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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Just buy the perfect dresses, it's what I was looking for a tight dress and a long one. The shipment comes very well packed. It adapts perfectly to my body.
Very good experience, it was amazing to buy clothes and that the shipment arrived at my house without problems, I am glad to have found this boutique.
Excellent customer service. The only place on the internet where I will go to buy my dresses and skirts. I will try to buy shoes also later.
DON'T BUY from Justfashionnow! They are a bunch of crooks! I bought something from them, but it didn't look anything like the online photograph & very thin material, so I tried to send it back. But they had not told me that it had to be sent to China! The cost of the post was nearly the cost of the garment, but I sent it anyway, as I was annoyed with their lack of transparency. I posted it on the 11th November 2019, with all the correct details as per the instructions but heard nothing. I have emailed them several times since then, but heard nothing. I think they are taking advantage of cheap Chinese labour, as well as not telling the truth to the UK buyer about the cost of returns, plus not dealing with returns in the way a responsible company would. I will never buy from them again!
And now I have just learnt that they bribe customers with coupons in order to get them to write favourable reviews! What level will they sink to next?
I ordered some tight dresses on this website and everything went well, the size is perfect, my order arrived on time and full.
I needed a dress for an event at my job. Fortunately, a friend recommended this page. My order was placed on time without any problem.
On this website they were very efficient. All the questions I asked were answered quickly and correctly. It was a pleasure to buy my new dress here.
I bought a long-sleeved blouse with a light print, it is of great quality, quickly sent to my door. Highly recommended.
I ordered shoes from this site 2 months ago, I've never received them and I've emailed them several times all that I've got was a tracking number that still shows it being in China somewhere. They are not trustworthy and it's a scam. They take your money and give you nothing. BEWARE SHOP LOCALLY.
Could you tell us your order number so that we can check it for you?
Easy purchase of my new dresses online, they have quick answers too. It could be a little faster in shipping from order to home, but it's worth it.
Excellent price, no shipping costs. This is a great, great advantage. When I sent an inquiry via email, I received a quick response and very good customer service. Very satisfied.
I needed a dress to attend a party, so I bought a beautiful long dress here. I found the perfect dress. I will order again soon for a wedding.
I love this boutique. I have bought it three times and I have always loved the dress, always even better than in the photo, very reasonable prices and excellent customer service. Even on one occasion, my chosen dress was not available near the event, I was chosen a fantastic alternative. I recommend them with all my heart.
Excellent display of clothes on the website, an incredible selection of dresses, I am hooked, I think I will never buy another dress in another online boutique, this is the one I have always looked for, great service and affordable.
This store has an incredible customer service. They treated me with respect when I wrote them and my purchases were always punctual and perfect. In addition to getting an excellent price, they treated me very well. I am always looking for good deals and this page has very good options to buy clothes.
I am completely satisfied with the customer service of this online store. I have had to deal with them several times and they have done everything possible to help, no matter how small their concerns. I have taken advantage of many of their offers in recent months, they always take out new designs for the season, I intend to continue shopping with them.
I am very satisfied with this online clothing store, the fabric of the dress I ordered is beautiful and the dimensions are correct.
Awesome response time to my questions. Excellent dress, good work and fair prices with fast delivery. Highly recommended.
I placed my order for Christmas and received a very quick response. After I paid and my purchase arrived a few days passed. I like shopping here, they arrive at the door of my house.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Dear customer,
We apologize for the inconvenience.
We are afraid that there may be some misunderstandings, please tell us the order number or email address you filled in the order let us check the problem for you. Once confirmed we will give the suitable solution for you.
Waiting for your reply.
If you run into any issue, please do not hesitate to contact [email protected]
Many thanks for your patience and I hope you enjoy shopping with us!
Best regards,
CS Team
JUSTFASHIONNOW