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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Shipping was, of course, fast (in the midst of a pandemic) and the dress fit me like a glove! I'm small in size and the models are fabulously curved, so I was worried that even the XS size wouldn't give me the sagging look I wanted (seeing as the model was size S!)! It was my biggest concern. Turns out it fit! It fits very well! I was so surprised that I kept my mouth open the whole time! I'm rambling, but I'm so happy! I am very happy with my first order and will definitely do so in the future! Thank you very much to the team of this boutique!
I am always happy with my purchases here! My intention is when I look for high quality clothing at a reasonable price. I love the quality of the materials.
The quality of the material was poor. No return label provided. Not able to use any of the items. Not at all what I wanted. This was a total bad experience.
It's really easy to find clothing on the site, virtually by description as opposed to the name of the item, and the suggestions of matches and similar items is really helpful.
Here it is always easy to buy, since the size of the clothes is correct, especially with the excellent elastic materials. One of my best clothing websites! Never disappoints with descriptions or products.
The quality, service and communication with the support staff is incredible. The pieces and size are very in trend. I am extremely happy with every piece I have purchased so far. I will continue shopping with this online clothing store.
I lacked motivation to return a dress I didn't love, but a customer service girl helped me all the way and made it very easy! I can't wait to buy more!
This is a scam,
Never received my order,
No answer from emails,
Just a scam.
Lesson learned. Do not waste your money.
We apologize for the inconvenience.
Can you offer the order number so that we can check for you?
Every time I shop with this boutique I am satisfied. I love every piece of clothing I buy I was never disappointed. I highly recommend it to any girl who buys for the first time in this company. Xx
I loved that my items arrived in two weeks. Colors were beautiful, especially bright suits. Although the size I ordered turned out to be a bit smaller for the body in suits, but overall I love this boutique.
Finding my dress was easy because the search options were very simple. I loved how there were options for plus size women.
I am happy with my dress, will be back for more dresses soon!
The suit fits me perfectly. The color, my goodness, incredible. I love. I thought it is not surprising like the photos, but I was wrong. Very satisfied! Quality is also good
It was very easy to navigate the online store
The wide variety of basics for classy tweaking was huge.
I was very satisfied with my product, I can't stop using them
While I love the style of the dress that I ordered and the price seemed reasonable the quality and craftsmanship was was very poor. Will not order from this site again.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
I am a repeat customer of this boutique and the service is excellent. They make you feel valued and reward your loyalty to your brand. The way you solved a recent problem of mine has resulted in me being a life-long fan xx Thanks :)
The store's website was easy enough to navigate, nothing was difficult at all!
There are so many clothing options that I couldn't choose! I am very satisfied
The quality is amazing as always, I especially love her dresses!
I love this site. There is so much to choose from and everything is so cute! Shipping was so fast that I received my order in a few days and the size guide helped me get the perfect size. I contacted customer service for advice on a size and the girls were very helpful. I recommend it if you are looking for a new wardrobe!
I am so in love with my new dress that I bought here! The size chart is perfect and I couldn't be happier with my purchase.
The quality is amazing and I couldn't speak more highly of it,
My order arrived in a few days! Now i will buy.
Your customer service is great! Easy to deal with and respond super fast I buy a lot from this boutique, her clothes are amazing and beautiful! I also recommend the accessories!
The team of this online boutique is fantastic, I had some complications with my order in this quarantine, but they were incredible in solving everything and helping me. Awesome customer service, thanks!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.