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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Florida
1 review
0 helpful votes
Follow Kayla C.
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Love the unusual and lovely items you have, l\the quality a huge improvement over other wesites I have ordered from.

Date of experience: November 4, 2022
Maryland
1 review
0 helpful votes
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Awesome
November 4, 2022

Love the sweatshirts. Definitely will follow website

Date of experience: November 4, 2022
New York
1 review
0 helpful votes
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Cute jacket
December 4, 2022
Updated review

Happy with the item but not the shipping as it took 20 days and I was charged on my credit card before the merchandise ever came.

Date of experience: November 4, 2022

Went well so far, will know more when I receive the...
October 5, 2022
Previous review

Went well so far, will know more when I receive the merchandise

Date of experience: October 4, 2022
Missouri
1 review
0 helpful votes
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First order review.
November 4, 2022

Very cute items at fair prices. One blouse too large another decided I didn't like the print. She's didn't fit right. But will order other items.

Date of experience: November 3, 2022
Washington
1 review
0 helpful votes
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The order came as expected
November 4, 2022
Updated review

The products are overall good. The quality is fine, they look better on the cite

Date of experience: November 3, 2022

Very easy hope description matches the products
October 4, 2022
Previous review

Very easy hope description matches the products

Date of experience: October 4, 2022
Illinois
1 review
0 helpful votes
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BadNaNa
November 3, 2022
Updated review

So far, so good. One item was no longer availability and that amount was refunded to me.

Date of experience: November 3, 2022

First order, nailed it!
July 10, 2022
Previous review

I loved the products I received. I will only fear again.

Date of experience: July 10, 2022
Australia
1 review
0 helpful votes
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Just the Best!
November 3, 2022

Receiving the Order is oh so slow, but hoping it will be here by next Winter
However I always love the Products I ordered!.

Date of experience: November 3, 2022
Arkansas
1 review
0 helpful votes
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Colorful clothes
November 2, 2022

While everything I bought was very unique, the sizing on a couple of things were off. Overall, I was pleased with my order.

Date of experience: November 2, 2022
Illinois
2 reviews
0 helpful votes
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Cute Clothes
November 2, 2022
Updated review

Items aren't always the quality that they appear to be. On these 2 items one top was very nice while the other one is just ok quality.

Date of experience: November 2, 2022

Items aren't always the quality that they appear to...
October 3, 2022
Previous review

Items aren't always the quality that they appear to be.

Date of experience: October 3, 2022

Classy and Good Value
October 25, 2021
Previous review

Easy to navigate online and many nice choices I wish there were more clothes for woman not just younger up to 44 years old!

Date of experience: October 25, 2021
Pennsylvania
1 review
0 helpful votes
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Somewhat happy
November 2, 2022

We waited a while for delivery of our item and we were unable to track the delivery.

Date of experience: November 2, 2022
North Carolina
1 review
0 helpful votes
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Dress
November 2, 2022
Updated review

Had problem with debit card not going through due to the company being based out of Great Britain, but after that was settled the charts the gave to help with size was excellent my dresses fit rather nicely

Date of experience: November 2, 2022

Had problem with debit card not going through due to...
October 3, 2022
Previous review

Had problem with debit card not going through due to the company being based out of Great Britain

Date of experience: October 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Order
November 2, 2022
Updated review

Okay, just wish you didn't have to spend so much to get free shipping.
Just wish the sales were included in order to receive the free shipping also.

Date of experience: November 2, 2022

I was suppose to get free shipping
November 29, 2022
Previous review

I was suppose to get free shipping

Date of experience: October 30, 2022
Minnesota
1 review
0 helpful votes
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I like how my bag/cart stayed open for a couple of weeks before I decided for sure. But I didn't like how shipping cost 24.99. The clothes were cute, if a little thin/cheap, and ran a little small.

Date of experience: November 1, 2022
New York
2 reviews
1 helpful vote
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Shipping takes 3-4 weeks
December 1, 2022
Updated review

The pictures/descriptions are not what they appear when they arrive. For instance a sweater I ordered came as a real light long sleep shirt. Its OK, will not return my items, but will not order from here again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have any problems, feel free to contact us via email or online chat


So much to choose from and the more you order the cheaper...
September 28, 2022
Previous review

So much to choose from and the more you order the cheaper it gets with all the discounts. Love this website.

Date of experience: September 28, 2022
Texas
1 review
0 helpful votes
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Lots of compliments
November 1, 2022
Updated review

Postage is too much. That is my only negative comment.
I am a seamstress and I had to hem up both dresses to wear with my boots. The long sleeves keep me warm on cold days but the dresses are not heavy or hot. I feel like the fabric breathes and keeps my temperature "just right".

Date of experience: November 1, 2022

Postage is too much
October 27, 2022
Previous review

Postage is too much.

Date of experience: September 27, 2022
Finland
4 reviews
1 helpful vote
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Our order was filled quickly and the products are very good price and quality. Great products, fast shipping!

Date of experience: November 1, 2022
New Zealand
3 reviews
7 helpful votes
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I cannot return to Just Fashion
November 1, 2022

Great but I wanted to exchange butt it's non existent
So when you order these are small sizes. Eg: med is small not as medium so choose carefully

Date of experience: October 31, 2022
Arizona
1 review
0 helpful votes
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Not feeling very comfortable ordering from this site.
November 30, 2022
Updated review

I was under the impression I would get a discount 50% using JFNLUCKY, but there was no place to put that code in.? Also, I get an email saying my order has been cancelled, and then it arrives two days later. Very confusing.

Date of experience: October 31, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience. I believe there is some misunderstanding.
The promo code you mean is a lotto code and the actual discount is random from 15%-50%OFF, and we use "UP TO 50% OFF" as our slogan to explain.
About How to Apply Coupon, please refer to this link: https://www.justfashionnow.com/information/q-a
May i know which order you received the email said the order was canceled?Could you please tell us the order number and then we can check it for you? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat


I was under the impression I would get a discount 50%...
October 31, 2022
Previous review

I was under the impression I would get a discount 50% using JFNLUCKY, but there was no place to put that code in.?

Date of experience: September 30, 2022
Washington
1 review
0 helpful votes
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Crew neck animal sweatshirt casual tunic
October 31, 2022
Updated review

My first time shopping with you. I'm hoping the sizing is right & the product is of good quality. Site is easy to use.
I have received the tunic & I'm disappointed to see the cat graphic is not air brushed on but just a iron-on looking picture. It's not a part of the shirt. I knew the fabric was polyester but this is low grade poly. Also it was shipped from China! It had to go through customs! I assumed that I was ordering something that was in the U.S. Too many of your clothes are made of Polyester & I'm not a fan of poly, it does not "breathe" & is very warm.

Date of experience: October 31, 2022

My first time shopping with you
September 29, 2022
Previous review

My first time shopping with you. I'm hoping the sizing is right & the product is of good quality. Site is easy to use.

Date of experience: September 29, 2022
North Carolina
1 review
0 helpful votes
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CRAP
November 30, 2022

Shipping almost as much as order no more shopping at your store
SIZE NOT AMERICAN
REFUND A JOKE
$5.40 AFTER I PAID $40.00+ PLUS $26.00+ SHIPPING
QUITE A RACKET YOU HAVE GOING
HAVE ALREADY TOLD NY FB/INSTRAGRAM/TWITTER FRIENDS NOT TO SHOP WITH YOU
ENJOY

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for let you down. The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
If you have any problems, feel free to contact us via email or online chat

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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