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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I did an order last winter for summer clothes. The clothes came fairly quickly since they were from China. The cloth was thinner than I thought they would be but the quality was pretty good. They were what I ordered EXCEPT for the size. I ordered Xtra large (I wear medium in US) and they were still a whole size too small. The sizes run VERY small. I gave the clothes to a slimmer friend and she loves them. I'm tempted to try again since the price is so low. We will see. I did not save the proof of purchase. Everything plus the bags and tags went to my friend.
I just ordered 3 shirts and i found it easy to do. Thank you
Cheap fabric! Won't ever order from you again. My label was unreadable due to ink. No total balance ever sent to me. Your customer service is terrible
So far so good. Let's see how long it takes to get my clothes?
A great experience from initially finding the product, ordering, and finally knowing that the leggings were just as described.
I bought two pairs of shoes from JustFashionNow. The shoes bear no resemblance to the photos and are of such low quality that I am embarrassed by them, and would never wear them outside of the house. I will use them as slippers.
I will never purchase from this site again.
Need to lower threshold for free shipping. Need to accept a return and not make the process impossible.
I would not order from them again.
Thank you for your feedback. Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to reduce the buyer`s return cost. Sorry that you`re not satisfied with the solution. The 15% offered refund is an option. You can still do the return. Please reply to our email with your decision and we will send you the return label.
Sorry that the shipping can not meet your expectation. The shipping cost depends on the destination and the weight of the package. Hope you can understand.
Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve the shipping issue.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Need to lower threshold for free shipping.
First time purchasing from this site. Shopping was convenient. Took a few weeks for delivery. Was pleased with some of the items, however 2 or 3 were larger in size than expected. If they are too large for my daughter, I will consider donating them to a local charity for the homeless as return postage is way too expensive.
The shirt that I purchased is way too short for my body. It's very wide and short not quite what it looked like in the picture.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
I received only one piece from my order still waiting for the other piece. I had order it for Easter but did not received it.
I love the choice and not to be disturbed when I shop
Happy with delivery and product. I will definitely order from Just Fashion again. Might recommend it to friends.
So far is good but yet to rate your delivery!
Just ordered and seemingly without a glitch
Except tracking numbers don't work.
Just ordered and seemingly without a glitch
I ordered it 3 weeks before an event that it was to worn at. Did not arrive until 3 weeks after the event.
Hoping the larger sizes will fit well
Love all my purchases. This is my 3rd or 4th order. Perfect fit every time and very quick delivery. Will be ordering more very soon.
It was a pleasure to have such variety, quality & fair prices to choose from.
I like to check out the sales & variety offered.
The styles, sales & colours are fun to shop through.
Shopping is easy on this site. I enjoy the variety offered!
The items here are afforable as well as good quality..
Excited to find justfashion! ~BUT can't figure out how to make a return. To small and now my return date has past
Waited forever for my purchases to arrive. I think I'm still waiting for another item
It was a simple process but I would have liked to know the price in GBP before I completed the purchase. '& thedresdes are a
Little on the small side
You are The Best online company l have dealt with l am so pleased with my clothes they are beautiful and what you see is what you get the girls on chat are so helpful thank you to them as well sherron
Always happy to shop with your company
Great absolutely the best standing by your commitment
Love this site. The available stock is amazing. The prices are fabulous. This will be the first site I look at from now on. I can't wait for my order to come in.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
You can submit your return request here https://www.justfashionnow.com/order-query
Or you can contact our service team by email at [email protected] or by chat online for help. Stay safe and have a good day!