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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I have bought many times and never had a problem so far. I wanted to return something and I received information about the return which was good, the system is good, and reliable. Excellent boutique.
Do not buy from them the dresses I ordered were nothing like the photos.One dress was meant to be navy blue, Im not sure what colour you would call it but it is the most disgusting shade of blue I have ever seen. Sizing is all over the place.Be smart don't buy from this site you will be very disappointed
I have never seen such a poor quality in my life, the items they publish and see is NOT at all the items you will get. It look like children made it as punishment in school
Even to donate it to the goodwill I cannot, I am shame to donate garbage
Trust me I spent good amount of money, and to send it back to China ( even though they say they in the USA.
The price to China plus costume fee is more than the garbage package...
Only thing to do is to burn this!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
This boutique always delivers on time and its return process is very easy. Your customer service team is too important: they are fast, helpful and friendly.
I order a pair of shoes at the time it offered a percentage discount, the offer was applied at the time of payment. It will keep this boutique as my number one choice for shopping
The first time I have ordered shoes online. Knowing that I could send them back if I didn't fit the size I thought why not. I bought here before, so I had a good idea of quality. Very happy with my purchase and also happy with the service of this boutique
The shoes are always amazing and arrive literally in a few days. You are great. Great quality, the designs are great. It's always easy to find exactly what I'm looking for, thanks
Easy page to search and buy clothes, very fast delivery and excellent products. Great variety and discount for the first time was very useful, I noticed that many of my friends use this page too
Very happy with my purchase the range of clothes, for me personally, was easy to find, without being overwhelmed, since the page has an amazing filtering system that reduces the right elements for me. (Price, size, gender, occasion, etc.)
Favorite things about this boutique, fast shipping, easy returns and there is always a discount code that I can use. Easy to navigate with a wide range of products. In terms of quality it is very good.
Everything I bought has arrived on time. I am waiting for my last purchase, a nice blue dress, I love shopping through this page. All my clothes purchased here are as described on the page.
I can say that I am now addicted to buying online with them, it is good and so are the prices. The variety of clothes is also an ace. I love you work.
I never had problems with this site, the clothes are mostly true to size and the fabric is of good quality. I love how they have bigger models, since it helps a lot with size. Only a small problem in the past, but it was fixed super fast.
I needed to return a dress and just after submitting a claim for the return, someone contacted me. I hoped I didn't have to deal with waiting forever, but they were fast and reliable.
I had to return a jumpsuit because I was wrong in size. The change was such an easy process that I ordered one more dress. The customer service responded quickly to my questions and the process was excellent
Customer service was very helpful with my inquiries about a refund. They responded to all my emails quickly and did everything possible to help me. Thank you, I am very satisfied with your service.
The website is easy to use and they always have excellent new items to choose from. The quality of the garments is always excellent, I love to watch the site regularly.
I had a beautiful bag from this store for a couple of years, buying it was the best decision I made, seriously the best customer service! Very fast with your answers. I will definitely use your services soon.
This online boutique is my number one site, the shipping is amazing and the packaging is super cute. Customer service is always the best, I am obsessed with your clothes, I always love to buy them, quality is very good in all the clothes I have bought.
Incredibly easy to find the top you were looking for. So many amazing options. The top I ordered to match a long skirt was already with me before I realized it, and it was beautifully wrapped.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.