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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Michigan
2 reviews
1 helpful vote
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Great value and love the item!
October 11, 2022

Easy to use website and no hassle! Will buy from again!

Date of experience: October 11, 2022
Indiana
5 reviews
4 helpful votes
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Nice clothing but sizes are not consistent.
November 10, 2022
Updated review

Hard to find things. Hopefully things are correct in size.
Items are not correct in size and some items took a month to get here.

Date of experience: October 10, 2022

Hard to find things
October 16, 2022
Previous review

Hard to find things. Hopefully things are correct in size.

Date of experience: September 15, 2022
Michigan
1 review
0 helpful votes
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Finally arrived.
October 10, 2022

Took awhile to get here, but I understand that the mail is slower than usual. Product is unique. I'm sure my niece will love it!

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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It was negative. I will not order from your site again.

Date of experience: October 10, 2022
Texas
1 review
0 helpful votes
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VERY GOOD
October 10, 2022

VERY EASY ORDERING AND RECEIVING MY ITEM. WHEN I GOT MY ITEM I WAS VERY PLEASED! I WILL ORDER FROM YOU AGAIN.

Date of experience: October 10, 2022
Michigan
1 review
0 helpful votes
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Awesome
October 10, 2022

Very satisfied with all my shopping very satisfied with customer service

Date of experience: October 10, 2022
Canada
1 review
0 helpful votes
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Not bad
October 10, 2022
Updated review

There was a tank top that I really like but it is not showing up at this time. Very dissapointed. A few of the tops I ordered were too big because I ordered large since they seem to be tight fitting in the picture. Usually I order medium.

Date of experience: October 10, 2022

Somewhat satisfied
June 16, 2022
Previous review

I think you have to spend too much in order to get free shipping

Date of experience: June 16, 2022
Australia
1 review
0 helpful votes
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Can you help
October 10, 2022

I have ordered my clothing incorrectly, the sizes I ordered are a lot bigger than I should have. What would the cost be to return it to you and get the correct sizes?

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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Wrong size
October 10, 2022

I ordered three tops and a pantsuit. The tops were size 2X which is too large for me but the packages were sized 14XX.

Date of experience: October 9, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied customer
October 9, 2022
Updated review

Like Justfashion now clothing, the quality is good, the fit is pretty good too.

Date of experience: October 9, 2022

Easy to navigate site
July 23, 2022
Previous review

Easy to navigate site,

Date of experience: July 23, 2022
Kentucky
1 review
0 helpful votes
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Great experience
October 9, 2022

Very enjoyable
Items fit perfectly and very satisfied with my choices

Date of experience: October 9, 2022
Australia
1 review
0 helpful votes
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Feedback
October 9, 2022

Would like to know more about the fabric the item is made off
Yes definitely

Date of experience: October 9, 2022
Illinois
1 review
0 helpful votes
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Returns
October 8, 2022
Updated review

Returns are ignored. I did all I was supposed to do (letting you know I have returns, etc) and have heard nada from you about where to return the articles for a refund.

Date of experience: October 8, 2022

Love your tees
July 8, 2022
Previous review

Love your tees

Date of experience: July 8, 2022

Good
May 25, 2022
Previous review

Good. BUT price is $12.99, and t checkout it is 16.00?

Date of experience: May 25, 2022

I love your clothes
March 5, 2021
Previous review

I love your clothes. The web site, however is a bit difficult

Date of experience: February 2, 2021
Utah
4 reviews
0 helpful votes
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Returns?
October 8, 2022

Shopping was good but my item does not fit and I don't know how to return it. Help please.

Date of experience: October 8, 2022
Louisiana
2 reviews
0 helpful votes
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One of the sweaters I ordered for my granddaughter is a Sm and I would like a return the sweater and exchange it for a Med

Date of experience: October 8, 2022
Virginia
1 review
0 helpful votes
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Very easy for old users. I am an old user but will definitely order again!

Date of experience: October 8, 2022
Massachusetts
2 reviews
0 helpful votes
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The ad that lured me in showed this item for $29.99 with free shipping and then if I gave my e-mail or phone # I'd get a 50% discount on 1st order... when I went to the website to purchase this particular item the item listed at $31.99 and I got a 15% discount applied for $4.79 and then an added shipping cost of $10.99 so to say the least I feel like I was "lured" into this purchase by false advertising which being low on cash I wasn't expecting to pay $38.19 for an item that was 50% off $29.99 with free shipping

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2022
Miss W. JustFashionNow Rep
over a year old

I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.
Please note the price in the advertising you mentioned may be a flash sale price, it goes back to the normal price when the promotion is expired.
I believe there is some misunderstanding.The promo code you mean is a lotto code and the actual discount is random from 15%-50%OFF, and we use "UP TO 50% OFF" as our slogan to explain.
Hope you can win big discounts next time~
Shipping cost of your order depends on the shipping distance and weight of the packages. We now offer free shipping service on orders over $109 USD (after discount and except for pre sale items and final sale items).
Upon checking, the amount of this order has not reached the free shipping threshold yet. Thank you for your understanding.
If you have any problems, feel free to contact us via email or online chat

Michigan
1 review
0 helpful votes
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Very quick and simple. It is fun to wear. I am glad I did

Date of experience: October 7, 2022
Idaho
1 review
0 helpful votes
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Good Stuff
October 7, 2022

Items arrive with in the time estimated. Nice stuff

Date of experience: October 7, 2022
Alabama
1 review
0 helpful votes
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Went as expected
October 7, 2022

With such low prices, my expectations were open. I ordered a jacket and a long t-shirt. T-shirt was perfect; jacket was fine, but its style didn't work for me. But it was reasonable for the price. I would shop here again.

Date of experience: October 7, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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