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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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MY WIFE ORDERED A BLOUSE AND IT A VERY LONG TIME TO GET SO IT WAS TWO LATE TRIED TO SEND IT BACK BUT THERE RETURN SYSTEM IS POOR. I TRIED CALLING MAILBOX IS FULL. SEN A EMAIL NO RESPONCE AT ALL. DONT PURCHES FROM THEM.
How do I find the last order that says it has been shipped? Can't seem to find it at UPS and it isn't here?
Quick and easy. It would help if more items were in my size.
WOULD NOT RECOMMEND TO ANYONE. THEN THEY EXPECTED ME TO PAY FOR THEIR STUFF UP, WHEN THE POST COST ABOUT $70.00! NEVER AGAIN, PLUS SO MANY ARGUMENTIVE TXTS, YOU TOOK MY MONEY, SENT ME THE WRONG SIZES AND EXPECTED ME TO PAY THAT MUCH TO RETURN FOR YOUR STUFF UP? NO, I WOULD NEVER RECOMMEND YOUR SITE TO ANYONE, IF YOU WANT TO SELL AROUND THE WORLD, THEN WORK OUT A MORE REALISTIC RETURN POLICY COST!
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
QUICK AND EASY, HIGHLY RECOMMENDED TO ALL.
I have never seen this site before, and I enjoyed browsing it. I did not place a big order, but will keep watching. I wanted a top but it was not available.
Ordering was good, however the dress was not as i expected. I probably will give it away.
Love the jacket, can't wait to wear it fit is excellent, very happy with my purchase.
Easy to purchase excellent variety of goods
Ease of ordering online, was kept in touch when article was despatched. Great work.
Dress not the pattern in website and gave it away fabric too hot fo SC summers
LOVE THE SELECTION OF CLOTHES N SIZES
My shopping experience is very bad. I ordered 2 coats in my order and they were not as described. Both coats appeared to have pockets but they both did not. Also the floral coats wasn't as vibrant as it appeared online as well. I have requested a free return able via a chat and was told that it would be emailed to me. However, I still do not have the free return label. This is unprofessional.
Everything too big,the small was more like a medium/large
Variety was great My sister had ordered from this place. So I thought I'd try too
We'll see if I will really get them. It seems to me all you do is change your name & they are all the same tops. I have 4 I did not get from FREEALO, this makes me wonder.
Simple purchase! Arrived timely.
Sneakers are for looks only / not built for sports or anything.
Very cute / runs a tad on the small side.
Love the selection, looks good online photos but not when I received them
I have purchased many items from JFN, and have always been happy with my transactions. However, I would really appreciate an email when my item has shipped. For example, I was just asked if I received my package of March 4th. I don't know which item is the Mar. 4th item. I order alot, and I had no shipping email to refer to, to know which item is being referred to. If that can be fixed you all would be perfect.
Enjoy what you buy, I know I always do!
Love the selection and ordering was a breeze. I am a returning customer and will be ordering more in the future.
This is my first time buying anything from this company. So far ordering was easy. I loved looking at everything and know I will buy more when my order arrives.
I have been extremely happy with all of the items I have purchased and the Customer Service is excellent
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
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