On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I just received my order today... I am satisfied with the customer service support when I had to resize. Very impressive service.
The lady who helped me by email to process my return was very helpful, friendly and simplified the process. Great customer service, thanks.
Absolutely amazing service! So impressed by their service and love, I´m fascinated by my purchase :) I will definitely buy from them again, I will also tell everyone.
Purchased online, quick service and great deals available. All products I've purchased have been great fit and exact to description. Delivery is quick
Extremely reliable service! Always a high quality product and the website is easy! I live in a rural area and this boutique delivers faster than any other online retailer I have used. I buy from them regularly.
It is always easy to navigate the website. I´m very satisfied with the range of products that adapt to my body. Very satisfied with the quality, it is always a good material.
Whenever there is a small problem with my order,) only once out of so many that I have bought here) the service on this page has been incredible. I recommend buying in this store since the clothes are also super cute and each garment I have bought has been of good quality!
I had to return an outfit that was too small for me, so I followed the instructions for the return policy and I also sent them a message on Facebook and got an answer right away, very happy with how it turned out, thanks a lot :) I love everyone I have suits that I bought through this store in the past and will continue to buy here again! Thanks again!
I ordered two pair of the same shoes online - in different colours. After waiting more than a month and not even receiving notification to say they had been shipped; I contacted just fashion now to see where the parcel was at. A generic response was replied. A week later I followed up, again getting another generic response. Not being happy with this I email back asking to cancel my order as it had been six weeks since placing it and no one could bother to contact me. Someone then said my order had been dispatched but was unable to give me details. Later that day a delivery email somehow appeared saying it had been dispatched that day. The parcel arrived two weeks later with boots the same size. One pair fit perfectly - the Other about a size and a half top big. The brown pair I ordered was also nothing like the colour I ordered in the picture. After making contact with just fashion now regarding exchanging the pair of boots that were too big, I was pushed away by them to consider keeping them due to lengthy' wait times doing this and offered a small % of store credit or small partial refund. And left with boots that were too big. Would not recommend shopping with them AT ALL.
The best online ordering experience. Fantastic service and really fast delivery. The sweater exceeded my expectations. Very happy and highly recommended.
I bought this two-piece set online from this store. The team was very helpful with everything. I chose the wrong dress size and they had no stock of a smaller size. Later, when they got stock, it was a couple of months later, but since they hadn't been used, they were willing to let me change it to the correct size. Excellent service!
I just wanted to say incredible service from this boutique, he went out of his way to make sure I got my dress in time for a party and he was so good responding to my emails that I recommend them with ease. The dress is beautiful, could not recommend it more!
I have been a customer of this boutique for quite some time and could not be happier with its products and services. The price of the clothing is priced right, the material is amazing and the clothing is high quality and true to size. I do all of my shopping online, and sometimes I have questions and can email them directly and they respond in minutes. Also, shipping is really fast. I highly recommend this website.
My order #1537 was placed on 1-3-2020. I'm still waiting and the company will not give me a refund or contact me after numerous attempts. Their service is beyond terrible and should not be allowed to operate. Stay away from this company and everything they have to offer. They take your money and run.
What is your order number？
Amazing! I ordered a fitted dress, it looks amazing for the price I paid, the service was great, I will definitely buy another one again, thanks to everyone who helped
I have bought several dresses from this online store. The staff is extremely friendly and helpful. Online shopping went smoothly, including a smooth return. I have and will continue to recommend friends to this store.
For my formal school event I had a picture of the perfect dress in my head, I looked everywhere to find something that I loved. This online boutique was the only place where I could find something between their amazing styles and their amazing quality dresses. I looked amazing at my formal event thanks to you!
This boutique was amazing! They went out of their way to get my purchase on time. Emails also respond very quickly, they are really kind.
I found this website looking for gifts. I found a sweater and jacket. Online ordering and items were as described. Working with them was good and the items arrived on time.
Glad you have a good shopping experience with us.We really appreciate your good review. Hope you have nice day.
I bought a dress for my size m from this online store and they were extremely friendly and helpful in giving me details on the item ordered in advance. I would buy here again without a doubt! Amazing service and great quality clothing!
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Can you offer the order number so that we can check for you?