.
Had to wait a Long Time for order. When it came I had to pay for it to be delivered again as I missed the first attempt because the Tracking Number would not work. Finally did receive my order and really liked the quality of the product. Don't think I will order again though.
I was offered an extra $3 off after paying but that didn't happen. The sweatshirt looks nice but haven't tried it yet since it's not Christmas yet.
The selection is just amazing! They will help you find what you need. Fast delivery. I recommend...
As far as shopping goes it was great! I was disappointed that it did not fit. 2X is what all my clothes are and this was not a 2X, it was really tight in sleeves and across bust line. I am also not happy about return policy.
Frustrated because I just got another package of things I didn't order. Now I have to return. I'll have to call to see what's happening. Thanks
Sorry for the inconvenience.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
Sorry, we currently don't support ordering by phone.
We don't offer phone service now. If you run into any issues, please feel free to contact us at [email protected]
Would you mind to share us more details which can help us to locate the problem and improve our service? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat
So easy and so many good choices to choose from! Great clothes for dressy and casual events.
Love the clothes and the shipping!
I love your clothes! Everything you have sent have been wonderful. Thank you!
Confusing at first, but hopefully the only right order of $28.98 went through. Only one order.
Photo of leggings made them look like good quality material. When received, very cheap and not worth wearing. Threw them.out.
Reasonably priced beautiful items. Your blouses are so different than at any other place, and are so reasonably priced, my husband and I love everyone of them. I actually ordered duplicates of the ones I love, so
Your blouses are so beautiful and unique, and very reasonably priced as well. I always get compliments when I wear one. Both my hubby and I like them.
I have a backup when one gets old.
Beautiful tops, easy to order at a reasonable price.
Add shows a really nice sweater, you can even see a nice thick nap. Description even says it is winter wear. Ordered it when it came it was no more than a tee shirt with same color pattern. Sent them an email they wanted pictures of the item, tracking number, and packaging before giving return information. They took me once but never again.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Usually, we reply your email in 48hours after we receive your email, if you do not recieved it, you can check your junk/spam email.
I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
Size chart really helps! When order placed, saw a mistake in order (double order on an item) wasn't able to retract to correct. Likely I have seven sisters and shared duplicate item.
When I requested to return 2 tens it took more than a week - and 2 emails from me to get a response. Now, I am out of town until Monday and will get them in the mail then. I hope I can return them, since I started this process right when I received the items. The shoes were 2 sizes too big!
This was my first time. I just hope it fits. It would not let me apply my discount code JFN LUCKY SO this is misleading. The quality of the clothes was lacking and they do not fit properly Iwill never order again.
I need to see the merchandise first. I need to see how it look I need to see how it's going to be delivered.
It took me a long time to find out what sizes to order since everyone is different.
I kept having to start from the beginning when I tried to continue shopping. This was a pain.
Your review site has erroneously given JustFasionNow a 4.49 rating. I have no idea who your watchdog is to verify your reviews but this company is not reputable. They took my money 10 days ago and even though some of the reviews said that they send their orders quickly, they do not. In fact I have had no other communication about the status of my order, from this company except on the day I ordered from them. Most reputable companies don't take your money until they send your order. I am so disappointed! Your site reviews also said that the clothing was good quality. I have very little hope that this is true. I don't know that I will trust your review site for accurate information again. At the very least I will be skeptical.
I donate at least 1/2 of my orders, as it is easier than sending back incorrectly offered sizes and fabrics that are not to my taste.
Fun to look at on line but not to wear.
Sorry
Need to return 3 items as the sizes run VERY different from U.S. sizes. HUGE!
Otherwise, very nicely packaged and delivered.
Having a bit of difficulty accessing return information.
Nothing fits for petite sizes. And the only way to return things is send them to China. That is just a horrible way to do business. I won't buy anything again from your company.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the inconvenience. Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
If you have any problems, feel free to contact us via email or online chat