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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

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California
1 review
0 helpful votes
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I ordered 2 items & I am being charged for shipping on both items, which I gather, will be shipped separetly. There must be some way to ship these 2 together to save on shipping costs.

Date of experience: February 4, 2023
Canada
1 review
0 helpful votes
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I tried to add these to the App but I couldn't find them. I had to delete the app it's just too small for me to see and you can't search. Product arrives in a reasonable amount of time.

Date of experience: February 4, 2023

Didn't want to spend this much but just loved so many...
August 9, 2022
Previous review

Didn't want to spend this much but just loved so many tops. Wish delivery was faster like maybe from a warehouse in Canada.

Date of experience: August 8, 2022

Great easy to use site. Just maybe a tracking link that's easier to use.

Date of experience: April 16, 2022
Massachusetts
3 reviews
5 helpful votes
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Deceptive Advertising
March 6, 2023

I do not understand any of the positive reviews for this company; advertising is extraordinarily deceptive; the "woolen" "sweater" is in fact a polyester coat with the motive PRINTED on it (not knitted or woven, as they advertise it) it looks like a Halloween costume - be aware! See photos of polyester coat! Very poor quality garments.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We'd like to forward your sincere feedback to the relevant departments. However, there is no reference number in your comment.

Would you mind providing us with your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter in the best way we can.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Have a good day!

Illinois
1 review
0 helpful votes
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I loved the clothes I bought
February 4, 2023

I love your clothes and I hope the dress fits me when it comes in

Date of experience: February 4, 2023
Canada
1 review
0 helpful votes
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Returns to JustFashionNow
March 6, 2023

A year ago it took 15 emails to get this seller to agree to accepting my return due to sizing issue, a dress with no zipper that was impossible to get on and poor quality on a couple other pieces. This was the return address they sent me:
Pan Huiling
1st Floor, Building A, Dongtai Science and Technology Park, No.
107, Lanhe Avenue, Lanhe Town, Nansha District, Guangzhou,
Guangdong, China
*******
TEL:*******702
广 I had to pay for the shipping and the value of the items I was returning was $128. Well, the whole package came back to me last month and they will not reply to my questions like what false return they are using this year. Beware of Asian sellers. I'm out of pocket over $150.

Date of experience: February 3, 2023
Nevada
1 review
0 helpful votes
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Unbelievable bad
March 5, 2023

The items come from CHINA, extremely poor quality.
Try to return? There is no exchange.
HA HA HA HA HA HA
You have to pay over 150 dollars postage.
Plus, most of return items you get a message "RETURN FAILED"
TOTAL LOSS!
I wasted 196 dollars and quality is so ridiculous that even Goodwill wont take it.
All went to trash.

Date of experience: February 3, 2023
Tennessee
1 review
0 helpful votes
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You SUCK
March 5, 2023
Updated review

As long as it fits when I get it, I will be very happy, and I will recommend your company to others.
I am telling everybody not to use you because you make it look like you're from America but you're really China!

Date of experience: February 3, 2023

As long as it fits when I get it, I will be very happy,...
January 2, 2023
Previous review

As long as it fits when I get it, I will be very happy, and I will recommend your company to others.

Date of experience: January 1, 2023
Canada
1 review
0 helpful votes
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I love everything i bought
February 2, 2023

Very good website i love elastic waist jeans yes i do

Date of experience: February 2, 2023
Australia
2 reviews
0 helpful votes
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FIRST TIME NEWBIE
February 2, 2023
Updated review

This was my first time shopping with Just Fashion Now. I loved the range of goodies available, but I have found the loading of product pics on the website to be very slow and tedious. Generally I enjoyed shopping here, but one big drawback for me was the cost of shipping. That deters me somewhat from filling my shopping basket.

Date of experience: February 2, 2023

My first time shopping with Just Fashion Now
January 2, 2023
Previous review

My first time shopping with Just Fashion Now. No problems, no dramas, I'll let you know more when I get my goodies.

Date of experience: January 2, 2023
Florida
1 review
0 helpful votes
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Very nice style of clothing I was looking for. Price is very good and very reasonable.

Date of experience: February 1, 2023

Very nice style of clothing I was looking for
January 2, 2023
Previous review

Very nice style of clothing I was looking for. Price is very good and reasonable.

Date of experience: January 2, 2023
Arizona
3 reviews
0 helpful votes
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Another Order Incomplete!
March 4, 2023

This IS the last time I order. $55.00 refunded because they ran out of product. Why accept my order if there is no product on the shelf?

Glen

Date of experience: February 1, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. The shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding the final sale products). We found that the items you selected are all final sale products so you'll be charged the shipping fee. Hope for your understanding.

We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected] or by chat online. Have a good day!

GB
1 review
0 helpful votes
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I, and my family think you're clothes are just fab, one small problem is my little Sister is so small that the small items are a bit big for her, any thing I get has to be altered for her. Super service and fast delivery, great choice of really cool stuff love the animal prints, great sense of humour.

Date of experience: February 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great selection, beautiful merchandise, checkout easy

Date of experience: February 1, 2023
Canada
1 review
0 helpful votes
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Recommendation
February 1, 2023

Easier than I thought it would be. Thank-you for simple steps and the beautiful photos of clothing in your catalogue.

Date of experience: January 31, 2023
GB
1 review
0 helpful votes
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Lynne
January 31, 2023

Easy to use had a lot of choice prices were very good

Date of experience: January 31, 2023
Alabama
1 review
0 helpful votes
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Thankful I found y'all
January 31, 2023

Love this product and how easy I ordered it! I'm so pleased with my order, I absolutely love it and the price was pretty good as well

Date of experience: January 30, 2023
Minnesota
3 reviews
0 helpful votes
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Good experience.
January 30, 2023

Easy order process; cute cat shirt for my granddaughter; very reasonable price; fast delivery f this one. I'm still waiting for the second one I ordered that same day, though.

Date of experience: January 30, 2023
California
1 review
0 helpful votes
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Unhappy
March 1, 2023
Updated review

I ordered 3 tops, size Large because that size was shown to fit 12-14. However when i received the order all 3 tops were way too big, like XL. So I just had to give them away. I am now out that amount of money. I'm not going to order any more from you because this is the 2nd time this happened to me. Sorry. Nancy

Date of experience: January 30, 2023

GOOD SO FAR
December 31, 2022
Previous review

GOOD SO FAR

Date of experience: December 31, 2022
California
1 review
0 helpful votes
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Recent order
January 30, 2023
Updated review

I enjoy get new fashion apparel & thank you for the great selections

Date of experience: January 29, 2023

I love all the new styles for all seasons!
July 22, 2022
Previous review

I love all the new styles for all seasons!

Date of experience: July 21, 2022

I love your creative clothes
October 27, 2021
Previous review

I love your creative clothes. Thank you for a great variety to choose from!

Date of experience: October 27, 2021

I really love the tops
March 20, 2021
Previous review

I really love the tops. They are so colorful.

Date of experience: March 20, 2021
New Zealand
1 review
0 helpful votes
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Overpricing on Shipping
February 28, 2023

I couldn't get some things into my cart. Also, being charged shipping for each item in the same order is outrageous! If that is an error, I would appreciate you reimbursing some of the shipping cost please.

Date of experience: January 28, 2023

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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