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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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California
1 review
1 helpful vote
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POOR SERVICE
April 9, 2023

MY WIFE ORDERED A BLOUSE AND IT A VERY LONG TIME TO GET SO IT WAS TWO LATE TRIED TO SEND IT BACK BUT THERE RETURN SYSTEM IS POOR. I TRIED CALLING MAILBOX IS FULL. SEN A EMAIL NO RESPONCE AT ALL. DONT PURCHES FROM THEM.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Missouri
1 review
0 helpful votes
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Moo moo
March 10, 2023

Very easy to order. Love my moo moo. Beautiful and comfortable

Date of experience: March 10, 2023
Texas
1 review
0 helpful votes
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How do I find the last order that says it has been shipped? Can't seem to find it at UPS and it isn't here?

Date of experience: March 9, 2023
North Carolina
1 review
0 helpful votes
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Easy fashion shopping
March 8, 2023

Quick and easy. It would help if more items were in my size.

Date of experience: March 8, 2023
New Zealand
1 review
0 helpful votes
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WOULD NOT RECOMMEND TO ANYONE. THEN THEY EXPECTED ME TO PAY FOR THEIR STUFF UP, WHEN THE POST COST ABOUT $70.00! NEVER AGAIN, PLUS SO MANY ARGUMENTIVE TXTS, YOU TOOK MY MONEY, SENT ME THE WRONG SIZES AND EXPECTED ME TO PAY THAT MUCH TO RETURN FOR YOUR STUFF UP? NO, I WOULD NEVER RECOMMEND YOUR SITE TO ANYONE, IF YOU WANT TO SELL AROUND THE WORLD, THEN WORK OUT A MORE REALISTIC RETURN POLICY COST!

Date of experience: March 8, 2023
Miss W. JustFashionNow Rep
over a year old

The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


QUICK AND EASY, HIGHLY RECOMMENDED TO ALL
February 6, 2023
Previous review

QUICK AND EASY, HIGHLY RECOMMENDED TO ALL.

Date of experience: February 6, 2023
Virginia
2 reviews
0 helpful votes
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Just browsing and saw this site
March 7, 2023

I have never seen this site before, and I enjoyed browsing it. I did not place a big order, but will keep watching. I wanted a top but it was not available.

Date of experience: March 7, 2023
Illinois
1 review
0 helpful votes
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Interesting Styles
March 7, 2023

Everything went smoothly. Looking forward to my new find.

Date of experience: March 7, 2023
Canada
3 reviews
0 helpful votes
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Thank you
March 7, 2023

Quick and easy to spend money plus good styles to choose from

Date of experience: March 7, 2023
Australia
1 review
0 helpful votes
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Boho dress
March 7, 2023

Ordering was good, however the dress was not as i expected. I probably will give it away.

Date of experience: March 6, 2023
Australia
1 review
0 helpful votes
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Jacket
March 7, 2023
Updated review

Love the jacket, can't wait to wear it fit is excellent, very happy with my purchase.

Date of experience: March 6, 2023

Easy to purchase excellent variety of goods
July 7, 2022
Previous review

Easy to purchase excellent variety of goods

Date of experience: July 7, 2022

Great shopping experience
August 31, 2021
Previous review

Ease of ordering online, was kept in touch when article was despatched. Great work.

Date of experience: August 30, 2021

Ease of ordering online
August 1, 2021
Previous review

Ease of ordering online

Date of experience: July 31, 2021
South Carolina
1 review
0 helpful votes
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Disappointed
April 5, 2023
Updated review

Dress not the pattern in website and gave it away fabric too hot fo SC summers

Date of experience: March 6, 2023

LOVE THE SELECTION OF CLOTHES N SIZES
January 27, 2023
Previous review

LOVE THE SELECTION OF CLOTHES N SIZES

Date of experience: January 27, 2023
California
1 review
0 helpful votes
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Unsatisfied
April 5, 2023

My shopping experience is very bad. I ordered 2 coats in my order and they were not as described. Both coats appeared to have pockets but they both did not. Also the floral coats wasn't as vibrant as it appeared online as well. I have requested a free return able via a chat and was told that it would be emailed to me. However, I still do not have the free return label. This is unprofessional.

Date of experience: March 6, 2023
Iowa
4 reviews
0 helpful votes
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Good
March 6, 2023

It took a little longer then I thought it would to receive. The quality of the item was even better then I expected.

Date of experience: March 6, 2023
Michigan
1 review
0 helpful votes
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Everything too big,the small was more like a medium/large

Date of experience: March 6, 2023
Indiana
2 reviews
0 helpful votes
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The one was very long.
March 6, 2023

Variety was great My sister had ordered from this place. So I thought I'd try too

Date of experience: March 6, 2023
California
1 review
0 helpful votes
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We'll see if I will really get them. It seems to me all you do is change your name & they are all the same tops. I have 4 I did not get from FREEALO, this makes me wonder.

Date of experience: March 5, 2023
Massachusetts
1 review
0 helpful votes
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Fun Sneakers
March 5, 2023

Simple purchase! Arrived timely.

Sneakers are for looks only / not built for sports or anything.

Very cute / runs a tad on the small side.

Date of experience: March 5, 2023
Australia
1 review
0 helpful votes
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Didnt meet my expectations
April 4, 2023
Updated review

Love the selection, looks good online photos but not when I received them

Date of experience: March 4, 2023

Love the selection
January 31, 2023
Previous review

Love the selection

Date of experience: January 31, 2023
Missouri
3 reviews
0 helpful votes
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JFN junkie
March 5, 2023
Updated review

I have purchased many items from JFN, and have always been happy with my transactions. However, I would really appreciate an email when my item has shipped. For example, I was just asked if I received my package of March 4th. I don't know which item is the Mar. 4th item. I order alot, and I had no shipping email to refer to, to know which item is being referred to. If that can be fixed you all would be perfect.
Enjoy what you buy, I know I always do!

Date of experience: March 4, 2023

The Newbie
January 20, 2022
Previous review

Love the selection and ordering was a breeze. I am a returning customer and will be ordering more in the future.

Date of experience: January 20, 2022

The Newbie
September 15, 2021
Previous review

This is my first time buying anything from this company. So far ordering was easy. I loved looking at everything and know I will buy more when my order arrives.

Date of experience: September 14, 2021
Canada
1 review
0 helpful votes
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I love everything about JFN
March 4, 2023

I have been extremely happy with all of the items I have purchased and the Customer Service is excellent

Date of experience: March 4, 2023

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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