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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Missouri
1 review
0 helpful votes
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Item wrong size
December 7, 2022
Updated review

Attempted to return item marked Med.- but is wrong sized very small company would not allow return

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for any inconvenience. You order a size M, and we sent you a size M.
Your order is returnable. We noticed that our service team sent you an email regarding your return request on 19th, Oct but did not get your reply. Please check the email and reply to us.

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Could not recover a coupon code when I ordered capri...
October 5, 2022
Previous review

Could not recover a coupon code when I ordered capri pants

Date of experience: October 5, 2022
Florida
1 review
0 helpful votes
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Fun Fashion
November 7, 2022

It was easy to order, everything arrived quickly. Fun Fashions and quality fabrics.

Date of experience: November 7, 2022
Australia
1 review
0 helpful votes
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Absolutely beautiful dress & jacket
November 7, 2022

I could not try dress & jacket for three weeks after they arrived because I had been ill in hospital. I was devastated to find they were both much too big. Knowing I was not able to return them within the required Return Time I contacted JustFashionNow to ask if an extension could be possible. Without hesitation they offered to replace both items. I was totally overwhelmed. I found JustFashionNow by accident several months ago, I loved their clothes, it took a while for me to order because they just seemed too good to be legitimate. Having bought from "similar online fashion stores" I always ordered at least three sizes bigger & even then they could still be too small. I am a Small but ordered Medium with JFN however, without taking into consideration the seven kilos I lost while in hospital the Medium would have still been too big. JustFashionNow is true to size, so you can order with complete confidence knowing what you buy will fit. Now I have shopped with them, found the whole order process so simple, very reasonable delivery time & seen the quality of the beautifully packaged items they will be the ONLY store I will be buying online from again. I cannot speak highly enough of them.

Date of experience: November 7, 2022
Michigan
1 review
0 helpful votes
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Disappointed
December 7, 2022
Updated review

Shipping costs are too high and the sizes do not correspond to normal sizes. Now that I must return my purchases I find I must pay for the return as well. This was not indicated when placing the order. I was disappointed in the quality of the garments. They look so lovely in the pictures. Now I'm waiting for them to tell me how to return my order. A total frustration.

Date of experience: November 6, 2022
Miss W. JustFashionNow Rep
over a year old

The shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now, it`s $109 after discounts (excluding final sale items).
So when your order amount after discounts is less than $109 you`ll be charged the shipping fee. Hope for your understanding.

All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order. And customer is responsible for the return shipping cost.
You can check the return policy at https://www.justfashionnow.com/information/returns

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Upon checking, we did not receive your return request until today, and our service team replied to you via email. Please kindly check it.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Shipping costs are too high
October 7, 2022
Previous review

Shipping costs are too high

Date of experience: October 7, 2022
Wisconsin
2 reviews
0 helpful votes
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Fun clothes
November 7, 2022

Fast and easy with order and delivery time. Very much like the style of the clothing along with the prices and sizes. Quick and easy to order and great item descriptions

Date of experience: November 6, 2022
Canada
1 review
0 helpful votes
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Bien mais préférable en français.
December 7, 2022
Updated review

Je préfèrerais en français... merci rien de plus a dire que pour une première expérience c'est très décevant

Date of experience: November 6, 2022

Je préfèrerais en français...
October 7, 2022
Previous review

Je préfèrerais en français... merci

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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No title
December 6, 2022

It said orders over 100.00 would have free shipping. Then it added it anyway.
I love the clothes.
But the website is not easy to navigate.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2022
Miss W. JustFashionNow Rep
over a year old

We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
Your order amount after the discount is $69, so the shipping cost was charged. Sorry for any confusion.

Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve our website usage.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

California
1 review
0 helpful votes
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Soso on sizing
December 6, 2022
Updated review

Easy to buy, difficult to return.And sizes iff, medium huge!

Date of experience: November 6, 2022

Easy to buy, difficult to return
October 6, 2022
Previous review

Easy to buy, difficult to return.

Date of experience: October 6, 2022
North Carolina
1 review
0 helpful votes
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Clothing review
November 6, 2022
Updated review

Sizes difficult and some clothing runs small. This requirement for words is annoying.

Date of experience: November 6, 2022

Sizes are difficult to understand
November 6, 2022
Previous review

Sizes are difficult to understand

Date of experience: October 6, 2022
New York
2 reviews
0 helpful votes
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Trash
December 6, 2022
Updated review

The shopping experience was OK. The goods delivered are trash. And assuming that they came from Guangxiou or wherever, I figure there's no use asking for a refund. I'll put the jacket into my Salvation Army bag and forget about it. And I won't order anything more from Just Fashion Now.

Date of experience: November 5, 2022

Easy as pie
October 7, 2022
Previous review

Easy as pie

Date of experience: October 6, 2022
New Jersey
2 reviews
0 helpful votes
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Coat
December 6, 2022
Updated review

The delivery of my coat took a little more time than I expected, but I was willing to be patient because everything is slower being shipped these days. The coar was not as nice as I had hoped. I tried it on and was covered with fuzzies. I can`t wear it util it is cleaned. I don`t drive so I have no access to a dry cleaner very easily, so my other alternitive is to wash it in cold water and hope for the best.

Date of experience: November 5, 2022

Love thecoat and shopping was quick and easy
October 6, 2022
Previous review

Love thecoat and shopping was quick and easy.

Date of experience: October 6, 2022
California
1 review
0 helpful votes
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Beyond Horrible
December 6, 2022

Every piece of clothing I bought was So bad. ALL wierd cheap polyester. Sized waaaayyyy too small. Honestly a paper bag would look better on.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Would you mind to share us more details which can help us to locate the order and improve our service?

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Canada
2 reviews
0 helpful votes
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Shopping experience.
November 5, 2022
Updated review

I always have a good experience when I shop here. I would recommend this site to family and friends.
I look forward to the seasonal attire and the summer dresses are wonderful.

Date of experience: November 5, 2022

Great experience always
November 5, 2022
Previous review

Great experience always

Date of experience: November 5, 2022

I love shopping on the site
October 3, 2022
Previous review

I love shopping on the site.

Date of experience: October 3, 2022

Excellent experience!
October 3, 2022
Previous review

Excellent experience!

Date of experience: October 3, 2022

I love JustFashionNow!
August 16, 2022
Previous review

I love JustFashionNow!

Date of experience: August 16, 2022

Good shopping
July 17, 2022
Previous review

Good shopping.

Date of experience: July 17, 2022

It would be nice to be able to pay with Visa and MC...
July 17, 2022
Previous review

It would be nice to be able to pay with Visa and MC Gift Cards.

Date of experience: July 17, 2022

I love shopping here
May 17, 2021
Previous review

I love shopping here.

Date of experience: May 17, 2021

Very good shopping website
April 16, 2021
Previous review

Very good shopping website.

Date of experience: April 16, 2021
California
4 reviews
0 helpful votes
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Reliable especially when item is not received.
November 5, 2022
Updated review

Customer Service is very accessible and cooperative to fulfill the complete order.
Website is "user friendly".

Date of experience: November 5, 2022

Quick and inexpensive
July 31, 2022
Previous review

Quick and inexpensive

Date of experience: July 31, 2022

Easy-peasy
June 19, 2022
Previous review

Good customer responses, good prices, free shipping

Date of experience: June 19, 2022

You are very responsible and I admire that
June 7, 2022
Previous review

You are very responsible and I admire that

Date of experience: June 7, 2022

Great and easy sshopping
April 27, 2022
Previous review

Great and easy sshopping

Date of experience: April 27, 2022

Nice clothes, lower price!
January 18, 2022
Previous review

Nice clothes, lower price!

Date of experience: January 18, 2022
Arizona
1 review
0 helpful votes
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Clothing is not true to size. Jewelry is cheaply made.
November 5, 2022
Updated review

The last order I placed just came recently and is very nice. I of course had to order a larger size. Your jewelry looks good but unfortunately is not of good quality. I would rather pay a little more and receive something that will last. Due to these problems, I will not be ordering from your company. I feel badly about that since I really like the designs of your clothing, and jewelry.

Date of experience: November 5, 2022

OK
October 22, 2022
Previous review

OK. Little hard to figure out how the coupons work.

Date of experience: October 22, 2022

So far so good
August 19, 2022
Previous review

So far so good

Date of experience: August 19, 2022

So far, so good
August 3, 2022
Previous review

So far, so good. Thank you.

Date of experience: August 3, 2022
New Zealand
1 review
0 helpful votes
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Wrong
December 5, 2022
Updated review

Got the wrong size but too hard and too expensive to return goods. Price when advertising wS not clear so product when arrived with wrong size was price way above advertised.

Date of experience: November 4, 2022
Miss W. JustFashionNow Rep
over a year old

All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


Not sure, will tell you when receive goods
November 5, 2022
Previous review

Not sure, will tell you when receive goods

Date of experience: October 5, 2022
Alabama
2 reviews
0 helpful votes
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VERY UPSET
December 5, 2022
Updated review

The dress didnt fit. Didnt look like the one online. Had to mail back to China which cost $28.00. Never had such a problem with an order & had to send picture of the dress on me!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2022
Miss W. JustFashionNow Rep
over a year old

Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department.
As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
If you have any problems, feel free to contact us via email or online chat


Great, very easy
October 4, 2022
Previous review

Great, very easy

Date of experience: October 3, 2022
Australia
4 reviews
0 helpful votes
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Sum what happy
December 5, 2022

Sum what happy with the price and product the item came on time so thankyou

Date of experience: November 4, 2022
District of Columbia
1 review
0 helpful votes
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The sizes were fine. I ordered a size larger than usual and the fit was good.

Date of experience: November 4, 2022
Massachusetts
3 reviews
0 helpful votes
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Worse quality I have ever purchase
November 4, 2022

First of all, the delivery date kept changing and days turned into weeks, and weeks turned into months. Every time I sent an email about the delivery date, I got the same bull**** answer. There was never an update about the delivery date unless I initiated it. I asked where the jacket was coming from and they never answered me. When I got the jacket I was horrified at the quality. DO NOT BUY ANYTHING FROM THEIS SITE. MOST OTHER SITES ARE SO MUCH BETTER.

Date of experience: November 4, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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